restaurant manager

team member

store manager

front of house staff

cook

BURRITO BAR

Absolutely horrible job I have ever worked at! Was not paid when we were told we were going to be paid, your shifts were cut if you called in sick, if you were sick and you needed to be at work, you HAD to go otherwise they’d just fire you. Burrito bar in Coomera is disgusting, management still and probably is still appauling. Close time is 9pm, whatever else is not done at 9pm, such as dishes, or sweeping the floor, or mopping the floor, or doing general check overs before you leave was not allowed, once it hit 9pm you had to sign off & leave. Whatever was not completed had to be completed by whoever was opening. Usually a lot was not done after busy nights so morning shift would have to be in earlier than they’re start time to clean up properly because managers just didn’t wanna pay us for it. DO NOT work here for the life of you. It’s horrible.  

Working at the particular one I worked at, there was no food safety as in no one wore gloves while making food. The managers expect you to know everything after you get trained and expect you to remember how to do them after getting trained. You cannot mess up or they will stop giving you hours and expect you to just remember everything and then yell at you for messing up. It was a very stressful experience.  I applied for Front of House (Sales) and was offered Back of House (Food prep) because they desperately needed BoH people. Even tho my experience was mainly sales. But I accepted because I desperately needed a job. They also cut your shifts the day before if it is not busy. Pretty bad experience overall. 

The actual restaurant idea that is burrito bar is amazing. The execution is varying. Because stores are franchised you can be caught up with someone who has no management experience and has very little idea with what they are doing (Like me) or you could get someone more experienced. The head office staff do come out to the stores however they are not very helpful. In my experience staff moral was very low and the rostering system was so poor you wouldn't know when your next shift was going to be (as a casual)

- the manager would send roosters through text and on a Sunday for the week. (so if your working Monday you find out Sunday)

- Not giving the correct breaks (then would cut hours so you don't receive a break)

- same station (they never allowed me to change or teach me new areas.)

- no/ lack of training 

- misleading saying shift meal on indeed then a few weeks later into work saying 25% DISCOUNT ONLY. 

-No one was required to do their modules 

-bias by hiring many of their friends and family

In my time at Burrito Bar i found it to be a good work place for a first job. Even though the work place was nice there were issues with the management for example: cutting corners, no email contact (text messages used instead), I had to ask for my own shifts, under-payed for my age. I enjoyed working there but I'm looking for something a bit more professional.

Shifts were sent the Sunday before. Front-of-house members were rostered alone for hours, unable to take proper breaks with no one to cover, and yet still not paid for half an hour/an hour each shift. Extra time spent cleaning up after closing wasn't paid for. Very understaffed, so that even a quiet store could make it very difficult to handle. Unhygienic and poor training.

The Burrito Bar is a very busy restaurant, but the chores are very well shared between all the employees. Everyone has to do a little bit of everything, so that helped me to learn a lot f different things. The team that works there is very helpful and prepared. The manager is very approachable, efficient and understanding.

Burrito bar is a very fun place to work, majority of the staff is very friendly and everyone helps eachother out. Burrito bar has a lot of different roles you can try to do, you can be at the register, learn ice cream, make drinks, be a runner or work in the back cooking all the food. 

The job environment, was not that collaborative, and atmosphere you could not be authentic self, It was however an opportunity with working the team members of a different culture. The Team members were kind and help a lot in my struggles.

Working at burrito bar is good for a bout a month then managers become rude and bad mouth you and other team members at work, very unprofessional and uncomfortable. 

Top Job Titles	Average Salary
Restaurant manager 1 salary reported	$70,000 per year
Team member 1 salary reported	$31.54 per hour
Store manager 1 salary reported	$65,000 per year
Front of house staff 1 salary reported	$58,716 per year
Cook 1 salary reported	$77,000 per year

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