support worker

caregiver

registered nurse

area coordinator

community care worker

Feros Care

Feros Care is one of the worst workplaces I have ever encountered. From the moment you walk in the door, you don't feel safe or supported. If you have skills and ethics, this place is not for you.

Front line staff are badly treated, and when they raise issues or ask for support, the management turn on them and get rid of them.
Staff are promised a safe and enjoyable workplace....this is not the case.

Clients are denied services, and their complaints are buried. I would never have Feros provide care for my loved-ones.

The management team are abusive and corrupt. There is a culture of nepotism with the management team filled with unskilled family members and friends. They treat the place like a family business, and use tax-payer dollars to line their own pockets. Clients go without care services so the managers can go to conferences and holidays, and have boozy lunches.

The management team are obsessed with dress-up parties, sleepovers and unisex toilets.

If you loved the 1970s and 1980s workplaces of 'no rules and no care factor', this could be your ideal workplace.

Very hard, heavy work, at a fast pace in a hot in summer work environment ,often very emotionally demanding, frequent exposure to contagious diseases.
The best thing about the work is when you are able to work with a professional, hardworking, fun, and kind  coworker and team for your shift. 
The workers and residents are the reward for this difficult underpaid , undervalued work, with no  guaranteed regular shifts, making this job unnecessarily difficult for family and single mums. 
Management at the site is constantly changing, twice or more a year , I have to presume because they are unable to support the residents and the workers in a way that a they feel they should.
  All  the other reviews are pretty much from office workers and as they are good I suggest if you are sitting down not working with clients its quite pleasant and reasonably paid, also you will be able to use the free gym membership feros offers  because you will not be exhausted.

Worked for this company for 5 years and probably the worst in my entire working life.
On interview what the managers say will happen in regard to hours and type of work to be done do not eventuate.
The lies that are told to you and the clients make me think that it is the culture of the company to be like this.
I have now left as couldn't cope anymore with the mental and physical impact on my health.
Working with clients was the best part, but the job description changed and personal carers became cleaners, up to 5 hours a day.
Turnover of staff is huge, with only those staying that could not get a job anywhere else, and they were the ones who should have left.
Were promised professional development, but when asking company was denied.Only some people higher up in the company have access to ongoing education.
Workers do not matter...lies and self promotion do.

HR run ‘confidential’ surveys at 6 weeks and all information gathered is disseminated. Management are only interested in numbers and awards - no interest in staff, no advancement offered. You cannot have a personality in this place. More interested in people who use the cloud based computer system to log your time at your computer and phone, than people who actually do any work. They listen to your calls. Will use a loophole of firing people with no reason unless you’ve worked there over 6 months - frequently fire people at 5 months 3 weeks.

Nice from the outside - the clients are confused and miserable. The workers undereducated in their work and are under too much pressure to do their work in intenable timeframes.

Work colleagues are wonderful people because they’re all stuck together in an inhospitable  spot, but with no support from management, the best people look and move elsewhere.

I've worked for Feros Care in both a casual and full-time capacity, across multiple teams. I really loved the people, there is a great culture promoted and they are always open to receiving feedback or hearing new ideas. I always felt heard and cared about, they were so supportive and encouraging which helped me to work successfully.

I've grown a lot since working here from the different teams, the leadership group are always open to supporting growth and promoting internally which is such a nice change from other companies i've worked for. I felt welcomed from day one, and can honestly say this is the best company i've ever worked for!

Feros Care is constantly busy, constantly evolving and constantly collaborating to include all parts of the business. I have a very supportive manager and wider team who take me seriously but can also have a laugh. I work closely with many different teams to achieve outcomes. My team is very supportive of days to work from home, work remotely from one of our villages or other offices and trust each other to work independently. We all provide advice and support to get the best professional results. As a business, it is very encouraged to put into practice modern processes and to use modern technologies. I love working across the road from the beach and in a shopping centre - very convenient.

My time at Feros Care was informative, supportive and had many opportunities for personal and professional development courses. 
A typical day for me included driving to various locations on the Gold Coast to assist clients in personal care needs, domestic assistance, transportation and social support.
Although it was an autonomous role, there were occasions where I was required to assist another care worker with a client with high care needs.
The most enjoyable part of the job was flexible working hours allowing me time to have work/life balance.

This is probably the most challenging role I've even had but at the same time it is the one that I have loved the most. My team and broader team are the best. I feel supported every day and, most importantly, I feel free to be myself. I have received nothing by support from my manager from day one. Being my first role in management, Feros has supported me through a mentoring program and through the development program for all managers, giving me the tools to grow and increase my confidence and capability. I enjoy every day as it doesn't matter how busy we are, there is always time for a bit of fun and a good laugh.

Feros Care is busy. It definitely not a workplace if you just want to cruise. It's a diverse workplace and there are lots of cool people. There's always fun things going on such as celebrations, competitions, themed events. The best part of the job is the opportunity to grow, openness to innovation, great people in the team and the challenge to compete in a highly competitive industry. The hardest part of the job can be managing your time and prioritization of competing tasks.

Working at Feros Care you will put together plans for participants to get support under NDIS. It is a very busy and quite demanding job, but extremely rewarding and satisfying. My experience is everyone works very hard to get the job done, but everyone is willing to help and support each other when needed. We work hard, but we also play hard and I LOVE that, because I believe I go to work, to work!

Top Job Titles	Average Salary
Support worker 5 salaries reported	$32.08 per hour
Caregiver 23 salaries reported	$30.76 per hour
Registered nurse 9 salaries reported	$52.67 per hour
Area coordinator 14 salaries reported	$85,884 per year
Community care worker 2 salaries reported	$35.50 per hour

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