sales representative

retail sales associate

carpet installer

sales consultant

call center representative

Carpet Call

A typical day at work would usually consist of cleaning your store all day, fixing displays and serving upwards of 2, possibly 3 customers a day.

What I learnt was quite minimal and not too beneficial to me.

Management was truthfully an absolute joke. (Mainly upper management.) There are a handful of store managers that aren't interested in helping any of their "ruggies" and upper management is nothing but useless and corrupt. Only putting their interests and their pockets first. (Unfortunately the good managers in head office were almost all replaced when they tried to implement changes to this broken system.)

Workplace culture is quite dull (depending on your store) and can add onto being a big drag to your day.

The hardest part of the job would definitely be opening up your emails to see your states manager almost abusing staff due to performance and consistently threatening termination, etc.

The most enjoyable part would be serving customers, getting your store to a nice, clean standard and also building a relationship up with your fellow staff members either in store or over email.

I would personally not recommend working at Carpet Call as the company is extremely outdated in not only their store presentations but throughout their entire management structure as well. You will be spending most of your time correcting previous staff mistakes and being held accountable for things out of your control.

- State managers expect you to drive from Gold Coast throughout to Brisbane on a daily basis if you can't make enough money weekly in your closest store suburb. You lose fuel money.
- 6 days per week no work/life balance.
- No encouragement from the managers or any personal/work support.
- Apparently not being able to understand what the customer meant, even if they were clearly not trying to say things clearly and expects you to understand is a disrespect and a blame finger on you for the store's reputation.
- Don't even bother applying if your a Uni student/high school student.
- Managers always have high temper especially in the rug department because apparently every store should make $4,000+ per week.
- Weekly payment ain't even worth 6 days of work in any other 9-5 jobs.
- Sales is a good skill to learn but who will buy $1000 worth of rugs?

Overall, better to apply somewhere else.

The training is good. You'll certainly learn to measure and price flooring products and the company provides all the materials needed. Lower level staff and some store managers are nice and just want to get along with each other.

But upper management then set unrealistic G.P goals to make commission based on the typical leads provided. You are then criticised for not making your target. If you're not at one of the 3 top performing stores then forget it

Upper Manager are a bullies promoted far above their ability who actively set obstacles in your way and then criticise when you fail. Management will often do this publicly and loudly in front of other staff and customers. They will treat other staff with contempt and have little idea on what a manager is supposed to be.

With Carpet Call i was a Floating Floor Installer, great job. people from Carpet Call was friendly and very helpful. I learnt things from reading plans for installing floor boarding, to being able to prep and lay my own boards, i learnt to be able to quote jobs, and measure, it also taught me to fix concrete or wooden sub floor levels (concrete subfloor leveling compound), and i learnt a big key in life which is Communication. I learnt how to use multiple tools from hammers to powered tools such as the drop saw and table saw, concrete grinder. flooring taught me confidence and not to be afraid to talk to the customer as you want your customer to be happy with He/her flooring.

I previously worked at this store as an Installer. I found the management had not much idea about the Carpet and Vinyl sides of things. They have a Salemans running the show for them and i found he has no experience about the Installation side of things. From what I can see is that the installs from this shop is of poor quality and cutting corners when ever possible because the salesman is pressuring layers to do it his way or no way.Bullying in the work place is not on and should be heald accountable for his actions.

Verbal and physical abuse from management. General manager and senior management using drugs in the office.  Extortionary tactics used on customers to sign the deal. Carpet call only care about the money. 
Staff taught to outright lie to customers just to get the sale. Fake sales closes with sales management. Carpet call should be investigated by the cops. Its that crooked.

I enjoyed my time with carpet call and I think I achieved so much in a very short time I made lots of sales and reached every target that was set and I won a lot of awards and this job was good because it made me to understand that I was a good salesman and started my own business after working with this company.

Salesman never measure correctly always making mistakes costing me days of work. 18 years given to the company always giving my best, but when another layer I work with gets fired at a job I was never at they also fire me, evan after I speak to them to explain I had nothing to do with it, they still dont care.

Use of my own vehicle caused damage to the upholstery and boot.  Promised a petrol compensation on km's traveled but was only paid on a "sale" visit and not on a "quote" or check-measure for other salesmen.  No purchase contract meant no compensation for km's and maintenance.  My vehicle was always full of carpet samples and had very little space for my kids as well.

What is the best part of working at the company?
I was working as  Timber  flooring. 
Management super. 

What is the most stressful part about working at the company?
No stress. Easy to work with their customers too

What is the work environment and culture like at the company?
Multicultural
Very nice environment to work

What is a typical day like for you at the company?
Everyday was all perfect
365 day 7 daysaweek very happy

Top Job Titles	Average Salary
Sales representative 4 salaries reported	$75,750 per year
Retail sales associate 4 salaries reported	$67,500 per year
Carpet installer 3 salaries reported	$80,833 per year
Sales consultant 1 salary reported	$77,500 per year
Call center representative 1 salary reported	$44,600 per year

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