The Cotton On Group

Working at The Cotton On Group: Company Overview and Reviews

The Cotton On Group
The Cotton On Group
3.8
423 reviews
The Cotton On Group Ratings
3.8
Average rating of 423 reviews on Indeed
3.7Work-Life Balance
3.7Pay & Benefits
3.2Job Security & Advancement
3.3Management
3.7Culture
Headquarters
14 Shepherd Court, North Geelong VIC 3215
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at The Cotton On Group

 Average SalarySalary Range
12 salaries reported
$23.48
per hour
$17.25-$35.25
1 salary reported
$43,744
per year
$34,000-$66,000
4 salaries reported
$40.00
per hour
$20.00-$62.90
5 salaries reported
$48,600
per year
$34,000-$73,000
2 salaries reported
$23.98
per hour
$17.25-$36.00
Salary Satisfaction
80%
Of the employees are satisfied about their pay
Based on 471 reviews

The Cotton On Group Reviews

Popular JobsSales AssistantSales AssociateRetail Sales AssociateSeasonal AssociateStore ManagerRetail Assistant ManagerCustomer Service RepresentativeAssistant ManagerAssistant Store ManagerPackerManagerSales RepresentativeCashier/SalesSupervisorSenior Retail Sales AssociateShop AssistantSales ConsultantVisual MerchandiserCashierTeam MemberWarehouse WorkerDepartment ManagerOrder PickerSales AdvisorCrew MemberInventory ManagerMerchandiserRetailStockerAssistente de LojaCustomer AssistantCustomer Service Associate / CashierDistrict ManagerFloor SupervisorGeneral ManagerRetail ManagerStocking AssociateVisual ManagerAssociateForklift OperatorSalespersonSenior CasualShift ManagerArea ManagerBrand ManagerCasualCotton onDeveloperLaborerLead CashierManager in TrainingMerchandise ManagerMonitoristaPacker/ShipperPart TimerPromoterRetail Customer Service RepresentativeSales LeadSecond in chargeSenior Customer Service RepresentativeTeam LeaderTraining Managerretail2IC/ senior casualAccounts Payable ClerkAdministrative AssistantAllocatorAnalystAssistantAssistant BuyerAssistant Store Manager (m/w/d)Associate ManagerAttendantAuxiliar de LojaBranch ManagerCaixa de LojaCare ManagerCashier/StockerCasual EmployeeCasual StaffCasual/Part timeChecklist en patios y coordinaciónChristmas ContactorContent ManagerCotton On ClothingCotton On part timerCotton on EmployeeCreative DirectorCreative ManagerCustomer Service ManagerData Entry ClerkDispatch ManagerDispatch SupervisorDistribution AssociateDistributorDistrict Sales ManagerEncargado/a turno/aExecutive Administrative AssistantFactory WorkerFirst OfficerFloor RepFull Time LadiesFull time casual (current)Full timerFulltimer Cotton On (Malaysia) Sdn. Bhd.GerenteGroup ManagerHead of SalesHuman Resources AssistantHuman Resources SpecialistInnovation ManagerInternInventory AssistantInventory AssociateInwardsLead AssociateLeasing AgentLogistics AssistantLoss Prevention ManagerMITMaintenance CoordinatorManagement TraineeManager (H/F)Marketing AssistantMember Services RepresentativeMerchandising SpecialistNight FillerOperations AssociatePPTPart time - casualPart-time WorkerPermanent part timePermanent part timerPerson in Charge (pic)Personal AssistantPresenterProduction CoordinatorProduction WorkerRETAILReceiving ClerkRecepcionistaReceptionistReplenishmant / InventoryReplenishment AssociateRetail AsisstantRetail SupervisorRetail workerSales ExecutiveSales ManagerSenior Part TimerSenior Part-timerSenior Project ManagerSenior Sales AdvisorSenior Shift SupervisorServerShift LeaderSocial Media CoordinatorStackerStaff MemberStagiaire (H/F)Stock ManagerStocktakingStore PlannerSupervisor OperacionalTemporary casual workThird in chargeTypo (Seasonal)UnloaderVendeur en Prêt-à-porter (H/F)Visual LeadWarehouse AssociateWhatever they neededcasualcasual part time workerfactorieget it on internetinventory field staffsenior casual
All LocationsAlbury NSWArmadale WABallarat VICBallina NSWBankstown NSWBelconnen ACTBelmont WABendigo VICBlacktown NSWBondi Junction NSWBowral NSWBrisbane QLDBroadmeadows VICBunbury WABundaberg QLDByron Bay NSWCairns QLDCampbelltown NSWCanberra ACTCannington WACanning Vale WACarindale QLDCaroline Springs VICCasuarina NTCentral Coast NSWCharlestown NSWClarkson WACoffs Harbour NSWCronulla NSWDocklands VICDubbo NSWElizabeth SAEllenbrook WAEmerald QLDEpping NSWFremantle WAGeelong VICGlebe NSWGlen Waverley VICGold Coast QLDGrafton NSWGreensborough VICGriffith NSWHervey Bay QLDHobart TASHomebush NSWHoppers Crossing VICHornsby NSWHurstville NSWIpswich QLDJesmond NSWJindalee QLDJoondalup WAKalgoorlie WAKeiraville NSWKotara NSWLara VICLaunceston TASLiverpool NSWLogan City QLDMacarthur NSWMackay QLDMacquarie Park NSWMaitland NSWMandurah WAManly NSWMarion SAMaroochydore QLDMarrickville NSWMelbourne City Centre VICMelbourne VICMelton VICMill Park VICModbury SAMorayfield QLDMornington VICMount Ommaney QLDNarellan NSWNewcastle NSWOrange NSWParramatta NSWPenrith NSWPerth Central Business District WAPerth WAPort Macquarie NSWRandwick NSWRhodes NSWRichmond VICRockhampton QLDRockingham WARouse Hill NSWShepparton VICSouthport QLDSuccess WASunshine Coast QLDSurfers Paradise QLDSydney Eastern Suburbs NSWSydney NSWSydney Western Suburbs NSWTaylors Lakes VICToowoomba QLDTownsville QLDTweed Heads NSWWacol QLDWagga Wagga NSWWarrnambool VICWerribee VICWetherill Park NSWWodonga VICWollongong NSWAbu DhabiDubaiWaterlooCampinas, SPSão Caetano do Sul, SPSão Paulo, SPMidland, ONKölnBasingstokeBathCambridgeCardiffHucknallIslingtonKingston upon ThamesLondonMelbourneMilton KeynesSheffieldSouthamptonCauseway Bay, Hong Kong IslandCentral, Hong Kong IslandMong Kok, KowloonTsim Sha Tsui, KowloonBeirutCuautitlán Izcalli, Méx.Reynosa, Tamps.Tepotzotlán, Méx.Alor SetarBandar SunwayJohor BahruKelana JayaKluangKuala LumpurKuchingKulaiMelakaPetaling JayaPuchongSetia AlamSubang JayaTebrauAlbany, AucklandAuckland CBD, AucklandAuckland City, AucklandChartwell, WaikatoChristchurch, CanterburyHamilton, WaikatoLower Hutt, WellingtonManukau City, AucklandNapier, Hawke's BayNelson, NelsonNew Lynn, AucklandOnehunga, AucklandPalmerston North, Manawatu-WanganuiRiccarton, CanterburyRotorua, Bay of PlentySylvia Park, AucklandTakapuna, AucklandTaupo, WaikatoTauranga, Bay of PlentyWaitakere, AucklandWellington City, WellingtonWhangarei, NorthlandCagayan de OroDasmariñasDavao CityGeneral SantosManilaAng Mo KioBedokBoon LayClementiJurong EastJurong WestKallangMarine ParadeNovenaPunggolQueenstownSembawangSerangoonTampinesTuasWoodlandsYishunAnaheim, CAArcadia, CAArlington, TXArvin, CAAustin, TXAventura, FLBakersfield, CABaltimore, MDBay Shore, NYBloomington, MNBrandon, FLBrea, CABuena Park, CACamarillo, CACanoga Park, CACarrollton, TXCavendish, VTCentury City, CACerritos, CAChesapeake, VACompton, CAConcord, CADallas, TXDanbury, CTDaytona Beach, FLEatontown, NJEl Cajon, CAEscondido, CAExton, PAFarmington, UTFort Myers, FLFort Worth, TXFreehold, NJFriendswood, TXFrisco, TXGarden City, NYGilroy, CAGlendale, CAHouston, TXHumble, TXIndustry, CAIrvine, CAJacksonville, FLJohannesburg, CAKendall, FLLake Elsinore, CALake Grove, NYLa Mirada, CALanghorne, PALas Vegas, NVLayton, UTLong Beach, CALos Angeles, CAMiami, FLMiddletown, NYMilpitas, CAModesto, CAMontclair, CAMontebello, CAMurray, UTNaples, FLNewark, NJNewport News, VANew York, NYNorfolk, VANorthridge, CAOntario, CAOrange Park, FLOrem, UTOrlando, FLOxnard, CAParamus, NJPark, KSPasadena, CAPembroke Pines, FLPensacola, FLPetaluma, CAPhoenix, AZPlano, TXPlantation, FLPleasanton, CARancho Cucamonga, CARichmond, VARiverside, CARoseville, CARound Rock, TXSaint Augustine, FLSaint Petersburg, FLSalt Lake City, UTSan Antonio, TXSan Diego, CASan Francisco, CASan Francisco Bay Area, CASan Jose, CASanta Ana, CASanta Barbara, CASanta Clara, CASanta Maria, CASanta Monica, CASarasota, FLSelden, NYSherman Oaks, CASpringfield, MAStaten Island, NYSugar Land, TXTemecula, CAThousand Oaks, CATorrance, CATowson, MDTucson, AZVacaville, CAValencia, CAVan Nuys, CAVentura, CAVictoria, TXVirginia Beach, VAWaldorf, MDWayne, NJWellington, FLWest, TXWest Covina, CAWestminster, CAWest Nyack, NYWhitehall Township, PAWoodland Hills, CABellville, Western CapeBloemfontein, Free StateBoksburg, GautengCape Town, Western CapeCenturion, GautengClaremont, Western CapeDurban, KwaZulu-NatalEast London, Eastern CapeGeorge, Western CapeGoodwood, Western CapeJohannesburg, GautengKempton Park, GautengMidrand, GautengNelspruit, MpumalangaPietermaritzburg, KwaZulu-NatalPolokwane, LimpopoPort Elizabeth, Eastern CapePretoria, GautengRichards Bay, KwaZulu-NatalRoodepoort, GautengRustenburg, North WestSandton, GautengSecunda, MpumalangaSomerset West, Western CapeStellenbosch, Western CapeVanderbijlpark, GautengWellington, Western Cape

Overall Reviews at The Cotton On Group

3.0
Distribution Associate | Wacol QLD | 31 Oct. 2019
Productive and fun yet hard working space
The work demands were fair and high-paced. The people and culture were super-friendly and down-to-earth. There was always a space for reward and recognition.
2.0
Senior Shift Supervisor | Sydney NSW | 15 Feb. 2016
If you're a genuinely happy-all-the-time-person, this job's for you.
Cotton On Group is great! they really are...but if you have any issue of any sort, I have found that alot of the managers I have worked with will say they want the best for me, but limit my hours. My health condition was very minor and didn't affect my performance at all, but my manager at the time reduced my hours dramatically and left me in the cold. Very poor form.
Pros50% off discount
ConsLack of consideration, Late hours unpaid
3.0
Assistant Store Manager | Sydney NSW | 16 Apr. 2019
old skool to new skool
Having worked for Supré before the Cotton on takeover and after I was able to develop my skill set and appreciate all different aspects of retail. Where certain areas of the business were made more organised; Passion and culture was stripped of most employees and the main focus of the business became more stock orientated instead of customer service based.
Proslifelong friendships, discounts
Consmanagament
4.0
Senior Retail Sales Associate | Brisbane QLD | 4 Jan. 2019
I grew up in Cotton On
I was young when I started as a Casual at CO - but have worked at 5 different locations over 8 years. I have worked hard and this has opened doors for me to grow in maturity, work ethic, co worker/management relations and I know I am one of those employees that keep the wheel turning instore. You can experience every motion every day - from fun to " had enough" But its all part of the learning
ProsCan make some good friends
ConsWork Life Balance is unrealistic at times
2.0
Seasonal Associate | Carindale QLD | 14 Dec. 2016
Fun exciting environment for christmas casuals
My time working at Cotton On Kids was very enjoyable and enriching. As a Christmas Casual employee I again was forced to learn quickly and thoroughly. In this role I had many responsibilities during the busiest time of year and I believe I succeeded in providing a positive customer service experience for every customer while finding gifts, planning outfits and building relationships with the customers. Working at Cotton On kids provided me with extensive knowledge and practice in the following skills/responsibilities: • WAP (‘With any purchase’ items) targets • Charity targets • Multi-item targets • Average dollar targets • Upselling • Outfitting • Operating registers/EFTPOS including refunds and exchanges • Boxing/unboxing stock • Visual Merchandising • Greeting,/Assisting Customers • Tidying the floor stock • Opening/Closing the store
5.0
Senior Customer Service Representative | Karingal VIC | 9 Feb. 2015
Productive and fun workplace with a great team of colleagues
A typical day at work includes making sure the store is kept tidy at all times, handling cash and greeting customers ensuring I am providing exceptional customer service.
ProsAlways something to do, fun
Cons-
4.0
Retail Sales Associate | Canberra ACT | 11 Dec. 2018
A really healthy and comfortable environment to be in!
Always interacted with great people and great staff, Workload was never too crazy and tasks were simple and easy to complete. The interview was also really fun.
ProsDiscounts on brands
ConsNot many hours
4.0
Forklift Operator | Avalon VIC | 19 Nov. 2019
Great work culture
Great work culture. Work hard and relax during your breaks. (there is a table tennis table) Overtime is there if you're willing to work. Being on night shift made it tough.
5.0
Executive Administrative Assistant | Australia | 21 Apr. 2020
Great Fast paced environment to be a part of
Every day is a different day in the COG Family. I would love to work there again once all the craziness of COVID 19 is over. The Values, Culture and Environment makes it a fun, Fast paced challenging place to be!
4.0
Seasonal Associate | Hurstville NSW | 3 Apr. 2016
Fun and accepting workplace
All co-workers and managers were very friendly and highly valued working as a team. Hours worked well and respected my school hours. At first, was not properly trained.. with the new store being so busy.
3.0
Customer Service Manager | Gilroy, CA | 3 Mar. 2017
Great place, poor management
In my time working for this company I had to fill positions I had not been trained for and had to act as a leading manager since we were never able to hold a manager. Then got in trouble for processing transactions only managers were allowed to do, while our manager was off duty, such and so forth. I did love my job, and I learned a lot, but for the amount of effort I put in, I think there should have been better compensation. Also pretty hard to advance in the company.
ProsLocation was good
ConsTerrible management
5.0
Marketing Assistant | Dallas, TX | 3 Jan. 2018
Fun place to work,always help if you need it
Great company to work for, totally enjoy the staff from management to the warehouse workers. You were allowed to work at your own paces. There was no hard part
ProsOwner was the best, fun times, free lunch, bowling
ConsNone
2.0
Sales Associate | Santa Monica, CA | 7 Mar. 2017
Experience at Cotton On
It was often chaotic, hectic, and overwhelming. Corporate was incompetent, unfair, and unprofessional. They often threw their employees under the bus.
4.0
Cashier/Stocker | Florida | 25 Sep. 2015
this was a fun productive place to work
at this job place i basically gave customer service to the guest. I open the fitting room, re-stock, cashier, and closed. this job was pretty easy and i met alot of people due the store being in the mall.
Prosvery diverse area and fun to work
Conssometimes it could be really slow
4.0
Department Manager | Gauteng | 12 Oct. 2017
fun and productive workplace
my typical day at work, serve the best customer service, make sure all products are on the sales floor, have a big smile on your face throughout the day. I've learned how to adapt to different environments, how to handle pressure, how to be a good leader and loving your job. I rate management 4/5 workplace culture, work hard but smart, have fun while doing it. Getting used to the different shifts was the hardest part. Visual merchandising was the most enjoyable part of my job.
Prosfree coffee and tea
ConsDifferent shifts

Questions And Answers about The Cotton On Group

When working as a Christmas Casual, how many hours per week could you expect to work?
Asked 19 Sep. 2017
3-15 per week
Answered 23 Apr. 2019
Depends on your sales and KPI's so can vary from 3hrs to 38hrs a week!
Answered 8 Apr. 2019
Is the training good? Cash registers etc...
Asked 3 Apr. 2017
I think it's more online videos than on hand experience behind point of sale
Answered 8 Apr. 2019
Online training provided
Answered 25 Feb. 2019
What are the benefits and perks of working at The Cotton On Group?
Asked 30 Jan. 2018
50% Off and the friends you meet
Answered 13 Feb. 2019
You get half price on full items at any one of the 7 brands; Cotton On, Cotton On Kids, Cotton On Body, Typo, Ruby, Factorie and Supre
Answered 16 Dec. 2018
How long does it take to get hired from start to finish at The Cotton On Group? What are the steps along the way?
Asked 2 Apr. 2017
When you know someone
Answered 13 Oct. 2018
You too go on line to there Website and follow the steps.
Answered 17 Sep. 2017
What is the interview process like at The Cotton On Group?
Asked 2 Apr. 2017
Simple, you have a couple of question to answer on line then you get called for one on one interview.
Answered 16 Dec. 2018
Awkward, they made me stand up in front of the store, interview was standing on the spot so it was even hard to concentrate with people passing by in the mall staring at us.
Answered 5 Jan. 2018