registered nurse

case worker

administrative officer

youth worker

home care worker

CHURCHES OF CHRIST

I learned a great deal about ACFI and preparing for auditing in this position. I met with resident  families for annual meetings [or six monthly when necessary] to discuss future careplans for their relative and strategies they felt could be changed or might be beneficial. This allowed highly individualised care for each resident. Personal likes and dislikes were documented and followed through with daily cares.

I  also gained experience in allocating workloads according to skills mix. Became very proficient at care planning in aged care and educating ENs and AINs. I enjoyed this role.

The most difficult part of this position would be the demanding workload expected of each RN,  given there were often over 100 residents with one Registered Nurse to oversee and manage all junior staff decisions, take phone inquiries, update care plans assess and address unexpected incidents [ie. falls, injuries, resident behavioural issues, illness, hospital transfers etc,]  end of life care management, family support and all medication administration, restocking, and re ordering. Often there were phone calls from sister facilities who were being managed by an Enrolled nurse, This meant they required the guidance and authority of an RN to make clinical decisions, without seeing the resident although we had copies of notes and medication charts as a reference. Overall the RN had a great deal of responsibility to maintain a high standard of care and safety for the residents. 


Occasionally there was resentment from junior staff regarding authority. For example I recall one occasion when a resident had fallen and once I had done an assessment I asked the two AINS to please use the hoist and put her back to bed, at the same time an emergency bell went off requiring my immediate attention. As it turned out both AINs had not yet been trained to use the hoist, we were on night shift therefore had a skeleton staff. I asked each of them to change places with a more experienced staff member, one from each of two other sections, making it possible to get the resident hoisted from the floor safely. These particular AINs were not happy at all to be changing sections mid shift and made that clear to me. I had no time to explain my decision about it right then, and advised them we could discuss details later. I then went to attend the emergency,  It took some conflict resolution skills on this occasion to diffuse the situation as I was accused of preferring one staff member over another which wasn't my reasoning at all. This position taught me to diplomatically explain why decisions were made, and that it was rarely [if ever] based on a personal issue [except on the rare occasion when two staff members clashed and leaving them to work together was non therapeutic for them or the residents]. On these occasions, when junior staff felt unfair decisions were being made by the RN [or any senior staff member] and the discussion left them without satisfaction, I explained they might consider working towards a position with more authority in the workplace.  I  suggested it would be my pleasure to support them with any further education they felt inclined to undertake. Until then certain decisions were my legal responsibility and that was not my choice, but the law. 
These incidents were few and far between, for the most part staff were great and supportive.

The most enjoyable part of this job was the staff rapport I had in general and also with the residents and their families. I found this to be very satisfying.. So much support and genuine friendship developed over time. We laughed a lot, and genuinely cared for the residents well being. This was evident as we worked well together in collaboration with each other, other health care professionals. the residents themselves and family members. I consider myself blessed to have worked with such a committed group of staff. The positive aspects of this job far outweighed the occasional difficult attitude from staff who basically didn't enjoy the work, or taking direction. Knowing we took the best possible care of residents is satisfying.

Management were always supportive of all decisions I made and never waivered, Particularly the DONAC who consistently made it clear I was supported by her and could work towards moving up into a more senior administrative role should I wish to take on more hours and change my roster.

When I first started working here I loved it. I enjoyed learning new things and got ok hours. 
As time went on the environment became very toxic. The manager would listen to other people's opinions and then assume they knew my abilities. 
They kept hiring new people over giving the current employees livable working hours. I had to work every weekend just to get less than 30 hrs a fn. It left no time to enjoy family activities with my kids as I couldn't afford not to work as a casual. The constant comments and jabs from much older (not necessarily more mature) ladies was unacceptable. I was made to feel like I wasn't good enough for the job. Yet many people there cut corners with the dish washing, often not even bothering to use the dishwasher to sanitize just to finish faster and seem to get away with it. The gossip is ripe with people over 40 often belittling those they think are inferior. I wouldn't be eating off the cutlery at that place when certain people are working especially with covid around. Rinsing with water is NOT sanitizing. 
I can't wait to start the new chapter of my working life and actually have a chance to progress instead of being unappreciated and constantly talked about.

As a Commumity Aged Carer, I can cover alot of fields in a working day. I can be a window to independence, an extra pair of ears in Medical appointment,someones eyes, a hand to hold...for emotional support or mobility support. I am the person that hears the life stories, the regrets and the accomplishments. I am the one who assists them to upkeep the pride in appearance and home keeping. I assist in all daily living activities and i allow family to have peace of mind that their loved one is being cared for. I am the Chief cook and bottle washer. I have learned the importance of staying active,and co-ordinate a strength and balance class every week for my clients to partake in. During my career in Aged Care, i have learnt what it takes to be patient. I have been witness to unconditional love and true care,between my clients who have had long marriages/relationships.I have learnt that team work isnt always just when you are working side by side with a co-worker. I have learnt to care with out taking on board anothers struggles and hardships. I have learnt the difference between sympathy and empathy. I am most proud of  knowing that i and people in this field are allowing the elderly to stay independant and, on occasio,n allow them to be in the homes they raised a family in.

First two years were very results focused and enjoyable, majority of staff were engaged and the culture was positive and professional. We all knew where we were going and what was required to achieve objectives. My third year the culture took a hit with some senior executives leaving and the big picture mission became blurred between by internal politics and poor leadership. The fourth year the culture detiorated further as the new executives struggled to communicate objectives in a manner staff could understand. When I left there was a very unstable environment driven by political manuevering.  

As an environmental service worker, I worked in several areas, such as cleaning, serving food and laundry. It was often a fast paced environment that required a lot of learning, with little training. There were a few shifts that I was not trained for, and did not receive training for after making it aware to management. I was expected to give up my work/life balance and was often looked down upon for not being able to so yes to every offered shift. There were many times I was woken up at 5am asking if I could do a morning shift and I was once told that I would have to do a double shift if another worker couldn't show up. The workplace culture was usually positive, however there was a sometimes lot of gossiping, with the managers also getting involved. 

Although the job could be stressful and I felt a lot of pressure on myself, I really enjoyed seeing the residents each day and making sure that their needs were being met. 

Lovely staff, caring for each other and the residents. Providing excellent clinical quality care. As well as lifestyle and cultural preferences. 

Learned hard work is good and caring about vulnerable people is important. To help maintain their health and independence. And age with dignity and respect.

Supportive, flexible, humane. And going above and beyond to understand personal problems of staff and support them in times of need.

Tight knit family of colleagues who associate both in and off the job to create a strong community bond.

Watching people you love make the transition through pain and suffering to death.

Fellowship of the strong life long friendships and mateship. I have forged with all the people I meet there. Both resident and staff.

Bringing the Light of Christ into the community.

I was offered a job during the interview and was initially very excited to work for Churches of Christ. However, I found the camaraderie portrayed during my interview to be short-lived and often witnessed a tense and overall unwelcome environment created by management. This did not go unnoticed by other support workers and clients alike, who often commented that they felt management was unapproachable. It is so unfortunate as it could be a very successful service with the right management, however the staff turnover is constant (causing disruption, inconsistent service delivery, frustration and confusion to clients and increased workload to other support workers and case managers), the pay is dismal, training often inadequate and on-site support largely non-existent. Aged Care can be a wonderful, fulfilling industry to work in, however more care must be given when engaging management.

Poorly run by management who bully and intimidate their staff to meet unreasonable deadlines or do tasks out side of their role. Always understaffed and staff feel constantly pressured to take on double shifts daily or even have their job threatened if they do not accept a shift. Toxic work environment as staff, clients and their families are very aware and upset of the continues deterioration of the values, spirit and support of the company. Staff that have English as their second language are often degraded and spoken to poorly by management. So much gossiping from both management and staff towards other staff. Staff leaving by the handfuls as no one feels respected. If you are looking for a positive, supportive, friendly environment to work avoid this company at all costs!

I would not recommend working here due to their bullying culture. 
The staff fight amongst themselves they pick on new starter employees. 
Staff gossip amongst themselves and leave you out whilst in a team. 
Staff verbally attack one another. 
Staff do not help one another when needed. 
Staff are rude to each other. 
The behaviour culture is like being in a school.
An employee has been bullied for over 8 months which is not acceptable the staff should be ashamed that they have treated the PCW in this way. 
It is a beautiful facility with amazing clients but the work culture is shocking and not nice. 
Staff are anti one another and this does not make for a great environment working or for the client. 


Organisational culture, although intangible, really does have a meaningful effect on employees. I have been with Churches of Christ in Queensland now for almost 2 years and have enjoyed my time here immensely. From career development opportunities to flexible work arrangements, this place really has been an enjoyable place to work. Everyone is really friendly and approachable. People are also recognised for their individual and team contributions and rewarded.

I also enjoy working for a large, world-class community services organisation located in the suburbs, close to home and away from the busy CBD.

Top Job Titles	Average Salary
Registered nurse 15 salaries reported	$54.39 per hour
Case worker 14 salaries reported	$43.10 per hour
Administrative officer 13 salaries reported	$30.07 per hour
Youth worker 17 salaries reported	$38.89 per hour
Home care worker 17 salaries reported	$36.34 per hour

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