disability support worker

case manager

mental health technician

family medicine physician

team leader, advisory services

Centacare Catholic Family Services

If you don’t fit in here you’ll immediately be ganged up on, workers group up to report people for anything and everything or make up false claims just so they don’t have to work with you anymore or to simply score some overtime. They have no regard for your personal life and will expect you to live and breathe the job while then throwing you aside without a care in the world. The workers are toxic and nasty. The management is horrible and will take sides of more “popular” staff rather than remaining neutral and making choices that benefit the clients. I can’t name one positive thing about this company other than the beautiful clients. 

Working along side of clients could be very challenging, however in saying this absolutely rewarding. 

I learned appreciating my life and assisting those that were not so fortunate for what ever the circumstance in their lives at present I was there to support,  assist and most importantly to empower all persons from different walks of life. 

I believe upper management was not always  client focused.

Continuity for funding or lack of it,  is a large part of the role. 

Working alongside of clients to empower, support and assist.  

Empowering others to make informed decisions and positive choices in their lives.

Worked as a casual support worker. They had a great system of buddying you up with another experienced worker to allow you to get to know the clients and their needs.
Pretty full-on pace to keep up with as you travelled to different clients and locations daily .Keeping up with paperwork and transfer onto clients' computer records could have been allocated more time.
I enjoyed my time there. The staff were professional and caring.


would not recommend working here
no support or mentoring received
Upper management is rude, confrontational, and does not make it a pleasant place to work
No culture of support and mentoring or ongoing support for day to day  running of the centre.

favoritism occured amongst other staff.
elitest, rude and harrassing culture from uppoer manaagment.



What is the best part of working at the company?
Support +++ team work and respect 

What is the most stressful part about working at the company?
Client challenging behaviours 

What is the work environment and culture like at the company?
Ambience you can be rest assured of happy days

What is a typical day like for you at the company?
Client support and services pleasant

Top heavy in senior management means every little decision take way to long to be approved or implemented. Systems are antiquated and outdated and desperately need to be modernised. Staff are not empowered to make decisions with out 17 forms of approval first creating a culture of micromanagement and management by crisis. 

I was a Volunteer.

I helped with picking up Clients, a mix of elderly and Disabled.
We would have morning tea at the centre, and then quite often go out somewhere for lunch, and come back to the centre before taking the Clients home.

Due to a company restructure, I and other Volunteers are no longer required.

good communication
good staff management
good morals
great training opportunities
great staff morale
great flexible hours
great workload management
great support from management

Centacare Don’t care about any of the clients nor the staff 
Staff whom would an 8 1/2 hour shift only get paid for 8 hours and now they expect us to work a 12 hour shift and look after the clients if they have Covid 
It’s pathetic 

Was great working with clients and other workers. Felt unsupported and bullied by management. Unrealistic expectations on workers. Continual funding issues so no job security.

Top Job Titles	Average Salary
Disability support worker 44 salaries reported	$32.21 per hour
Case manager 71 salaries reported	$50.90 per hour
Mental health technician 17 salaries reported	$44.40 per hour
Family medicine physician 15 salaries reported	$51.00 per hour
Team leader, advisory services 8 salaries reported	$44.58 per hour

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