correctional officer

Apple Marketing Group

i believe that anyone can do better than applying for this job. this place is hiring every month, so this is why you will always meet new people and friends, because the smart ones would have left this rubbish job. 

my typical day consists of:
.coming in early to clean my area/computer/headphones for the day
.supervisors will talk about what charity we're promoting and how we're going to harass people with for the week/month by making them donate even if they're broke as f
.you will be calling people non stop, you will talk non stop even if your face falls off, you will get hung up on, you will have to try and push people to donate, you will hardly catch your breath unless its break time. the supervisors will walk around and camp out behind your seat if your not reaching target and you will get called up and dismissed if you dont reach target most times. 

what i learned:
. never to apply for a fundraising role ever again, you will not be appreciated unless you make sales or reach targets

management: 
.Manger, admin staffs and work colleges are cool, but some *supervisors* needs to get off her high horse. 

co-workers: 
.you will always meet plenty of new co workers because people are leaving every week, because they dont like working for this company, which is why apple marketing group is always hiring.

hardest part of the job: 
. trying to meet unrealistic targets, and repeating the same thing over and over like a robot to make poor people donate

most enjoyable part of the job: 
. LMAO NOTHING IS ENJOYABLE

There were a lot of concerning business practices. When times got tough, they suddenly told staff that if they didn't meet the unreasonable KPI before lunch that they would be sent home for the rest of the day. Expect floor managers to be listening in on your calls, standing behind you for extended periods of time while you work. No room for empathy or kindness - if someone tells you that their partner has just died, you need to push them and try again. Great staff culture from the workers who had stuck it out for years, but insane turnover in new hires.

Cut throat business. Will change employment conditions ad hoc without regard for employee rights. Will be polite and then terminate employees for no legitimate reason. The manager/team leader will stab you in back when you least expect it. Treacherous management. Ok, for short term employment or in-between jobs. Caution advised when working here. Very insecure job with poor employment conditions.

Very Repetitive ringing over 100 calls a day. team mates help make it enjoyable.

Management not helpful with complaints from customers

The most enjoyable part of the job was talking with the clients and when they would buy the raffle tickets outright without any issues and they knew when each draw was taking place and waiting for the phone call to purchase the tickets and pay over the phone.

Too much push on you to perform calls : example - whereby the person on the other end of the phone was too old to go door knocking and yet the supervisor told you off about not pushing it harder.  This company is only interested in bum on seat and you see people come and go consistently.   High turnover in staff.  Maybe the company should look at taking a different approach to it's workers. j

5 hour shifts minus the 15 minutes you get for break.  
The hardest part is getting to the sales targets and having management over your shoulder until you make a sale and being made to feel like its your fault when you're calling people who have been called a million times by every charity under the sun.

Challenging role at times, with a reasonable workplace culture for certain personality types. Does not allow for people who can think outside the box, to achieve their own goals.

There is not a lot of advancement opportunities and the management style is much to be desired.

I didn't have a good experience at all.  The management and Team leaders were demeaning and would belittle staff.  Call Centre Manager has been seen to yell in the face of staff members and reduce them to tears.  The only people that stay are people that will not stand up for themselves.  

Would never suggest anyone go there to work.

Started at 3pm we would be on the phones for four hours and forty five minutes a day with a 15 min break. Learned some new sales techniques from there coaching. Co workers were all very friendly individuals. The Hardest part of the job was dealing with extremely rude individuals.

I started at Apples Marketing not having worked as a call centre operator before. It was a nice place to work, a very friendly environment. The travel time to work and home ended up being as long as the shift I was working. I had to resign as a 5 hour shift became a 10 hour day.

Working at Apple Marketing Group: Company Overview and Reviews

Apple Marketing Group

Apple Marketing Group Ratings

Popular jobs at Apple Marketing Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected