customer service representative

participant

project officer

administrative officer

call taker

DFP Recruitment Services Pty Ltd

A typical day at work starts by getting there early to have breakfast and a cup of tea before I log on to many computer programs so that I am ready to start work right on time. Staying positive with a results focussed attitude and a goal to achieve KPIs is a must. I constantly learn new things everyday. I especially learn from the hard calls or problems that need to be resolved right away. I am always open with communication with my managers/supervisors and co-workers. I am friendly and supportive of my co-workers. The hardest part of the job is when there is a situation that cannot be resolved due to the policies and procedures of the company. I find that by breaking down the issue and explaining to the client why it cannot be resolved in their preferred way enables the client to understand the situation better and reduces their anger and frustration. The most enjoyable part would have to be the satisfaction that you have done your job well and helped several people that day including clients, co-workers and the team as a whole.

Recruitment agent that provides regular feedback sessions and advice. I was placed in busy Information Centre carrying out a wide variety of tasks, working with my colleagues to deliver team goals. Th e job included roles which encouraged me to grow such as being a fire warden and taking part in the corporate safety programme.

If you have a non visible disability be careful about working here. While staff are well meaning in terms of learning about disability, I found there was some way to go in understanding the needs of people with disability. For me this meant some pretty unfair treatment.

Professional employers.  Engaging with their staff members to ensure effective delivery of reliable team members. Polite, helpful and understanding company witj good core values.  I highly recommend DFP's services.

Have not been contacted for work since I finish my assignment, the pay was ok, I didnt need to learn anything else as it was a client based position where people rang in to buy tickets for the MSWA Mega home lottery.  I cannot review any more as I have only worked three weeks for the company.

Working on the phones assisting clients with their business faults 
Having faults and questions answered in a manner of professionalism and understand the clients needs and wants to have their business up and running properly

DFP had been very helpful in finding employment for me when required, may it be full time, part time or casual work. Easy to deal with and very friendly staff.

factory childcare with out any kind of attention to the needs of children or their families, just a pure money-making exercise managed by machines pretending to be humans

Staff are helpful, switched on and also really easy to deal with.  Meaningful communications, my pay is always on time and they have been pretty good at keeping me in work.

it was poor the training well there really wasnt any and no one did anything to really help you the place was a mess the interview i had to refill out 

Top Job Titles	Average Salary
Customer service representative 44 salaries reported	$38.86 per hour
Participant 63 salaries reported	$37.35 per hour
Project officer 42 salaries reported	$59.77 per hour
Administrative officer 24 salaries reported	$52.07 per hour
Call taker 17 salaries reported	$72,199 per year

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