marshal

taxi driver

public relations officer

manager

business relationship specialist

Black & White Taxi

Because of the early start and length of shift , most socialising is at shift change over time. Comparing overall shifts and general discourse regarding traffic and varying driving and customer issues. Time to  reflect on experience and gain  knowledge from each other. Most drivers are familiar with each other and share phone details to help with issues that may occur during a shift. Management are relaxed and helpful and it is an environment that isn't difficult to enjoy. The most difficult part of any day as it stands now, is the lack of work. There are long periods of down time and waiting which affects takings. Sitting around and waiting is against my work ethic, but the abundance of taxi drivers and reduction of work has given me no option. The connection with the customers and the feeling of their satisfaction at completion of their journey makes those parts of my day most enjoyable. Negotiating traffic competently and safely as well as delivering my passengers in the most direct and financially efficient manner.

I worked for the company for nine years. I started as a Call Service Operator taking calls then to a Radio Operator and my final role was a Shift Supervisor.  As a Shift Supervisor my  role involved assisting the drivers, and  managing the general running of the Call Centre. Talking to customers was always very satisfying for me, I most of the time shared  a laugh with them especially their senior customers. It was a very rewarding role I had for many years. Due to changes over the years in the Cab industry, you were often challenged in a positive and rewarding way.

Due to my length of time with the company, the Management team changed through out the years . The chief Manager at present is a motivated manager with constant goals,  he is also a very supportive Manager and great motivator to work for and with.

I enjoyed many years working with Black and White and grateful for the rewarding  role  I was appointed to as a Shift Supervisor.

I started work in back and white while I was studying at the university  
I started one day a week ,the work was fun for one year 
the job was a chance to get to know people and know more about the area 
as I was working with black and white Toowoomba they use to manage the work and I was happy dealing with the company 
the hardest part of the job when I was taking drunk people and we are on the middle of the road asking me to stop they want to vomit and I can not stop so they do it in the cab 
the most enjoyable part is when I get a long distance job to the airport or Brisbane where I get good money for that 
also when I use to drive the maxi it was a lot of fun spicily on Friday and Saturday nights as I use to work at night most of the time I use to get big tips from the customers .

What is the best part of working at the company?
Working with members of the public of all abilities in being transported between two points.

What is the most stressful part about working at the company?
Demands of being at the pick up at the requested time or soon after taking the job, but being caught in unexpected traffic hold-ups, or errors in GPS route finding.

What is the work environment and culture like at the company?
Friendly environment with co-workers.

What is a typical day like for you at the company?
12 hours shift mainly night. Hours of sitting around waiting for a job.  Then balance between doing many local jobs with little travel time or search for longer higher paying jobs.

So I did this for 1 year. It wasn't the best job but it put money in my pocket. For 12 hours a day I would spend about 4 to 5 Hours waiting for a fare and even then sometimes the fare could be a really short one so let's put it this way I'm at a rank and been waiting 2 hours for 1 fare, the fare itself is like $8.....$8 I could make more then that in that 2 hours of waiting. But at the same time there were also long fares that got me court up in traffic. The longest fare I did was up to Bundaberg, I spent 4 hours driving up and then 4 hours driving back but made $820 and that was for only going up. Did I make anything else on the way back? nope. Also with it being a Taxi Driver you're on a commission pay and I only get half of what I made on the meter.

A very interesting industry. The last few years have seen a big change in the way taxis work and to watch the management team @ B&W take it on has been a pleasure.

There is no doubt they have some challenges ahead but the COO is an amazing man  who is just the person to lead the tea I industry where it needs to be.  He works hours that have to be seen to be believed.  My only regret is I’m not able to still be there as part of the team.

A fantastic place to work and to watch them change the way things work has been great.  I still stay in touch with many of the team.

if you don't mind long hours, the occasional difficult customer, and don't need the money, it can be a fun hobby. but if you want to make a living, be prepared live in your car. it was hard to make money before all this covid nonsense, now, it's just ridiculous. Meanwhile, all B&W care about, is getting more cars on the road, so they make more money for themselves. more cars on the road = less jobs to go around.

As with anywhere, there are people that are not suited to your personality, but Black and White Cabs takes it to a whole new low, if a driver doesn't like you they will start vicious rumours about you and anyone else they don't like, this has caused a lot of dramas for different drivers. 

If you keep to yourself and don't associate with any other driver, it is not a bad place to work, I love the job but hate the people I work with.

I would not recommend anyone take up cab driving as a career as the pay is not guaranteed.

A civil war was fought in America to end slavery but slave trade mentality is still inherent in the human psyche ... for example if an industry can find a way to opress people for their own advantage certain industries will do it. The taxi industry is one ... Uber eats and Airtasker are others. Day shift working off a cab rank is about $8 an hour

one of the worst of the worst company to work with if you are greedy and person with no person morals you are part of black and white if you are one of those people who dont care about anyone else and only look after themselves then ur a apart of b and w cabs if no one gives you job and you have no skills basically if anyone gets rejected for every single job in this planent then you can find them working in black and white

Top Job Titles	Average Salary
Marshal 4 salaries reported	$40.00 per hour
Taxi driver 3 salaries reported	$67,500 per year
Public relations officer 1 salary reported	$55,000 per year
Manager 1 salary reported	$75,000 per year
Business relationship specialist 1 salary reported	$62,500 per year

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