buyer

warehouse worker

retail sales associate

assistant store manager

store manager

City Beach Australia

Please for your own mental health DO NOT work for this company! 
You will be mistreated, belittled and made to feel like you are as useless as anything. 
These are just some things to expect if you apply for this job.
-If you do not pick/Pack fast enough your shifts will be cut. 
-Every time you turn a year (have a birthday) your shifts will get cut.
-Be seen saying hello to someone your shifts will be cut.
-Having a bad day? BAM shifts cut
-Bend down to tie your shoe lace best to be prepared to be questioned about it and why your not working.

You would think to be a supervisor of a department In this company you would need to have some skills right? maybe people skills, communication skills? but not with this company too be a supervisor for the e-store department all you have too do is be rude, walk around the warehouse like someone has just murdered someone and speak to every single human being like they are 12 years old and stupid, even if you are older or higher in management then this person. 

You are monitored throughout the day by your productivity, need to go to the toilet? be prepared that this will ruin your "idle time" even if you are fixing a mistake that you made you will be questioned why you weren't to working for this period of time. 
By all means if you see the conveyor that is operating throughout the warehouse and It happens to be stuck. KEEP WALKING and do not help others out or you will still be questioned why your productivity is poorly. 

I have worked for this company for 3 years from starting off casual to becoming Full Time and even that isn't enough for the supervisor to treat you with some respect.

I have been to HR multiple times about the harassment that is caused throughout this warehouse by the e-store supervisor but still after 3 year NOTHING has been done, things need to start changing or e-store will loose all there staff.

Question is why should we treat our supervisors with respect if it isn't given back to there team members after all we are the ones that are actually busting our bottoms off all day so orders can be dispatched from this warehouse. 

City Beach has the worst turn over of staff no wonder why you cannot build yourself a reliable "team" 

So too save yourself all this unneeded stress in our young lives. DO NOT work for this company save yourself from the heartache. 

Sincerely someone who wished they never worked here...

This company's warehouse has the worst employment conditions. If I knew about these beforehand, I wouldn't have wasted my time seeking employment. 

A typical day at work varies in peak or low sale time. During peak sale time you are expected to work 10 hours everyday of the week. God forbid you want any Christmas holidays off or decide you don't want to work your 17th day in a row as the manager will lash out at you with attitude and fowl language.  

Low sales time means driving 40+ minutes to work to only be sent home a few hours later without warning OR for the lucky ones, not being rostered on for weeks on end. This is understandable as casuals are subject to inconsistent hours however, these decisions are based on manager favourites and "job performance."

"Job performance" is based on productivity and consistency. Both of which are pressured on staff in impossible ways. To reach a decent productivity it is encouraged you don't talk to anyone, practically RUN and make no mistakes. However, if you do make a mistake, you not only ruin your productivity but your reputation with the manager. In a job that is mundane, repetitive and predominantly completed off of RF guns, mistakes are inevitable. Making a mistake is a spine chilling experience as the manager will often come bounding from her office to scream at you, often in front of everyone. Even if this is your only mistakes in weeks you will be sent home early, have your shifts cut or be rostered off for weeks. If you ever ask a question on how to do something (as you often receive little-no training), it will be explained to you in a condescending manner, as if you are a child. 

My favourite part about the job was the heat. The warehouse is practically a large metal box. I loved coming to work everyday in summer to sweat out twice my body percentage of water due to lack of ventilation, no fans and 40 degree humidity. Every now and again someone would faint, which was quite thrilling. 

The company often encourages workplace cultures of opportunity and fun. However, it is usually based on everyone sharing the mutual agreement of how horrible their day is.

Worked as a Christmas casual. Was super excited as it was my first job and I was super enthusiastic going in. Basically the only training I received was how to greet customers at the door. That's it. Was basically left clueless and sent into the store to "help customers" with no training on how to do anything, no routine on how to open the back door, rosters, store policies, how to get down bags and shoes, how to recover properly etc. Everything I learnt I either taught myself or was taught by another team member. Was scheduled on multiple 5am starts without being told on how to do staff parking etc. Other christmas casuals had the same complaints, most of the time there were heaps of us on the floor at the same time, all clueless and feeling very unhelpful and annoying. Permanent team members seemed annoyed by us being there (understandable though). Most of the time there would be a long line of customers out the door with only 1/2 out of the 3 tills being used, with no xmas casuals register trained to help avoid this. training was also inconsistent across team members - with some members being taught virtually nothing (like myself - was only given a 5 minute talk on how to greet customers and check bags), whereas some members had been taught some other small skills such as shoes, opening cabinets, how to get down bags etc. 
Store was also extremely messy, most of the time team members couldn't get into the back room because it was so messy. Changerooms were occupied with rubbish instead of being used. Clothes not organised at all.  
There would be boxes of stock scattered all around the store.
Management was also poor with no information on contact details if any issues arose. 
Really disappointed with how this experience turned out. 
Pay was really good for a first job, and other christmas casuals were super friendly and nice.

On your average day a variety of tasks are completed with a minimal  time frame. Being able to multi-task, lead by example, strong communication and organisation skills are a must to get through the days work. I thoroughly enjoy working with others and spent a lot of time training staff and also hired 55 staff for our Christmas Casuals, I found it highly fulfilling. I had a great deal of highly reliable staff and management who were thrilling to work with, I enjoy working in a happy work environment. I enjoyed keeping busy and am not a person who can stand there and do nothing, I enjoy a busy work life.

There is much more to the scene than just selling and fixing up clothes and during my time I learnt a great deal of the different factors that are involved in running such a fast paced, high volume stores. I now have a vast experience of Visual Merchandising, Loss Prevention, Stock, Stock-take, Sales, Customer Service and much more. 

The hardest part of the job I found was task deliverance, not only were we responsible for running the store, helping customers and staff members whilst completing our management duties, we were also given set tasks to complete. Along with our many other duties that were simply not achievable at times due to the daily demands of the store. Noticeably during the holiday seasons this mainly comes in to affect and takes its toll of management and full time team members. These tasks were set often by the company and regional managers to push sales and were not always so accepting if the tasks were not complete. I found this frustrating as they were not in the store and did not understand the circumstances at times.

I have worked with the company for three years and have witnessed first-hand how poor head office is at communicating and effectively managing the brand. The turnover rate has been INSANE! In these three years I have had 12+ managers who have all left for the same underlying reasons (this is the case at multiple locations). There is no concise communication from regionals or head office so when there’s promotions or a change in branding you will hear multiple different expectations and ways to do it but be scolded no matter which way it is done. As well, when you speak to one regional about an issue do not expect anyone else on that level to be informed; on multiple occasions I have explained to one regional about why a task or an error has occurred and still been called out on morning zoom calls/ public Teams’ chats or even been called on my days off to have them degrade me - it is miserable. It is also the bitchiest workplace and not just from other co-workers. I have been In conversations with regional figures, store managers, assistant store managers, supervisors, and visual merchandisers who have said AWFUL things about each other behind their backs, forced people to quit for how they’ve been treated. purposely not given shifts to much more qualified individuals, lied about events happening to make themselves sound better, and when People and Culture have been contacted - nothing has happened. They are more concerned with firing people over $2.5 water bottles. The training is god-awful as well. Don’t expect support or sympathy for not knowing how to do something. You will be met with sarcasm and bitterness. This job is not worth the pay or effort.

Work life balance is appalling when it comes to being in management, 10 hour shifts almost every day and only 2 days off except the one extra day you get a month but you make up having that extra day BY working all the 10 hour shifts. Generally staff are nice and easy to get along with, however higher management beyond in store is not ideal. Instilling fear and honestly, just being straight up rude to you is the technique usedto ensure their employees are doing their jobs plus more, rather than providing encouraging and valuable feedback whilst highlighting areas that need improvement  - they will bring up all that is wrong with you and make unfair/cruel judgements even if your a new starter.  Highly un-motivating . Tasks are also expected to be done within unreasonable time frames, requesting annual leave meant asking about 18 different people and still having to find your own cover. Even for 1 day off. The worst part of working for this company at the end of the day is having work life balance, I had no time to enjoy my life outside of work and many of the full timers I worked with agreed. Wouldn’t recommend going for a management position with this company unless you only want to ever be at work/thinking of work. Haven’t heard or met anyone who worked for this company have any sort of flexibility even as casuals. Truly exhausting workplace to be in, Not ideal for long term employment and there are better companies to work for. 

I had worked there for about 3 years before they stopped giving me shifts. When I first started working there for about the first year and a half they would call me about shifts that I had for the next month onwards. They would always call about confirming shifts, personally I think that they set a high expectation for you as an employee when you start working because they all of a sudden  stopped calling me about shifts and I would ask about them when I would call up and they wouldn't give me an exact answer besides when you come in next check the roster, which I found kind of pathetic because I asked for my shifts so I knew when I could check my roster.  Mind you I enjoyed working there and a 3 hour shift would only feel like 1 hour because it would get so busy, but the downside of working there is the people you work with. Personally I wasn't sure if any of the older workers were a fan of me as I was newly 14 and 9 months old and applied for the job and got it straight away. I was spoken to like I was a child and in a very unprofessional way which I didn't like. They also cut my shifts down completely and completely stopped giving me shifts because I would occasionally call off work or say I couldn't do a shift to the manager in person and over the phone because I was sick, injured or had an event or something to study for that I couldn't push to the side and do later.

I worked for the Ipswich store, the management team are young and immature. The casuals are all high schoolers and definitely act like such, complain about each other to everyone and will throw each other under the bus. The manager was OCD crazy if you put a pen back into the drawer wrong you got written up. She would also just stand around watching staff instead of doing anything. You couldn't spend too long with a customer who needed help. But also had to spend time with every single customer whilst also maintaining the store and doing your job. I was always up the front of the store as that was my allocated area however the management team in the back would always blame things on me that involved the back of the store to try and cover their own backs. Also, you only have one person up the front of the store, whilst there are at least 4 team members in the back of the store gossiping and chatting, including the management team, however, if I spoke to someone longer than a min I would get in trouble. Was expected to know everything in a month but wasn't trained properly. I've worked for other companies where I have never had issues with time frames given, however with City beach you are expected to have everything done in half a day.  Also felt excluded from the team, never got to know anyone as I was only ever up the front of the store

So the idea of working at city beach seems all fine and dandy but the regional  management is really really terrible. We had two really great store managers who left because of how terrible the company was and the hired two more with no experience, they’re both amazing people but half of the senior casuals ended up having to train them properly because they didn’t do it right elsewhere.
The store is always a mess because of being over stocked.
our store would be full and we would still get weekly stock even though we didn’t have a back room, this is something we would always get customer complaints about too. We also weren’t allowed to eat in the staff room or even keep food in there with our lockers because it was classified an office which I understand but still like wtf. We did anyway though because we’re human.
They would also put casuals who had no idea what they were doing on to run the day.
Plus getting paid minimum wage fortnightly is the absolute WORST, especially since we either got over worked and got 2 days off for the entire fortnight or we would get 1 shift the entire fortnight, no inbetween. Completely unfair for people who have rent to pay and for people at school and uni

Work is stressful for those looking to provide quality customer service and team work. Laziness is not discouraged and individuals seem to work either too hard or too little. Christmas casuals tend to be temporary and a waste of resources during the busy holidays. Hiring standards needs to be better.
Often those that are putting in the most work behind the scenes are not recognised or appreciated, while many others are.
Management is usually too young, and capable managers are not well supported by higher-ups.
The hardest part is not going home stressed, frustrated, and exhausted.
The most enjoyable part is the relaxed and genuine friendships that form between coworkers.
Though, this job has taught me patience, and forced me to learn to work in a stressful and sometimes extremely dysfunctional environment.
**Management makes a massive difference. When an unpleasant individual is overseeing the bigger picture, it effects everyone on every level of work. So, the job fluctuates, but in general the experience has been character building, probably not for the right reasons.
It also depends on which store you are in. Different teams create different dynamics, and sometimes you might just get unlucky, or lucky. Such is life.

Top Job Titles	Average Salary
Buyer 6 salaries reported	$76,167 per year
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Retail sales associate 3 salaries reported	$27.77 per hour
Assistant store manager 1 salary reported	$57,500 per year
Store manager 1 salary reported	$78,250 per year

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