I have worked for small business, family operated businesses and large companies. By far this has been the worst experience I have had with any employer.
It took them a month after a group interview, which they have 35 to a group and about 3 groups a day usually, to get us all in for our first induction shift. After 3hrs of being inducted into an online personal shopper which the job was advertised for along with full-time hours.
Well, 3 weeks passed and no call from my line manager, so I called the number provided by the manager and was told countless times to wait for my line manager to call me. Only to be sent an email telling me it's not an online personal shopper job I have but I am part of the replenishment team and need to want to my transfer happens before my new line manager will call me. so 7 weeks after getting the job, I am finally contacted for a shift.
The shifts at the start where ok I went from being offered a full-time job now to now being a casual getting anywhere from 5-15hrs a week. I am not a student.
Weeks passed and I managed to do 8days straight being requested to work so I worked only to be told on my 8th day that I shouldn't be working more than 5days in a row and I am reprimanded for it. So begin to say no to shifts because I have either worked 5 days or I couldn't due to not being rostered on and having to work jobs now to supplement hours I was not getting here. Then as I say no to shifts my line manager begins to not call me so often.
Good place to work if you can dedicate yourself to the job and be good at what you do.
A typical day at work consisted of me selling cigarettes at the front counter and for an hour-or-so during my shift I would supervise the front end.
At the start my managers were very good to me because I put a lot of effort into my work by always smiling, always cleaning, always doing the best job possible in good time, etc. Within four months of working there I was promoted to supervisor however things became stale and I lost enthusiasm for my job.
A few things contributed to this loss of interest, the main one being that I was putting in a lot more effort than my co workers, however I was earning the same amount of money and I didn't have any special privileges. Another thing was that I was consistently working afternoons and when I asked if I could be switched to working day shifts I was told that "It isn't possible." this seemed odd to me because we had just hired a bunch of people aged 18+ who were working day shifts.
Even after being moved to Part Time I was constantly being called in for work which didn't bother me much for the first six months, however it became really draining. I didn't enjoy having to cancel plans all the time and the money wasn't great anyway. It was at this stage that I started saying "No." to extra shifts. I started making plans around my rostered shifts and mentally I felt incredibly free.
My managers picked up on this however and I was told that if I wanted money I'd have to make myself more available.
I didn't make myself
ProsGreat teammates, good customer interaction
ConsBeing called in constantly, poor management at times, rude customers, favoritism
Good Employer with a diverse range of careers and opportunities
A typical day for nightfill-based jobs begins at 1430hrs (managers) and 1900hrs (fill staff), concluding at 2330hrs.
There is a meeting at 1430 for the night managers to discuss the targets for that day's shift, issues arising from the previous shift and any upcoming events, promotions or special deliveries.
The day's delivery of stock to be actioned usually arrives at the dock about 1500hrs and at 1600, several night staff arrive to begin separating the palletised stock into the relevant areas of the trading floor.
The fill staff begin at 1900hrs and work each area of the trading floor, filling the delivered stock onto the relevant shelf or display space.
Once the fill staff have finished processing the delivered stock, any excess is logged for temp storage and older logged stock is reworked to fill available space on the trading floor. This is also dependent on available time.
The trading floor is then cleared of any rubbish or excess stocks and checked for correctness and readiness for the next day's open of trade. When all is in order, the shift is complete.
I learnt important delegation skills in my time with Woolworths as this plays a major role in achieving targets within tight time constraints.
I also learnt how to best motivate staff to perform their best and how to handle various issues that the staff faced or raised with management.
The management at store level was terrific as I had a good team. At a higher level, the management provided good communic
ProsLots of opportunities for promotion within the Company - incl between different business divisions
ConsNight staff need to get the trading floor finalised before they can finish their shift, Salaried staff (managers) may have to work longer hours, but don't get overtime, Wages ok, but still a bit below average.
Management is poor, not enough money goes toward wages, so the stores are OFTEN understaff. This causes a lot of tention between both co workers and between staff and customers. Especially working the Front End where you are the customers first point of contact you can cop some abuse. The company does not do much about this. When customers leave complaints very rarely do the staff get to document their side of the story leaving a smear to their reputation.
The teams and staff can be very close knit. This is not always a good thing. Gossip can make the environment unhealthy and uncomfortable. The company also does not do much to control this.
Job security is good if you are a permanent employee. Casuals have VERY little security in their work and hours.
Work/Life balance is quite easy if you are casual or permanent employees. If you are on Salary however the hours are gruelling and you are having to pick up a lot of the slack from lack of staff, leaving you over worked, under paid and extremely hard to balance work and life, and I personally found effects the home life greatly.
There is no discrimination towards race or orientation which is good.
The Salary is good. Pays the Bills.
It is VERY hard to make any advancement in the company. In fact I have seen little to NO movement or change in my 6 years.
I have tried to work my way up and have showed interest in climbing up the ladder but the opportunities are not offered. When they are finally given to you, in my perso
ProsWork / Life Balance is good, Cultural acceptance is great, Wages/Salary is fair, Breaks are fair, Sometimes get free lunches or food on festive holidays such as easter or christmas
ConsPoor management, Not enough Staff, Not enough attention to domestic issues, Not enough opportunities for advancement, Poor communication and procedure following
Can't really comment on the overall company as it's mostly not felt this low down in the hierarchy.
I come to work, spend a lot of time cleaning surfaces/windows/dishes, filling stock and serving customers. The latter is the worst part because customers just tend to be painfully inflexible about quantities of meat etc that they want: when I get out 142g of ham for a 150g request and they ask for "a bit more, but not over 150!" I think I lose a little more of my soul each time. So if you get this job you'll get good at judging quantities, though mostly you just make a guess and then take stuff out or put more in until you're close enough or they give up and take it. There's heaps of cleaning obviously, they've just named the department 'Fresh' so I expect that to increase. For a while they wouldn't let us wash dishes during the day (so you'd get a mountain at closing rip) but that's let up now and honestly when it's dead it's quite enjoyable to just stand at the back and scrub things. Slicing is annoying when people want things that I just liced and put in the case to be sliced afresh for them, but it's part of the job and doesn't take too long. Only complaint I have (other than the obvious one, that touching meat and seafood is ick for a while. But you do get used to it. Don't grab prawns roughly and use a glove for 200g+.) is that it really wouldn't hurt to let us sit at the bench to fill, because even with a half hour break, eight hours on your feet becomes exhausting fa
ProsNot a bad working environment once you get used to it, Schedule goes up two weeks in advance, Very accomodating of uni/school, Chance to work in different departments
ConsManagement just cut a bunch of salaried roles, Sometimes you get strange orders from Head Office, One scale is always not working
An Excellent First Job Experience or Second Income Job. Also Opportunities for Career Advancement if Wanted.
A typical day depends on what department you work in. Some are customer-facing, ie. Checkouts, Deli, while others are not so much, eg. Grocery, nighfill (organising stock and putting it on shelves), Produce Dept, Online, Office. Workplace culture is generally good and I like that you work with people who's ages may span from 15 to 70 years old. Most roles within the store are fast-paced and it is very regimented, ie. every minute counts. eg. if you have a 15 min break, you are expected to be back to work after 15 mins. Sometimes the demands can be unrealistic and dept managers are under the pump to ensure their staff make sure they are met.
Mostly only management have full-time hours. Most team start off as casuals and may eventually be offered part-time work (sometimes this can be as low as only 10hrs per week, and are treated as casuals if they want extra shifts - but these extra shifts are only paid at the lower, part-time rate, despite being ad hoc). Staff are expected to be flexible, but it works both ways, as the company are generally also flexible when the employee needs them to be too. eg. swapping shifts with someone else if required.
Pay is great for casuals, but terrible for part-timers. It is good for a first job, or for a parent wanting to earn some extra money as a second income. Once you know how to do a job within the organisation, you can work anywhere, as the stores are all over Australia. It would be good if they put more time and money into training of ne
ProsFlexibility, Stores are everywhere, so skills learnt are easily transferable anywhere in the country, Casual rates are excellent, Pay is weekly, Staff discounts, Management encourage a friendly, professional work environment, Friendly, down to earth workmates
ConsTraining is rushed and inadequate, Short staffing sometimes, Hours offered may be too low for costs of living, Part-time hourly rate is low, Some people may find standing on their feet for hours at a time, or heavy lifting, difficult, Dealing with rude/abusive customers sometimes
When I started working at Woolworths, the store I work at had only just finished refurbishments, and with this there were eight new self-serve checkouts, which made the job a lot less busy and therefore not as stressful and full on, as the customers who came in to get a few items would go to self-serve checkouts or an express checkout, not line up in excessively long queues. This made my start a lot less stressful.
Shifts range from 3 to 9 hours, most have been 5 hours.
Shifts around 4-5 hours have one 15 minute break.
Shifts that are 8 hours or longer have two 15 minute breaks and a one hour lunch break (which I think is a bit too long).
Around one third of my shifts so far have been call-ups.
When I first started I would get home and my heels would be quite sore, but by now I have gotten used to this.
A typical day for me at work is spent mostly on the checkout, trolley collection, general cleaning/stocking around the front end, putting loose stock away, putting rubbish out.
I have learned a lot of work skills and built my confidence.
My co-workers and supervisors are generally very friendly people.
I enjoy meeting many different customers through the day, the majority are friendly and chatty, but don't get me wrong, some can be a bit rude and complain about minor issues (I assume there would be a lot more of these customers at a fast food restaurant), but you need to learn to deal with these things in a work environment.
It is really good t
Pros5% staff discount for Woolworths Limited, 4c/ltr off fuel
fast paced and fun workplace, with community oriented staff
A typical day involves many varying jobs, within different departments, to ensure the store is running at a level that will satisfy customers.
general jobs include:
- shelf replenishment
- inventory investigation
- stock gap inquiries
- cardboard and plastic recycling
- customer service, on register and throughout the store
- stock filling.
- merchandising, ensuring off located stock is available and presented in an enticing manner.
working within a small staff group allows, and requires, a development of key skills. teamwork and communication are paramount, and actively encouraged throughout the day.
customer service skills are the core focus of the company, and working within a happy group of people makes this easy to achieve.
time management is a secondary key focus. by adhering to time limits, all staff ensure work is completed on time and to a standard expected by customers and management alike.
management styles throughout the company are varied and dynamic.
store management and department management pass information to staff in a professional and succinct manner to ensure tasks have appropriate time to be completed. management are generally friendly and willing to help staff with training and furthering their skills, to benefit the member, and the company alike.
the hardest part of working in this company is progressing through it. by having such a strong management team from the ground up, staff find it difficult to progress.
Prossample lunches once a week, TV room, good rates.
I strive to improve voluntary compliance with suppliers of produce through advisory plans, quality inspections and regular face to face interactions with the vendors. This requires me to act in an ethical and professional manner upholding the integrity of the ‘Woolworths’ name. I liaise with internal and external stakeholders during WQA planning processes to assist my unit in achieving Woolworth’s corporate objectives and supporting a culture of integrity and professionalism. As a valuable member in the WQA team I interpret and review relevant WQA legislation which enables me to confidently and clearly explain my ideas and arguments during team meetings and half yearly reviews.
My investigation experience enables me to search and identify foreign materials within produce to be consumed by the customer. I am able to assess unsuitable produce by analysing and assessing the risk it has to consumers and the company by developing and using a risk assessment matrix. As this is a daily requirement, I have developed essential quick, effective, and appropriate decision making skills.
With a competitive consumer based market and competition between other major companies, Woolworths is a dynamic and forever changing workplace. To remain a valued employee, I have equipped myself with the ability to manage organisational change through fortnightly planning to improve the outcome and experience for all customers. I adapt to change and discuss emerging or contentious issues through
ProsI have learnt a great deal in this time with administration and compliance.
Fun workplace with great staff benefits, briliant team members and great ethos
Keying over 120 invoices for repairs and maintenance work done by vendors in Woolworths supermarkets and affiliated stores throughout Australia and New Zealand. Scanning, photocopying, speaking to vendors, stores and fellow team members as required so as to ensure prompt payment of invoices. Achieve and surpass set targets and deadlines. Mail sorting and updating spreadsheets for mail received and stats for work keyed by the team on a roster basis with fellow team members.
I learned just how many facets there are to running a store i.e. freight, banking, accounts receivable, expenses, stock, repairs and maintenance
Had a fantastic Management team. I reported to my Senior Team Leader who showed great empathy when required. A firm but fair attitude from her made team members want to give their best at all times.
I worked with fantastic co-workers from all works of life. We were a dynamic team that pulled together and produced a large volume of work daily and took great pride in that.
The hardest part of the job was when we would sometimes receive over1,500 invoices per day in the mail and as our team always strived to be no more than 2 days behind in backlog, the sheer volume of mail didn't always allow this. It would be a case of heads down and no talking to get the job done!
Definitely the most enjoyable part of the job was the interaction between my fellow team members and other workers within the processing centre. I formed lifelong friendships in this
ProsI lived 3 minutes from the centre, free parking, free monthly morning teas, Christmas & end of financial year free roast lunches, free dress days
ConsOur operating system was changed to a supposedly faster system, which was in fact slower-very frustrating
Questions And Answers about Woolworths Supermarket
Why did you leave your job at Woolworths Supermarket?
Asked 21 Mar 2017
Didn’t get 1 single shift
Answered 28 Nov 2020
Bullying by management and only getting 3 hours a week for over a year
Answered 27 Mar 2020
How should you prepare for an interview at Woolworths Supermarket?
Asked 24 Feb 2017
Allow plenty of time to be on time for the arranged time of the interview Present myself clean and.tidy, Have any relevant domination ready to take.. Prepare for any questions that might be asked.
Answered 10 Nov 2019
Be on time, present myself my self clean and tidy
Gather any documents applicable. Prepare for questions the may be asked.
Answered 10 Nov 2019
How long does it take to get hired from start to finish at Woolworths Supermarket? What are the steps along the way?
Asked 24 Feb 2017
The hiring process was completely online. First, you get an email asking you to do an SMS interview. Once I completed that I got an email for a video interview almost immediately. The video interview gives you up to three attempts on each question. Once you have completed this, they will ask you for your work eligibility. If you are eligible to work, you will get a job offer.
Answered 5 Nov 2021
With the right attitude and work with good ethics.
Answered 16 Jan 2019
What would you suggest Woolworths Supermarket management do to prevent employees from leaving?
Asked 21 Mar 2017
In regards to Night Fill...
*Good level of communication between Management and the Floor staff.
*Regular huddles for feedback.
*Acknowledge and appreciate
*Pay them accordingly - if they work overtime, pay them correctly.
*Understand -some things can not be controlled. Late deliveries equal late fill equal later finish time.
*Good, safe equipment
*Support your management team so they can happily support their department team.
*Provide excellent training support. Encourage and uplift the trainee to get the best of their skills, ability and productivity.
Hope someone actually makes use of this... Or will it go in one ear and out the other?
Answered 7 Oct 2019
Better training and ensure that there is always back up help for new employees
Answered 26 May 2019
What are the working hours at Woolworths Supermarket?
Asked 29 Mar 2017
7-12 normally ask me to stay till 3 though i get no less then 30 hrs a week