duty manager

venue manager

marketing executive

direct sales representative

sales coordinator

HOYTS

A typical day at work is fun, and sometimes stressful if the person before you did a poor job. You enter the site, go straight to the staff area and collect your float box as well as radio and some other stuff depending on where you work. Then you get set up and prepare for guests, after that the hours just pass on by and then you count your float or clean up the popper, and you're home free. Easiest part time out there. You learn how to operate the Point of sale machine, use your staff card, use the popper machine, and pretty much how to take care of the entire site and all the technology in it. Sometimes you have to create your own ways of working though, as the methods you're taught can be inefficient. Managers and management are great, kind managers make coming to work a little more exciting as it encourages a healthy work environment. Coworkers are usually fun to talk to and great to hang around with, making Hoyts a great workplace to make tons of friends in, this and the laid back working environment gives you plenty of time to chat with colleagues and create fun memories with those you work with. The hardest part of the job for me is learning how to swap tickets on the Point of sale machine, otherwise I've pretty much mastered everything. Learning how to close the popper may be the hardest for others though. The most enjoyable part of the day is socializing with people you work with, sometimes even the guests, and then going home. 

What is the best part of working at the company?
The staff discount and some of the staff members

What is the most stressful part about working at the company?
The customers often don’t listen when you given them the information they need when they enter the cinema

What is the work environment and culture like at the company?
Bare minimum pay, over worked, breaks often don’t happen because everyone is too busy and not everyone/ many people are trained in different areas. Dealing with people who try to sneak in the cinema and then get mad and yell horrible things at you for doing your job

What is a typical day like for you at the company?
Get to work and get told the bare minimum of what is going on that day. If we end up super busy, then customers get mad at us, even though we have barely any staff on so getting to customers is very hard, but we always try our best. Management get called for help and often are either too busy or don’t want to help so they hide away in their office. The location manager will often give you extra task to do even if it is a busy day so doing those things should not be on the list for today, only looking after our customers. If it is quiet then we have too many staff on and get told we need to do something by management

Typical day at work consists of liasing with customers and greeting them, as well as issuing them tickets. With the many jobs and areas it has, every shift is different, from making customers food which we hand deliver to the cinemas for them, to cleaning the cinemas and ushering guests, hoyts has it all. I am a HOST (hoyts operations and systems trainer), meaning I get to train all new employee and employees moving to new areas and find it very rewarding and enriching to be one.  The hardest part of my job is dealing with unhappy customers as we wish to provide them with a positive experience, and when we can't, it can come as a let down to us all. With this, we always try to ensure we give the best experience to our customers. The most rewarding part of my job is making new relationships, as most of us employees are very close with one another and are great friends. The management team always strive to provide professional, however personal feedback to us and ensure we are all on top of task. They are very kind and caring and make sure we are all the best employees we can be for the company and our customers.

To start with, it's part time work but on a roster system, meaning you get a minimum of 8 hours a week but no guarantee of what shifts they are. Your roster comes fairly late in comparison to other jobs I've worked and can be changed until the Monday, leaving little time for arranging shift swaps. Also, to submit one of unavailabilities you have to ask for leave (either paid or unpaid), meaning they can slash your hours for that week. It felt like the worst of both casual and part time work, especially since I felt disincentivised from taking paid leave as it made it more likely I'd get less shifts (even when I'd been regularly getting more than my minimum 8 hours in the weeks prior to me asking for one evening off). 
We were constantly understaffed and shift cuts would be often be made the night before, even in situations where I (as an entry level worker) knew I'd likely be heading into a stressful and busy day. 

horrible. i currently work for hoyts and the management team are strict, passive aggressive and show clear favouritism towards other employees. the pay is very bad ($18.38 as an 18 yr old) and you will often not get your guaranteed hours. staff benefits like $2 movie tickets, free regular combo weekly are okay but don’t make up for the how you will be treated as an employee. they are also unnecessarily strict about uniform (i received a written write up for not having my shirt tucked in) this was my first job so i have learnt a lot of important skills to get another job with a way better environment. if you’re looking for a first time job id say apply if you don’t need money and just want experience to find somewhere better, other than that, don’t waste your time and not worth sacrificing your mental health for a company who treats their employees like garbage.

Will only hire very young employees, so save money. So its a great place to work while you're freshly employed, once a new batch of trainees come in (which happens very often) the shifts will drop down to about 1, 3 hour shift every month. Head Management has stated that its all about results now and employees aren't important and are easily replaceable with someone who has no experience but is half the cost. Too much staff for such a little amount of shifts to go around, but they will still hire every month.
The other staff members are lovely and great to work with. Customers are awful and will always be in a terrible mood with you because of the prices, will always be extremely rude and you will cop a lot of slack just for doing your job.
Not to many pros, a lot of cons

A great place to work if you’re the type of person that wants to chill out and do the minimum. Large breaks during the day in between movies provides time to relax and not have to do as much work or interacting with customers eg. serving. Management was great at locations I had been at and are constantly supportive though all things, same as crew, you create friends for life. In school holidays, it is difficult to get leave and it is extremely difficult to have more than 3 days unable to work throughout the year which makes it hard when juggling multiple jobs and sports. Fantastic discounts with $2 movie tickets, $7 combos, and more but this is a stand in for the horrible pay. Although the job is very minimal, at 17yrs I was getting $13.4/hr. Overall fun workplace.

Really loved my time at HOYTS. The staff I worked with were like-minded people and management for the most part were understanding. 

They were flexible with availability and swapping shifts as long as you followed the rules they implemented which were quite fair such as requesting time off at least two weeks in advance.

Great opportunities to move around to different areas and further your knowledge eg. move to the bar area or move to LUX.

Also excellent opportunities to move into leadership positions such as a trainer or manager.

All positions are part time so there is peace of mind you will always be entitled to hours each week.

If you have a positive mindset going into the job and are enthusiastic and respectful to fellow staff members and crew members, you will excel and really enjoy your time at HOYTS.

Good balance of tasks throughout one shift. 
Tasks are repetitive and routine. 
Managers were really nice and many of the employees were as well. 
Lots of different resources to help you connect to other employees and find out information. 
The best part of the job for me was being able to answers guests questions; which cinema they were in, how to validate parking, problems with the cinema sound or screen.
The hardest part for me was many the small nit-picking things I did that were 'wrong', such as leaving cleaning supplies out when I wasn't done with them or not being 'social enough' with guests. Perhaps this is my fault, but sometimes the need to be 100% presentable felt ridiculously high. 

Working at Hoyts is a fairly straightforward job that doesn’t require much experience. The work itself is simple — selling tickets, serving food and drinks, and keeping the cinemas clean. Most shifts run smoothly, and it’s rarely stressful once you get into a routine. Because of this, it can feel repetitive and a bit boring at times, especially during quiet periods.

The pay is on the lower side compared to the effort required, and late nights or weekend shifts are common since movies run late. That said, the job isn’t physically demanding and is generally easy to manage. The best part is usually the team environment, as staff are friendly and supportive, and you get some nice perks like discounted or free movie tickets. Overall, Hoyts is a decent option for a first job or casual work, but not somewhere you’d want to stay long term.






Top Job Titles	Average Salary
Duty manager 3 salaries reported	$28.67 per hour
Venue manager 3 salaries reported	$50.00 per hour
Marketing executive 2 salaries reported	$50.00 per hour
Direct sales representative 2 salaries reported	$50.00 per hour
Sales coordinator 1 salary reported	$50.00 per hour

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