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Colette by Colette Hayman

Friendly team members and management, that was about the only part that was good besides the staff discount. I found the job horrifically repetitive which dragged shifts on to feel like forever and the amount of stock required to get out whilst juggling 5 customers is not really fun. Its strange because before working there I shopped there a lot and thought it would be super fun to work there but because of doing the same job all day it was just draining. Also all shifts were on call and when I say on call I mean being called an hour beforehand asking to come in and if I wasn't available then no shifts, because we would only get called in when head office sends them the allocated hours which is very late to tell staff. So basically I can't make any plans at any time because there's a chance work might call me in. It felt like they expect you to have no life, waiting in case they decide they need you. I couldn't handle this which is why I left. I need to work off a rostering system with at least a week in advance, I don't mind getting called in late on the odd occasion if someone is sick or something but I couldn't handle every shift being on call like that. 
But again friendly staff, manager was sweet and lovey and so were the girls I worked with.

My typical day at work was too be well organized to kick off the day. If there was no plan nothing would flow properly. Organization played a massive role not just for myself, but for the team to so we could co operate well. Daily we visual merchandised, dealt with customers, stock level/control, cash handling and store security. Customer connect was the key to making money. 
I learn and taught myself a lot of management skills from Colette. Not only by problem solving and working with my team brain storming ideas, i stepped out of my comfort zone and by doing this i seen big turn overs in sales, my team and the store.
My co workers. To sum them all up in one word, they would be best described as AMAZING. not one girl does not pull their weight. they are the back bone to my store and i couldn't do it without them. 
There is no hard part to the job because challenging yourself and pushing that one step further makes you a stronger and more energetic worker.
Most enjoyable part of my work is not calling my work, work. I refer it to my home. It is so easy to walk into my store each day and be so proud that this is my life style i build towards and enjoy every second being apart of the Colette team.

the first thing i would do is scan on with my finger using the new system and then place my bag somewhere safe where i knew no one could steal anything, my day would mostly involve connecting with customers and providing their needs of certain jewellery, bag and accessories and my main goal was to provide an A-class service and make sure the cutomer left with what they wanted and they they were happy with the service and the products, my manager taught me new skills such as using the cash register which was more updated/modern then those at cafes, she also taught me the techniques of where to stand and how to help cutomers, my co-workers were friendly, fun and easy to get along with, the hardest part of the job was standing for hours and not being able to sit down, the most enjoyable part of the job was having a really good conversation with a customer and seeing them satisfied with what they bought and the service i provided.

I was the 2IC however for a large part of my time there I was acting manager as HR struggled to find a manager for the store. The 2IC role required far more work than the manager role with a lot less pay. Staff were great however the company definitely pushed a certain look when hiring team members. The money wasn’t great and the company culture tended to be catty. As a 2IC it’s a very physical role and you are the predominant visual merchandiser. Due to budgets, I was often left in the store on my own without cover for up to 4.5 hours and it was frowned upon to close the doors if you needed the bathroom in an emergency. It’s a good starting point for assistant managers and retail work in general however it’s not a company you would want to make a career with. The skills you learn here will be very transferable to other careers and workplaces. 

Wonderful store manager, positive, kind and supportive team of ladies. 

I learnt to multitask when I was required to merchandise and unpack stock while attending to customer's and other enquiries. 

The team understood how to support each other during stressful and busy times when the area / regional manager's were unintentionally making things difficult and more time consuming.

The hardest part of the job was / is remaining energetic for customers during the store sale periods and Christmas, trying to figure out ways to encourage them to buy more - I believe they'll buy what they're able to buy...there's no need to pressure them. That won't encourage them to visit again and spread positive words about the store or company as a whole.

Firstly my manager was unintelligent which proved to be rather difficult in most situations, She would regularly mess up the rosters and they were more often than not posted on a weekly basis at most, which caused problems for myself and other members of staff. for example, I missed a shift on Monday as the roster was posted for that week the day before substantially late; around 11 pm if I can recall correctly. There were multiple days where I was working 12 hours and was not paid any more than my $17 an hour pay rate. most of my coworkers had left and the ones that remained ultimately relied on this position financially so weren't able to.
I'll leave it there, I don't particularly desire writing more.

I really enjoy working at Colette By Colette Hayman. It is an extremely welcoming team to be apart of. Sufficient support from higher managers. I really enjoyed the experience with customers. My enjoyment came from helping customers find the perfect accessories to match their outfit. I have helped many brides find the perfect jewel for their special day. I have styled many formals, races etc. Workplace cultural is amazing and i loved spending time with my team outside of work. The hardest part is the short hours. I only work around 3-8 hours a week which makes it a struggle but i enjoy working there nonetheless.

Enjoyed working here but would not go through it again. The team environment was great but upper management was not. Standards were all over the place from one store to another. The company went through so many store managers in a very short time and had other team members constantly step up into higher roles to cover but not get paid anything extra. Also incentives/bonuses were not fair amongst staff eg store managers would be away for over a month and would still get the high bonus even though they didn’t work at all. Assistant manager would get a fraction of the bonus and other team members get nothing 

It was great to work at Colette, my day usually consisted of greeting customers, acknowledging them, making myself known to the customer, making the current sales evident and of course working behind the cash register. 
The team I worked with were amazing and they taught me a lot about the retail world such as; how to interact with customers, how to persistant without being pushy and how to work a cash register and successfully completing transactions. 
The hardest part was of course learning the rotes of the retail world and the most enjoyable/ best part of the job was the cool, happy and inviting environment.

There’s a reason there is store manager roles sitting there for months not filled. This company treats its management staff like a joke. Consistently makes payroll errors then refuses to fix them, inconsistent bonus structures, won’t pay for lunch covers so you can work 10 hours by yourself with no cover. You’re gaslit by upper management and given no support when it comes to your issues. They lost majority of their long term staff this year but refuse to acknowledge why. There is no serious career advancement  in this company. Instead they’ll make you do all the work for no pay as an “opportunity” and give someone else all the credit. 

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