call center representative

customer service representative

sales and marketing manager

customer specialist

senior sales consultant

Carbon Savers

From day one to your last day you will understand that everything about the company is a whole pitch. They try to sell you that they are the best company in the world. Telling you about how important the culture is, the good money that you make (THE $500 SATURDAYS) , the free drinks , venues etc.. and you will feel so special when you get the job because they will tell you that out of 60 candidates you are going to be the lucky one. 
The only thing lucky about working in this company ..are the people you meet and the fun you have with all the team.
But the managers are just pretending everything. Because what really matters for them are the numbers, the sales..the money. They can fire you on the spot and let you go without even saying it to your face. And not even letting your team know.. 
They will say that communication is the key to everything , if you have a problem just tell them so they can help you.. but if you do they will always pretend that everything is fine.. they want to stay unbelievably positive in a toxic way. Not being real with the people they work with. Seeing people come and go. Not being able to talk about work after 6 ..so if you do want to get out some frustration after 6 hours door knocking, you can't,  so you just have to pretend it's all okay. 
I would recommend carbon savers only if you want to make some good friends,  but if you are "the lucky one" to get the position,  don't trust the managers because they don't care. 
And the fact that they right down that you are going to earn from $70,000 to $90,000 is completely a lie, keep in mind that it is a DOOR KNOCKING JOB and they don't care about the environment like they say. 



I should say that the people I met at Carbon Savers were nice, but my short period at the company left me with negative feelings. They market themselves as a 'sustainability initiative' funded by the Victorian Energy Upgrade Programme, offering free home upgrades like heat-saving vents. But, it felt like making money was their top priority, and the environment was not at all. 

During my one-day adventure there, our goal was to target 'nice' or 'big' houses to boost our commission, and the sales pitch we had to use felt pushy and uncomfortable. After knocking on doors for hours, we only managed to convince one customer. I felt increasingly anxious and couldn't justify invading people's homes like that.

By 4 pm, I'd had enough and left (I'd been working from 10 am), but they refused to pay me for those six hours because I didn't complete the whole day. What's more frustrating, though, is the ploy that they are helping climate action. 

As a sustainability student, I believe profiting from the environment is just wrong. Carbon Savers had a really high turnover rate – seven people started when I did, and I even know another guy who left after one day. It's clear I'm not the only one who felt this way. 

Companies like Carbon Savers actually hurt climate action. Using the environment to make money leaves a bad taste, and the fact that they only impact a small number of homes makes you question their real impact, if they have any at all. My experience there left me very doubtful to their commitment to the environment and the effectiveness of their approach. Do not work here. 


In my role with Carbon Savers I dealt with all kinds of customers and found solutions for their home which helped tackle the climate crisis. I found the pay to be motivating with commissions on top of my hourly wage, this actually helped to fund my travel around Australia. The Managers were all pretty flexible with my taking time off for this, (so long as I gave a bit of notice). It allowed me to use Melbourne as a base and see all over Aus. I really enjoyed the team environment and made lots of friends in my time there. If you've come over as a backpacker, especially a solo traveller, then this type of environment is so important and I found these connections became my family over the other side of the world. The company often put on events and incentives to make the days extra enjoyable. Can't thank Carbon Savers enough for making my time in Australia so much fun, I would highly recommend working here. Even if you don't have sales experience their training will allow you to really make the most of the opportunities and develop. 

This is without a doubt the best job I have ever had, I was lucky enough to work for this company for 7,5 years. 

Learned heaps of new skillsets, made friends for a lifetime and earned some really good money. I would highly recommend this company to everyone. 

Apart from the good pay that you receive, Carbon Savers puts in a lot of effort to make it a great work place. Daily incentives, Awards nights, Conferences, Pub nights it's all happening. The best thing for myself was that it didn't really feel like a job as you are working with your best mates on a daily base.

When I started in this business I had no customer service experience at all but thanks to the high quality training that gets provided on a daily base it is really easy to progress further in this business no matter what your previous work experience is. Thanks to Carbon Savers and the opportunities they gave me, I'm now ready to take on any role!!

This is the place to be!!

What is the best part of working at the company?
You get to meet lovely people on field and staff is amazing. And you have a plenty of opportunities to grow. I’ve seen people being promoted in their second week. And the experience you get is unmatched.

What is the most stressful part about working at the company?
It all comes down to numbers. You have to get your sales and sometimes you’re unlucky with the people you get and there’s nothing you can do about it.

What is the work environment and culture like at the company?
Wonderful. Everyone is roughly around the same age and very wholesome. It feels like friends meeting everyday and getting some money

What is a typical day like for you at the company?
You meet in the office at 10 and do training. Everyone is hyped and you drive to the suburbs at 11. at 12 you start knocking doors until 6 and then you get home. While getting home we drink beers and listen to crazy music. Teamleader gives a recap and the day is over.

Strangest workplace I’ve ever seen.
Every morning begins with loud techno music blasting, then some “training” which mainly consists of yelling, chanting, banging on the walls before role playing your pitch for the day. That is the extent of the training you receive. I was shown how to use the app on a loud, sweaty, stinky bus by some teenagers, who I could barely hear over the heavy metal music blaring out the speaker.
Another strange element was their way of motivating people. To boost sales staff will often wager who buys drinks later at the pub, so I was constantly offered beers if I carried out a successful sale. I don’t even drink.
The role itself is easy, you are simply handing out and installing a free product. Not much skill required just confidence.
If you love beer, loud noise, terrible music and walking hours every day, this is the job for you!!

The overall experience and the time I spent working for Carbon Savers was amazing. I worked for the company for a whole year, met friends for life, stepped out of my comfort zone, progressed within the company and always felt appreciated and supported. My friends and I arrived in Melbourne and got invited for a interview straight away which was great. The managers made sure that they find a individual targets for everyone and always helped to reach these goals. You felt empowered and motivated to come to work. Carbon Savers was the job with the best culture I have ever experienced, there were different challenges, events or activities planned. The Team you worked with every single day felt like a family. Overall I would definitely recommend working with Carbon Savers if you want to improve on social skills, progression, connect with people from all over the world and have a great time! 

The vacancy looked appealing to me: easy to make a lot of money, free beers, free food, etc. During the interview it became clear that it is a door to door sales job, something that I could not conclude from the vacancy. Although the environment is really important to me, all they seem to care about is the number of sales. I understand that it’s important to get motivated by people in order to maximise the number of sales. However, this was done in a really stressful way that triggered anxiety. The money that you make isn’t worth the time and effort that it took from me (your entire day is gone) and it wasn’t worth the stress and anxiety. The money that I made was below the minimum wage. Constantly having to compare yourself to others is really toxic and this shouldn’t happen at any company in my opinion. 

In my time working with Carbon Savers, I had the best experience. I grew so much as a person and became so much more confident. I have always worked in sales in some kind of way, but mainly retail, never call centre. It was daunting stepping into a new environment, but I was made to feel so welcomed by the team and managers. Throughout the whole process from interview, induction, to my first day on the phones I had help whenever I needed it and had really specific training to help upskill me. In my time here I made lots of friends and had a lot of fun both in the office setting and outside of it with the team. Couldn't recommend working here highly enough, they really will bend over backwards to help you to be a success and make you feel like a part of the team! 

I’ll be honest, it was actually a genuinely fun place to be and I got along with everyone. Here’s where it gets annoying. This job advertisement is definitely false - you do not make even close to $70,000 per year because not only is the base wage very small, but you’d have to rack up at least 12 accounts in one day for that to add up, which you’d only really get if you’re incredibly experienced in doorknocking sales, let’s be honest. Even in the interview and induction, there was a fair bit of misleading information regarding the aforementioned. Truth be told, it’s a genuinely fun environment, but you don’t even make a living wage unless you make 10+ sales a day.

It’s fine for people who are starting out in Australia, but I’m disappointed that they didn’t give what they promised.

Overall, 4/10.

Top Job Titles	Average Salary
Call center representative 6 salaries reported	$30.00 per hour
Customer service representative 1 salary reported	$67,500 per year
Sales and marketing manager 6 salaries reported	$79,500 per year
Customer specialist 4 salaries reported	$33.00 per hour
Senior sales consultant 3 salaries reported	$115,351 per year

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