hotel manager

community nurse

support worker

registered nurse

planner

ACH Group

The corporate culture is not healthy. People are gossiping and there is a lot of negative talk at the Head Office. While their corporate values promote individuality and uniqueness, they enforce adherence to 'conformance' of the status quo. They do not  care about individual experiences, opinions or suggestions, but only ever expect employees to walk and talk the latest corporate line. 

They admit to recruiting into the casual pool and say that you can then apply for positions as they are advertised internally. However, they will keep people in the casual pool for years, especially if they can move you from site to site as it is not easy to get someone who is able to adapt to changed work set-up. They would rather recruit someone from outside and appoint that person to a fixed job while moving the poor casual person form site to site, having to deal with all the uncertainty of starting fresh every few weeks or just "holding the fort" while someone is on leave or away for training. I was in the causal pool for almost two years and applied for 4 positions internally in other areas of the business. Each time a person from outside was appointed and I was kept in the temp role until they moved me again to another 'casual role'. I finally left when I met someone who had been in the 'casual role' for more than three years.

A typical day at work:
Developing a project plan for a peer learning network with an aged care provider
Literature review and online search of peer learning networks
Developing a customer consultancy model using co design approaches
Monthly reporting
Consulting with internal and external stakeholders
What I learned:
Co design and consumer consultation techniques associated with change management strategies
Working with a management team and learning about corporate branding
Management:
A not for profit agency where I was employed in a corporate office. There existed an extensive hierarchy. The management team I was working with were highly innovative and creative striving for new approaches to aged care services
Co workers
Genuinely hardworking and committed co workers. Strong concern for customers and team.
The hardest part of my job:
Being patient with lengthy processes due to the workplace being very big and having a range of procedures.
The most enjoyable part of my job:
Working with great people, making difference and developing a project plan for an exciting project.

A typical day at work would be to first have a chat with the Stay at Home team. Then get stuck into sending surveys to customers, updating contractor details or requesting details, data entry of Stay at Home requests for assistance. Answering the phone.
I learned how appreciative customers were of the Stay at Home program.
Management were easy to talk to and approachable.
My co-workers were extremely hard working, they worked together well and also had a sense of humour.
The hardest part of the job was trying to get hold of the supervisors, as they were out to see customers during the day.
The most enjoyable part of the job was the team I worked with, the confidence they had in me in doing my job and speaking with customers and contractors.

Poor company to work for. 
Not recommend for any new person coming in culture is not what it used to be since change of  CEO and management throughout every department. Reception area in particular used to be a whole lot more professional for corporate visitors and elderly coming in with there families no longer has that image of professionalism and comfort in assististing external customers with billing queries or support services
 ACH no longer pride themselves or see this as importance. I would rate ACH 1 star overall. 

Nice homely facility but a needed rebuild has been talked about since I started in 2011.... Aged care always run off your feet no matter where u work..... never enough staff, work load is to much.... A carer should be a carer not be in the kitchen and cleaning and doing medications... too much  responsibility put on the senior staff members and communication is always a issue.  Love my residents and I do love my job. 
Only pay up to level 4 not 7..... that is ACH policy..... we should be paid at the level we are as senior care workers have alot more responsibility...... 
Never get any acknowledgment or recognition from management....

I was busy, had a lot of on site training, my team leaders were nice and easy to talk to, I felt very comfortable with them, some clients could be difficult, but over all I enjoyed the work and the clients I saw, it’s a good place to work.

Unsupportive management and toxic work culture with management and Nursss and Carers. Little appreciation for the carers who go above and beyond for the residents Workload increasing due to Covid. The Residents are wonderful though

Through ACh mil para aged care facility, I was able to understand the difference of roles in age care and hospital setting. I realised that in aged care facility RN has a huge responsibility, yet there is a lack of opportunity to perform nursing skills.

Very stressful environment, top heavy (management), more profit driven than it needed to be, undervalues hard workers, management changes all the time, rarely promotes staff, lots of gossipers and HR were not equipped to look after the amount of staff employed there - and did not understand what the word confidential meant.

A usual day at ACH bring a lots of hopes and cheerful memories where the residents and co workers stay together positively for each other.

The right amount of quality services are provided to residents on individual preferences and requirements.

Top Job Titles	Average Salary
Hotel manager 2 salaries reported	$15,900 per month
Community nurse 2 salaries reported	$68,500 per year
Support worker 1 salary reported	$55,000 per year
Registered nurse 1 salary reported	$55,000 per year
Planner 1 salary reported	$100,000 per year

Working at ACH Group: Company Overview and Reviews

ACH Group

ACH Group Ratings

Popular jobs at ACH Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected