JOSS FACILITY MANAGEMENT

I had been with Joss for just 5 days short of 5 years before I was sacked. This company is too focused on money and not the welfare of their cleaners. Their supervisors seem like they are employed directly for the narcist shop. They never allow much time for you to work. they have zero training on offer (despite advertised so in their job ads) so you can not advance within the organisation. Forget working for the place if you have a mental health condition. They expect too much of their cleaners and always seems to be understaffed due to high turnover of cleaners. Ever since changing CEO's this company has been on a downward spiral. HR are a bunch of bullies the only nice thing going for this place is their pay office. They are lovely to deal with and are very understanding. Beware as well they are self insured and always reject claims on the premise that you have a pre existing condition.

Being a cleaner involves waking up early in the morning depending on what your site requires from you. My day involves waking up early in the morning to start at 4am and finishes at 8am before the school students arrives to school. I have to make sure that the area allocated to me are clean within this 4hrs of work in the morning. Since the area allocated to me is quiet a big one, I do some in the afternnoons from 4pm to 6pm. Basically, I am the first to arrive and the last to live the school. The staffs at the school were very friendly and made me feel at home on the first week when I started. The stocks order was always on time and my Supervisor was a very kind hearted lady who made talking to her very easy. I guess the hardest part of my job as a Cleaner was making sure that I clean a particular site on the required time and on the given hours only. A routine has to be set up to make sure that a particular site is cleaned on the given time frame. However, once a routine is being set up, than work flows on time.

If you decide to apply for this job don’t expect to get paid because you won’t and if you do it’ll take nothing less then a week or so for them to send it to you. They constantly mess up my pay and there’s never any communication on when I’ll receive it. Expect for you’re supervisors to bully you, overwork you and expect the most out of you giving you unrealistic times to complete you’re work. Their never considerate of you’re own mental and physical health only caring about the work that needs to be done. All in all it’s the worst job I’ve ever done and most mentally and physically draining job I’ve worked. Wouldn’t recommend if you expect money from it. 

Management tend to micromanage and not correctly explain procedures to staff and threaten staff when tasks are not done to expectations. 
Bias HR who don't investigate into internal issues and tend to take managements side, creating conflict. 
Told in interview and performance reviews that there is opportunity for growth and training, which is false. You are not encouraged to succeed and are there to benefit managements ego.
Management will at times discuss personal information regarding other employees in a public space, which can cause distrust in the workplace. 

Would not recommend Joss Group

Central office was always pleasant and well maintained, comfortable to work in. In many levels there is a strong sense of elitism particularly present with upper management. HR seems to be bias and under-achieving when dealing with critical issues. 

Appointment of managers with below average interpersonal skills frequently leads to frustration. Would not recommend over long term (particularly in call centre). Manager would frequently send potentially controversial emails and leave the room to avoid conflict.

Joss Facility Management is a major government cleaning contractor and prides itself on delivering exceptional standards. As a dedicated professional cleaner, my standards are somewhat higher and the volume of work needs to be 'juggled' and 'rotated' to achieve above acceptable standards. Teamwork is the key when working for this company. Teamwork and client focused goals and presentation.

What is the best part of working at the company?
Nothing. Lots of bullying at the schools. Joss no help.

What is the most stressful part about working at the company?
Not all employees work hard alot of employees cheat hours 

What is the work environment and culture like at the company?
Toxic school . Joss have no interest in helping employees if you complain about bullying. 

What is a typical day like for you at the company?
 I left this job too much interference from teachers

Started working for joss it was going ok, then orders never turned up supervisor said they did them but lied and never turns up. Get bullied into doing things from supervisors which goes against rules even some OH&S. Dragged around like a piece of meat with no care for anyones feelings but thereselves, constant covers up from other workers the most ruddest staff I have ever met.

What is the best part of working at the company?
Meeting new people and getting to work with them 

What is the most stressful part about working at the company?
Supervisor and I always had to chase up my pay 

What is the work environment and culture like at the company?
Cleaning the schools and etc. 

What is a typical day like for you at the company?
It was all right can’t complain

Joss Facility Management are very bad in the Illawarra region the new HR manager lovely to talk too over the phone during my difficult time whilst working there but how ever some of employees and supervisors need to be trained to induct on site ,45 minute training for their recruitments  and I wasn't treated fairly at all so good luck finding new people to put up with your nonsense  have nice life. :) 

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