Working at Optus: Company Overview and Reviews in Australia

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215 reviews
Optus, AU Ratings
Average rating of 215 reviews on Indeed
3.7Work-Life Balance
3.8Pay & Benefits
3.2Job Security & Advancement
Macquarie Park
5,001 to 10,000
More than $10B (USD)

Popular jobs at Optus in Australia

 Average SalarySalary Range
6 salaries reported
per hour
8 salaries reported
per hour
5 salaries reported
per year
1 salary reported
per year
5 salaries reported
per year
Salary Satisfaction
Of the employees are satisfied about their pay, in Australia
Based on 207 reviews

Optus Reviews

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Overall Reviews at Optus

Telecommunications Manager | Macquarie Park NSW | 30 Oct 2019
good location
Good location but staff are just a number at Optus and management dont bother with front line staff. Poor choices by management that has lead to redundancies over the past 5 years.
Technical Support Representative | Sydney NSW | 27 Jan 2015
Good worklife balance with good job advancement
Fun and Productive. Good learning environment with potential job advancement possibilities. Plenty of food choices within the complex. Parking available.
Digital Marketer | Macquarie Park NSW | 10 May 2020
Friendly Place to Work
I found the people in the marketing department at Optus fun and easy going. I enjoyed the amazing people there and the coffees around the campus. There seems to be flexible working arrangements as well.
Hub Manager | Sydney NSW | 14 Oct 2019
If you want a fun, empowering work environment with great work life balance this is the place to be
Optus is has a great work culture. Poor top management though had made the place toxic for some people but most managers are great and supportive and encouraging
Call Center Representative | Mawson Lakes SA | 31 Oct 2018
Sad that they offshored employees
This was a great technical support role, and now all off shored. It was a great job while it lasted. So sad. If this job came back onshore I would do it again.
ProsHelping people was easy and being appreciated
ConsTerrible management
Sales Manager | Melbourne VIC | 26 Mar 2020
collaborate business with a healthy modern work culture
Optus is a great company Its people are its life blood Their customers respect the capability Optus is a true challenger brand who is moving into incumbency through its diligence and considered offerimgs
Innovation manager | Sydney NSW | 26 May 2018
grande enterprise con focus in innovazione
Ho lavorato per Optus (parte del colosso delle telecominicazioni Singtel) per quasi 5 anni. In questi anni mi sono occupato di Marketing Diretto, Mobile Site marketing & ecommerce, ecommerce e digital innovation e sales capability tools. Nell'ultima posizione di 'Digital Sale innovation manager' la mia responsabilità era quella di assistere il Dipartimento Online Sales nel raggiungimento dei target di vendita di ogni anno. Con un team di circa 25 professionisti in vari campi (copywrite, project manager, business anaysists, User experience, Producer, IT architects, testers, developers) abbiamo portato a termine molti progetti di successo che hanno beneficiato il business con vendite incrementali e traffico sul sito di Optus. Mi appassiona lavorare a progetti innovativi e complessi con un team di persone dinamiche e desiderose di imparare e fare bene. La mia esperienza a Optus è stata molto positiva. Ho imparato a gestire situazioni di grande stress dovute a ristrette deadlines, a comunicare con differenti aree del business (Optus ha circa 7,000 dipendenti), a lavorare in grandi/costosi progetti ed infine essere responsabile dei risultati richiesti dal business.
ProsSalari sopra la media, parking, Sales incentives, Commissioni sales targets, awards annuali, orari flessibili
Consdeadlines, burocrazia, cambi di strategia, ego, troppe presentazioni, perdita di risorse umane
Commercial Manager | Sydney NSW | 1 Mar 2017
Optus in its early days was a fun and challenging work environment
When I joined Optus it was still building itself into a major competitor and was in a growth phase. Lots of challenges and fun, everybody was new and there was great esprit de corps. As the Commercial Manager of Interconnect, I was encouraged to take the fight up to Telstra and to challenge their incumbency in the fixed, mobile and data markets. We wrote the rules. As the company moved to a more mature position in the market and towards listing it became more conservative and predictable. A good company nonetheless.
ProsA great place to learn about the dynamics of competition
ConsInsecure management
Property Manager | Sydney NSW | 10 Sep 2019
Property Department is a revolving door
90% of staff in the Property Department are Contractors, Management Treat the Contract employees like rubbish as Management know Contractor have little rights. Most of the Staff you talk to in the Team complain about Management and the Workload and are extremely unhappy and most are looking for jobs outside Optus. Management of the Property Team appear to have phsycological issues it is clearly displayed by their erratic behavior, conflicting decision making and the continual fights and they have with their staff.
ProsTransportation to the Sydney Optus Campus is good
ConsUnderstaffed, Passive Aggressive Management towards Contracted Staff
Group Leader | Sydney NSW | 10 Dec 2017
Fun place to work
Optus has a good working environment. Enjoyably part is the flexible working hours. Great people to work with and there is a lot of opportunity to grow.

Questions And Answers about Optus

What is the company culture like at Optus?
Asked 29 Jul 2017
Fantastic, inclusive and forward thinking
Answered 14 Oct 2019
Good if you are in the right area
Answered 5 Nov 2018
Does Optus require a background check? What kind of background check does Optus do?
Asked 17 Aug 2017
On your social media accounts and also police check and 2 references!
Answered 18 Oct 2020
Will check with referees
Answered 7 Oct 2018
Why do/did you like working at Optus?
Asked 20 Jan 2018
Flexibility/Work Life Balance
Answered 3 Dec 2018
He is relatively new in the role but understands the company well and has a plan to make changes to keep the company competitive in the digital and content delivery age.
Answered 12 Sep 2018
If you were to leave Optus, what would be the reason?
Asked 20 Jan 2018
Awful customer base in my area, retail is neglected by upper management. Not what I want to do for the rest of my life.
Answered 20 Mar 2019
Person family health problem that required my presence in Newcastle.
Answered 14 Jan 2019
Does Optus have a staff discount? How much is Optus’s staff discount?
Asked 6 Nov 2017
It depends which area you work in I believe. Currently the 25% plan discount and also a monthly $80 credit applies to your Optus bill. There's also access to partner discounts (ie 25% off Dyson) and a smart spending app which has a bunch of discounts for various retailers (ie Woolworths Gift Cards 5% Discount, Uber Eats 4% Discount) and more, depending on where you're located.
Answered 12 Apr 2021
All Optus staff gets 25% discount on mobile and home plan. There are extra benefits for the senior leadership team too.
Answered 28 Feb 2021