cleaner

steward

kitchen steward

regional manager

recruiting specialist

Challenger Services Group

I’ve been so anxious after being made redundant in my position. They promote a family friendly business that invests in training and welcoming in new employees.

 Firstly, there is no Human Resources Department. They got rid of that during COVID. It certainly shows through the cracks.

Secondly, I’ve been yelled and screamed at for genuine mistakes. Root of the cause? No communication between staff. No emails, no notes on post it notes - they legit expect you to mind read. No joke.

 Thirdly, if you aren’t perfect within the first week and know who’s who then you’re fired. Don’t know who is the key person for Administration in another state? Too bad - you should know already without being directly told.

 Do not work here unless you can mind read and be perfect after a 5min explanation. Run away.

I had a decent experience working as a Kitchen Steward at Challenger Services in Australia. The pay was quite good, around $30 an hour, which was a definite plus. The working hours were also reasonable at approximately 35 hours per week. However, there was a concerning issue: the lack of responsibility taken by senior staff members. It felt as if they routinely avoided work, often leaving the brunt of tasks to newcomers. Despite multiple complaints, the management didn't intervene, which was disappointing. This lack of action created a challenging environment for new employees who had to carry the workload of others. Overall, while the job had its benefits, improvements in management and fair distribution of work are needed.

I loved my time working with Challenger and was more than sad when I moved on. 

Senior managers had high expectations, so it filtered through to operations, lesser staff would get upset because they had to 'work' for their pay. The business ran as a professional outfit, expectations were high, and this is where the weak became unstuck and complained. If you did a good day's work, then no problem.

One of the best things for me was the entire management team and the support team, who was always friendly and excellent to deal with. 

The technology used was always up-to-date and innovative. The pay was good, or award rate, and always paid on time. 

What I disliked the most was - ??? 

If is your first job in Australia is 'safe' for a contract.
 Move out as soon as you can and don't let them make you feel stupid.

They have a very bad working culture, they just don't care about anything, safety included.
They  will let you down always, and then ask you to do more. They will expect you to know what they think or want, and of you tried to do an improvement they will call you stupid and fire you.

I loved working for Challenger and it was very sad when I got a new job, because I was worried that I won't have such a good manager anymore.

The culture is very relaxed and it feels like family. There are lots of opportunities to learn and new ideas are encouraged, not dismissed. 

My manager was very understanding, patient and an amazing leader!
I would recommend working here to anyone and I wouldn't hesitate to go back. 



Almost every work shift is not a repeat of yesterday. Sure, it may get boring because you do the same work every day or night, but with working with different kinds of personalities in one area, everyday always has its unique kind of fun and bloopers. There are some upsetting moments. However, I tend to let my frustrations out by having my hands do the work instead of my mouth.

Nice environment to work. Slow and easy paced works mostly for cleaners. Pay depends on how you  work here. Through company it is nice to work with. But through contractor it is very challenging job like their company name. I found challengers workers mostly in Westfield and Plazas, Sydney. Usually worker recommend other to work and they left job to work in another. So its quite funny management.

The Pay as a Senior Manager was Excellent. Top management is very wishy-wash, and the head chases the tail until no one knows what is happening. You will be used and spat out, and the culture is Toxicity on steroids. Everyone is the boss and each backbite one another. Pay is excellent but be ready to exit at any time. 

The dark site of this company that I have found is extremely less pay to their cleaner . I think  may be company pay the fair rate but the intermediated are responsible for paying less to their cleaner .

It was great working in those comapny. I learn alot of working experience in that title position. As a public area cleaner, I have done  the daily general cleaning duties and occasional carpet cleaning.
I have experience of cleaning halls, emptying trash and disinfecting toilet and lobby.

Top Job Titles	Average Salary
Cleaner 14 salaries reported	$29.26 per hour
Steward 2 salaries reported	$86,250 per year
Kitchen steward 7 salaries reported	$27.96 per hour
Regional manager 1 salary reported	$160,000 per year
Recruiting specialist 4 salaries reported	$75,000 per year

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