associate

court clerk

judge

registrar

senior advisor

Court Services Victoria

Don't spend more than 12 months here if you value your sanity. High turnover, low morale, abusive customers and court users at every turn who demand anything and everything and treat staff and members (judges) with disrespect, management are out of touch with workers and try to pit workers against each other for promotions and other roles.

So many change proposals for the sake of change proposals, and the proposals are there to cull employees and talent rather than add anything to the business.

CSV tend to offer a lot of temp roles/12 month roles, which are great for individuals to gain experience, but are horrible for the business. It takes about four weeks to train someone on the basics in any area of operation, plus ongoing training is needed. This distracts star employees and management from their roles and puts extra pressure on teams. The cycle repeats yearly. Seldom do these temps get offered permanent positions when we really need the extra assistance.

Paper heavy system with unreliable electronic systems that would be outdated by mid 2000s standards.

No rewards for employees who go above and beyond, so most employees don't bother doing exceptional work. Mountains and mountains of paperwork that could be easily automated takes up the bulk of time and workload.

I'm glad I left, and I'd never go back. My fellow staff kept me going when things got tough. If you do get a role here, join the union.

Management at VGRS is terrible, the so called 'work/life balance' is almost non-existent as the recent restructure cleared 32% of workers and management now claims there's not enough people in office for anyone to take leave. People told not to leave their office to get a coffee. People denied personal leave and asked to change medical appointments. General manager is sexist.
Very hard to fire people for low performance so the organisation is full of under performing employees.
Constant changes for the sake of changes. Repetitive work with people who are reminded by management to not voice their opinions or suggestions.. Look elsewhere..

Internal staff surveys have shown that there are a number of significant problems with the CSV culture particularly in addressing bullying issues.  This makes it difficult for the individuals to operate in the environment and  impedes projects resulting in huge delays and much higher costs..
The staff are excellent to work with and very friendly.  Everyone helped where ever they could.  Even the 'personalities' who usually came around after a bit of a vent.
Management & leader ship is questionable at best.
I would not recommend working in this environment.

Work can be demanding depending on your role. Your phone will ring even when at home.  For Aboriginal staff, please note it is built on bullying, its friend looking after friend and little support for mob unless you are in the click group. Very little support and basically if you struggle you get moved out quickly. Struggled to find one Aboriginal a manager that worked for community all worked for their pay checks, this impacts outcomes.

What is the best part of working at the company?
Flexibility, flexible start and end time and flexibility re: what days you are at the office and what days you WFH.

What is the most stressful part about working at the company?
Reactive response. Each court thinking they are the most important customer.

What is the work environment and culture like at the company?
Was good at the beginning, then senior management changed and it became quite toxic and "the Big Brother is watching".

What is a typical day like for you at the company?
Each day varies. No two days are the same.

I no longer work in this organisation but I think there were a lot of employees behaving badly purely just for the sake of it.  I didn't get hands on training I was told 'they are not paid enough' & relied on the online training portal. It just felt like I was an imposition and so I resigned. I needed a better environment.

Challenging workplace with continuous restructures.
Constant change and high staff turnover.
Consultants hired at exorbitant rates do not understand culture of the legal system.
Salary does not match position description.

Solely responsible for production of current court layouts throughout Australia and the upgrading of all evacuation layouts for the Public and Courts and associated office areas.
Liaising with the Emergency Manager to define procedures and documentation.

great place to work good environment professionalism with other staff and great collaboration with whole team enjoyed my time with courts services delivery was always important and we delivered

Very challenging culture poor leadership.

Lack of clarity about strategy role and purpose made purposeful delivery impossible. 
 
Replication of roles in the corporate function and the courts created competition instead of collaboration. 

Top Job Titles	Average Salary
Associate 12 salaries reported	$79,518 per year
Court clerk 7 salaries reported	$72,000 per year
Judge 2 salaries reported	$74,580 per year
Registrar 4 salaries reported	$78,750 per year
Senior advisor 3 salaries reported	$111,734 per year

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