direct sales representative

Fiserv

What began as full time chqeue processing in the transport department soon turned into a Jane of all trades type contractor role on a full time basis as I demonstrated my abilities to multi-task and juggle several duties, sometimes even hourly, switching gears and assisting various departments with several tasks and a variety of assignments in the one shift. 

Working with an incredibly diverse team always made coming to work interesting as well as a lot of fun as staff morale was consistently given a boost with in-house activities to lighten up the load/mood.
Low turnover made it possible to establish a close-knit team that worked hard, and exceptionally well, together.

I only gave 3 stars in terms of Job Security/Advancement as we were all eventually made redundant by computers! 
So I left and traveled a while before I actually found myself relocating to the US permanently and here I am, looking to establish myself in the next phase of my career in something new and equally challenging.

A typical day at work is always busy and very productive, there is always something to do or check in order to keep the flow of work continuous. I learned data entry and filing of large amounts of work within time restraints and to manually sort through work. Management is good and effective in the way they give direction and instruction for the workers. The group of employees work cohesively together as a group that provides help, guidance and assistance when needed. The part where most concentration and accuracy was needed is when Identify third party cheques and inputting data. The most enjoyable part is the easy going environment and the boss is very understanding and flexible with working hours.

I did my utmost best as was required. I have  been made redundant due to decline in cheques and the position for full-time staff have been made redundant. 

Working with Fiserv has been a learning curve for me and has given me a good experience of a work place and a renewed confidence that I  could become a better employee in my future jobs. An Excellent work place and working with other Team members has reinforced that one should always have good work ethics, showing integrity, ability to work hard (focused) and Team work is so vital for the Company's success, Communication and prepared to do any task in hand accurately and with pride.

*Typical day at work- I go through all my emails checking for issues or tasks that need to be completed. Also update my task and contact vendors or internal departments for follow ups on ATM removals, installation, line conversions, ATM relocations, transaction disputes and update merchant details were needed.
*What you learned- I have learned to multi-task different job request and do deal with diffucult merchants
*Management- Management is supportive and helpful at times needed
*Your co-workers-I work well with co-works aswell on my own. We all work closly together
*The hardest part of the job - Dealing with difficault merchants
*The most enjoyable part of the job- completing the work successfully and having fun at work.

During my 18+ years with First Data  / Paysys Internaltional I've had the opportunity and experience working with transaction and payment processing systems, designing, building and leading full life cycle projects for security, client billing, loyalty rewards, offer management, loans, user-interface web-based processing, credit and debit card processing and service based architecture (SBA) applications, and travel all over the world.

I'm organized, detailed oriented and conscientious self-starter able to strategize and prioritize effectively to accomplish multiple tasks and delegate tasks effectively to ensure timely project completion within a team environment.

A typical day at Fiserv for me includes answering phone calls, directing couriers, customer service, Microsoft outlook, data entry using Excel, operating machinery, filing, faxing, Sending out mail, maintaining a clean and tidy work area.

I love my co-workers, we all get along very well and i think if they weren't there; work would be a drag, having a strong relationship with your co-workers i feel is very important because you know that in times of need you know you have someone to have your back.

I think the hardest part is having really aggressive customers they can really bring you down but its important to remember not to take it personally.

Begin with checking emails and calendars events for the day, action whatever needs attention. Answer switchboard, distribute mail. Updated client details in database, always learning new things about this particular database (SalesForce). Book travel ad accommodation for all staff  Balance Petty Cash and Tuck Shop.  Dairy management for Managers. Check and sign off Accounts Payable Invoices. Copy and bind Presentations for client meetings.  Arrange lunch for staff / client meetings.

All work to be completed in strict time frame. I Learnt how to operate in a varying work force, a thorough understanding of work flow and the ability to manage a large team with varying needs. To work with differing business cultures and other Teams all vital to the completion of each days processing requirements. 
The hardest part of the day was dealing with outside influences that had an effect of deadlines.  
The team culture was the most enjoyable part of the job.

Specific work targets to meet daily within specified time frames.
Learnt to be quicker and more efficient in accuracy of data.
Excellent management always good to staff members and show kindness to personal well being.
Excellent co-workers of all different ethnicity, ages and personalities.
Hardest part of the job was the quiet times when workflow arrived late.
Enjoyable part was the kindness shown by all staff members, specifically management and free meals given on Friday nights.

very happy inviroment, people were very helpful to each other.
i learned to balance accounts with no limits or pressure, as that made my learning very easy and enjoyable. the most enjoyable part of the job was just beeing there it was a great job, I was quite sad having to leave as Fiserv was closing down and there was less work coming in, and more people were beeing let go. there was no hard parts of the job. Management was wonderful.

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