registered nurse

personal care assistant

director of care

executive director

nurse

Estia Health

The facility is fairly new and the staff are lovely and a pleasure to work with. But this place is beyond poorly run. Management do not care about their staff and no matter who comes into management nothing changes. Short staffing is a HUGE issue, most times with only one carer per wing (thats approx. 30 residents to care for all by yourself), therefore residents are left unattended to for hours on end. The level of care is so bad that residents themselves and families notice it, multiple complaints have been put through yet nothing is ever done about them. Management fails to take care of stock and care utilities, at times there are no pads, wipes, gloves etc for weeks/months and you're expected to make do. This lack of care is unfair on the beautiful residents, and the staff struggle each day to keep up with the load. As an employee for almost two years before each shift i have to sit and worry whether i'm going to be short-staffed and think of ways to manage on my own, or if i will even get a break on my 8 hour shift... one staff-member cannot do the job of 5 people! I have seen so many amazing carers leave the facility within weeks because of the conditions you are expected to work in. Staff are over-worked, under-payed, and under-valued, I'm surprised this place is still running. I would never in my life send a loved-one to this facility nor work for them again. 

Toxic workplace. Unskilled, poor management. Older AINs do not like change. So they sabotage other staff. 
AINs who have been there the longest cause many issues for nursing staff on both afternoon & night shifts. To get rid of staff (that tried to change things) they lied to management about the staff members performance & those staff members were removed without due process. Independent reviewers need to come in & Remove any manager, nurse or AIN not trained properly- some do not bother reporting incidents, do not have basic nursing skills, do not know basic reading, writing, computers. Same AINs have been abusive to residents but as they have been there a long time management ignored complaints/mandatory reporting. 
Afternoon & Night AINs EENs & RNs were great! Did their best in trying circumstances- nil supplies/support from management. 467 visa holders & agency nurses have taken over nursing side although their nursing skills & English are sub-standard. Inability to understand, speak  or read English. Residents complaints about overseas staff ignored. 
The  management at the moment have lost good staff due to their poor management skills. No investigations of complaints against staff, no due process followed. 
Management listen to gossip rather than senior staff..

Working for this facility was a terrible experience, most senior staff suffered with anxiety and depression due to not being able to support and care to out fullest abilities. 
No stock was a regular occurrence ranging from regularly running out of continence aids to no hand soap & hygiene products. 
Residents reported being sad, due to the staff:resident ratio. 
You will leave work feeling like you haven't made a difference as you spend the day cleaning up other peoples messes.
New staff regularly employed without asking pcw’s if they are good workers or not post placement. Very disappointed as previous management were great.
Constantly running out of gloves. 
No support from ed, never leaves her office. 
Do not work for this particular facility. 

Only positive was working with all different cultures and the team work amongst the senior staff

What is the best part of working at the company?
Pay was competitive when I applied

What is the most stressful part about working at the company?
Lack of staff. Furthermore staff that really cared or want to be working in aged-care.

What is the work environment and culture like at the company?
The culture of the company seems to be a positive one based on its online resources. However, my facility is really toxic and no one really want's to be working there. Not many people care, have work ethic or a drive for excellence.

What is a typical day like for you at the company?
Clock in, get handover, review some reports, review resident's notes, attend assessment, count S8 medications, filing, faxing doctors, give handover, clock out

Attending to our multicultural residents with personal care in doing activity of daily living.
Committed to assist multicultural residents with personal care; bathing, grooming, bed making, mobility, dressing, oral hygiene, eating and toileting.
Hands-on experience in manual handling like transferring clients with 2 assist using full lifters and stand lifters from bed to shower chair or vice versa and assisting clients with single assist from their wheelchair to comfort chair as well.
Strong knowledge in using the health metrics (recording bowels and skin care, absconding and fluid chart)
Profound ability to use computer systems.
Proficient in answering call lights promptly and determining residents needs

What is the best part of working at the company?
Staff are friendly and helpful 

What is the most stressful part about working at the company?
When they call you after 2 mins continuously to go to the toilet and they do nothing in the toilet and you take them back, continuously .

What is the work environment and culture like at the company?
Excellent, everyone from different countries work with respect for one another and share different cultural food too. They always ask questions and learn from other colleges and they are great team work

What is a typical day like for you at the company?
I feel happy as I have great respect for my elderly people. I take care of who ever needs assistance and I love being there.

I was employed at Estia for 15 months as a casual whilst studying my Diploma of Nursing. As I was on placement we changed managers. After my placement I was unwell so in this time COVID testing had to be done I informed my manager. It ended up being a chest infection. I picked up a couple of shifts which I had to cancel due to this. I then picked up a shift for a day that I had school and rang that I made a mistake . Two days later I received an email from payroll saying they are sorry to hear I'm leaving . I never resigned, I never was spoken to by the manager or received any corespondince from this company . So I pretty much got tiered without a reason or any contact by the manager. Definetly will never work for this company again .

Always very rushed. Residents didn't matter in the aspects of getting everything done for them.  Was great when working alone with residents but when doing dooubles it was very toxic, very quickly done. I always made sure the residents had everything that they needed before leaving the room. Management and higher ups and very inconsiderate of others individuals opinions unless it were complaints about individuals. I got unfair dismission from a buch of accusations what weren't true. Management didn't speak to me before have a whole page of thee accusations. There was not management in this aspects, didn't know about them and when I found out they fired me. Wouldn't work here, very toxic, unfriendly environment.

A typical day involves assisting with residents ADLS, bathing, meals, toileting. We have been through so many managers, which has created a poor culture for staff and residents. The culture of bullying is back since another manager has left.  It is common to see your team mates in tears and working short staffed is normal.  The culture is becoming less about residents care and providing great customer service and more about profits.  Estia doesn't seem to value staff or residents....just money...used to be wonderful....going down hill rapidly.

I worked at Albury and Wodonga Estia health for a period of my Career life.
 I believe the Aged Care workplace management has great values and makes it easy to communicate and learn the facilities procedures and protocol and how to associate and apply that with basic and common nursing laws.
 I believe the guidelines of Estia has made it easy to have a quality team working based and individual workplace, that is hands on.  
The workplace culture is a stress free, bright environment to which I enjoyed working thoroughly. No part of the job was necessarily hard and I enjoyed working with all the staff, clients and family at Estia.

Top Job Titles	Average Salary
Registered nurse 2 salaries reported	$38.42 per hour
Personal care assistant 40 salaries reported	$52,875 per year
Director of care 10 salaries reported	$119,000 per year
Executive director 10 salaries reported	$137,500 per year
Nurse 1 salary reported	$32.36 per hour

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