Overall Reviews at The Cotton On Group
Distribution Associate | Wacol QLD
| 31 Oct. 2019
Productive and fun yet hard working space
The work demands were fair and high-paced.
The people and culture were super-friendly and down-to-earth.
There was always a space for reward and recognition.
Senior Shift Supervisor | Sydney NSW
| 15 Feb. 2016
If you're a genuinely happy-all-the-time-person, this job's for you.
Cotton On Group is great! they really are...but if you have any issue of any sort, I have found that alot of the managers I have worked with will say they want the best for me, but limit my hours. My health condition was very minor and didn't affect my performance at all, but my manager at the time reduced my hours dramatically and left me in the cold. Very poor form.
Pros50% off discount
ConsLack of consideration, Late hours unpaid
Assistant Store Manager | Sydney NSW
| 16 Apr. 2019
old skool to new skool
Having worked for Supré before the Cotton on takeover and after
I was able to develop my skill set and appreciate all different aspects of retail.
Where certain areas of the business were made more organised;
Passion and culture was stripped of most employees and the main focus of the business became more stock orientated instead of customer service based.
Proslifelong friendships, discounts
I grew up in Cotton On
I was young when I started as a Casual at CO - but have worked at 5 different locations over 8 years.
I have worked hard and this has opened doors for me to grow in maturity, work ethic, co worker/management relations and I know I am one of those employees that keep the wheel turning instore.
You can experience every motion every day - from fun to " had enough" But its all part of the learning
ProsCan make some good friends
ConsWork Life Balance is unrealistic at times
Fun exciting environment for christmas casuals
My time working at Cotton On Kids was very enjoyable and enriching. As a Christmas Casual employee I again was forced to learn quickly and thoroughly. In this role I had many responsibilities during the busiest time of year and I believe I succeeded in providing a positive customer service experience for every customer while finding gifts, planning outfits and building relationships with the customers. Working at Cotton On kids provided me with extensive knowledge and practice in the following skills/responsibilities:
• WAP (‘With any purchase’ items) targets
• Charity targets
• Multi-item targets
• Average dollar targets
• Operating registers/EFTPOS including refunds and exchanges
• Boxing/unboxing stock
• Visual Merchandising
• Greeting,/Assisting Customers
• Tidying the floor stock
• Opening/Closing the store
Senior Customer Service Representative | Karingal VIC
| 9 Feb. 2015
Productive and fun workplace with a great team of colleagues
A typical day at work includes making sure the store is kept tidy at all times, handling cash and greeting customers ensuring I am providing exceptional customer service.
ProsAlways something to do, fun
A really healthy and comfortable environment to be in!
Always interacted with great people and great staff, Workload was never too crazy and tasks were simple and easy to complete. The interview was also really fun.
ProsDiscounts on brands
ConsNot many hours
Great work culture
Great work culture. Work hard and relax during your breaks. (there is a table tennis table)
Overtime is there if you're willing to work.
Being on night shift made it tough.
Executive Administrative Assistant | Australia
| 21 Apr. 2020
Great Fast paced environment to be a part of
Every day is a different day in the COG Family. I would love to work there again once all the craziness of COVID 19 is over.
The Values, Culture and Environment makes it a fun, Fast paced challenging place to be!
Fun and accepting workplace
All co-workers and managers were very friendly and highly valued working as a team.
Hours worked well and respected my school hours.
At first, was not properly trained.. with the new store being so busy.
Customer Service Manager | Gilroy, CA
| 3 Mar. 2017
Great place, poor management
In my time working for this company I had to fill positions I had not been trained for and had to act as a leading manager since we were never able to hold a manager. Then got in trouble for processing transactions only managers were allowed to do, while our manager was off duty, such and so forth. I did love my job, and I learned a lot, but for the amount of effort I put in, I think there should have been better compensation. Also pretty hard to advance in the company.
ProsLocation was good
Fun place to work,always help if you need it
Great company to work for, totally enjoy the staff from management to the warehouse workers.
You were allowed to work at your own paces.
There was no hard part
ProsOwner was the best, fun times, free lunch, bowling
Experience at Cotton On
It was often chaotic, hectic, and overwhelming. Corporate was incompetent, unfair, and unprofessional. They often threw their employees under the bus.
Cashier/Stocker | Florida
| 25 Sep. 2015
this was a fun productive place to work
at this job place i basically gave customer service to the guest. I open the fitting room, re-stock, cashier, and closed. this job was pretty easy and i met alot of people due the store being in the mall.
Prosvery diverse area and fun to work
Conssometimes it could be really slow
Department Manager | Gauteng
| 12 Oct. 2017
fun and productive workplace
my typical day at work, serve the best customer service, make sure all products are on the sales floor, have a big smile on your face throughout the day.
I've learned how to adapt to different environments, how to handle pressure, how to be a good leader and loving your job.
I rate management 4/5
workplace culture, work hard but smart, have fun while doing it.
Getting used to the different shifts was the hardest part.
Visual merchandising was the most enjoyable part of my job.
Prosfree coffee and tea