administrative assistant

DOME

Worked here for a while and wouldn’t recommend it to anyone looking for a healthy or supportive work environment. Training was basically nonexistent. The regular customers were often rude and entitled, which made the lack of support even harder.

The hours were long and exhausting, and I was rarely given proper breaks. On top of all that, the pay was terrible for the amount of work and stress involved. Overall, it felt like a place that prioritised squeezing as much out of staff as possible without offering anything in return. Definitely not a good place to work.

They kinda just pushed you into the storm without proper training. I get you have customers to serve and you learn on the go but from day 1? you just end up doing a different job than what u signed up for as your coworkers have you do whatever. cleanliness of how the back of house is ran is atrocious. I've worked in high end restaurants before and we put much more care into drying dishes and the overall cleanliness of the place. makes me scared as a customer of Dome as those dishes touch dirty and rusty shelves and arent let to properly dry. 

A typical day at Dome would be to make customers there coffee and cool drinks, taking customer orders and putting through the till, cash handling, closing the cafe. Working in such a fast paced environment, i was leaning lots of things, from how to work under pressure to learning coffee art. I worked with such a fun and supporting team who always lent a helping hang when needed. Interacting with customers and rally getting to know them was defiantly the most enjoyable part of my job.

Cellar man to the Dome bar and grill room, Why Not Night-club and function suites in the upper half of the building.  Duties included the taking in of deliveries and maintaining the cellars.  Partially, responsible for stock checks and the re-ordering of wines, spirits, kegs etc. through contracted companies. I was also responsible for the setting up of function suites for outside guests including wedding receptions, business meetings and seasonal Edinburgh Festival shows

What is the best part of working at the company?
You were a valued member of the team

What is the most stressful part about working at the company?
Was very busy especially lunch rush 

What is the work environment and culture like at the company?
Great work environment and everyone looked out for each other 

What is a typical day like for you at the company?
Clear understanding of what was wanted from you and everyone worked together

In the pressured environment, everyone would work together to benefit everyones roles. It was nice to get complements from customers. The hardest part was understanding some of the instructions. As a new worker I personally didn't feel trained in the job, I was just put out to do what everyone else was with little to no experience.

At first it was okay, I thought everything was okay until few months until years past the management is getting worse. They said being full time salaried is compulsory to work every weekends and holidays (Even it's not a holiday like father's day or mother's day). Management was little bad.

the time i had working thru cafes was fun and having supportive management thru my duration of time i was working.But most of my time working i found myself stepping into different roles which gave more of a challenege.All the work i have done was enjoyable and relax as well as having my colleagues to learn from them

Some cafes are okay to work in, dependent on management mostly. Management in some cafes is terrible. Really bad pay for how hard we have to work, small staff discount, only allowed 1 free coffee a shift, even when starting at 5AM.
Never a rotating roster so always worked weekend shifts.

Although I worked there as a volunteer I was a valued member of the team and I enjoyed the friendly atmosphere and professional manner they dealt with all clients.

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