beauty advisor

compensation specialist

LOccitane

Before the store opened, a quick review of promotions and offers and a run through any new product launches and how to let the customer know about the new products. Making sure shelves are fully stocked and signage is clear, any rubbish is out of view and shop floor is clear for easy access around store. 
Full attention always on customers, listening to their needs and concerns, always letting them know you are there to help them. Demonstrate products on back of customers hands, and explain the benefits of using systems,  Easy to remember and don't overwhelm customer. Ask for sale, offer gift wrapping , always invite customer back. Make sure team members are happy and confident in what they are selling. All team members are aware of budgets and what is needed to achieve these budgets. Coaching team members on new products/ingredients or role play, teach how to add on related products.Get out and talk to neighbors, remind local businesses where you are located and what you can offer.  At end of day make sure tills balance and store is prepared for another day. 
Every day I learned something new from the company and customers. But for me the most important thing was giving our customer the ultimate shopping experience. Building trust and forming a bond.
From my personal experience I found management to be helpful and supportive. There was always someone to offer support when needed.
The team members I spent time with were a beautiful group. Very caring personalities and sold the product with a great deal of passion. Easy to work with and were very respectful to each other, the customer and the product.
I loved my job so I didn't find it hard, so probably for me I can say that I didn't like stock take. Always got a good result but just a long process leading up to it.
I loved the product, company and I really enjoyed my customers. The success of the store was very important to me so adding to the data base and promoting the store was something that I loved doing.

Join if you want a life of stress and anxiety. Where management gaslights you, micromanages you, gives you all tasks last minute, never ever clear and always full of urgency. Let’s not forget you’re also not valued. If you do well at something the expectation is always do more, but if you make an error best believe you’ll hear about it continuously. 
Working long hours, emails from management at godly hours of the evening and even on weekends - oh that’s  just another day. Just don’t bother asking for time in lieu because that doesn’t exist.  The only great thing is the people that have been conditioned to believe you won’t find anything better and being stressed till you want to throw up is normal. 

A typical day at work consists of coming in, assigning jobs to certain people. And ensuring the the jobs are done as efficiently and safely as possible. 
The culture within the workplace is always high. Always a joke being said with laughs filling the warehouse while work is done efficiently.
I dont think there is much hardship at the workplace as everyone in the team always come together covering each others weaknesses and building on our strengths.

The most enjoyable part of working at L'Occitane is coming into work seeing ya mates.

What is the best part of working at the company?
very supportive Management.
Excellent incentives.

What is the most stressful part about working at the company?
There is nothing really stressful. Targets are achievable.

What is the work environment and culture like at the company?
Multicultural environment. There is always scope for progression if you work hard.

What is a typical day like for you at the company?
Check target for the day.
Follow up with Clients
Check emails for specific tasks for the day.

I was transferred from a branch close to home to one almost an hour away because of managements own poor communication. in the end i only worked one shift. My manager and HR were terrible at communicating and they admitted it themselves. I was the one who has to ask why i was not given shifts 4 weeks into my employment. not to mention that the discount doesnt even put a dent in the prices. overall,  my experience here was terrible.

There are many reasons this was a great place to work, including:
- Employee benefits (50% off full price products/ paid birthday day off/ paid personal care day off)
- Online training 
- Great colleagues and lovely customers (mostly)
- The company has a great culture, which is reflected in most of the team member’s attitude and mindset at work

-1 star because it used to be an even better place to work 10 years ago. The benefits are still good but it used to be even better. 

Poor communication from regional, minimal visits in a year (2) very toxic behaviour, poor support from upper management, head office, supply chain - always left to the last minute making decisions with employment, VM, stock delays or consistently  out of stock - poor training for management - out of touch with the day to day running of their boutique’s - can’t keep staff from casuals, ppt, managers & clusters … run don’t walk 

I loved working as a casual employee at L'Occitane. I never had a negative experience and i was always treated with respect. If i had the chance i would work there again. The reason i left L'Occitane is because i had to go home to England for a family emergency and L'Occitane wouldn't let me take 6 weeks off so i decided to resign.

L'Occitane does offer quite a few benefits to employees, it's a company with great working culture. However, it's less stable when you do a casual job there. You hours are not secured. If you want full time have to become 2IC or store manager which means much more duty and got package salary (I.e. no penalty rate).

Balancing work load, fun and interesting

I've learned the importance of nurturing people about the brand

Supportive management

Workplace culture is amazing

Meeting other staff members to know each other

To meet different kinds of customers from all walks of life

Top Job Titles	Average Salary
Beauty advisor 3 salaries reported	$33.95 per hour
Compensation specialist 1 salary reported	$77,500 per year

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