Overall Reviews at Harvey Norman
Had the range but not the desire
Too many times changes to KPI;s were made because they were achieved. Minimal assistance from management to source appropriate products at competitive pricing.
Customer Service Associate / Cashier | Woodville SA
| 10 Dec. 2019
productive and fun!
Everyday is different which makes it more productive as don't feel as if you are doing the same thing over and over. An overall good vibe throughout the workplace makes it that more enjoyable.
Sales Support Coordinator | Sydney NSW
| 11 Feb. 2019
Harvey norman, dont want to write a review so i will just have to enter this in as filler so that i can progress to the next step of finishing off my application
great people to work with but not the franchisee wasn't
nice work place, wasn't a fan of the management, i was asked to resign from my job there, for reportedly customer complaints although i never had any complaints personally
not a good place to work in at all
don't work here management are rude and will not look after you you get blamed for their mistakes,
very upsetting place to work they appear nice at first then they turn on you like woolfs
Sales Representative | Australia
| 29 Mar. 2019
Work in Harvey Norman Life
Work in Computer Section. Do Sales and Technical and repair job every days.
In this job, I learn a lot selling skill and the skill to solving customer issue and listen to customer and the way to meet difference kind of KPI targets
in the workplace culture, during this 5 years, I met and work with difference culture manager and colleague. Generally, in Harvey Norman is nice and we are always self motivation and feel satisfaction.
Hardest part of this job is meeting the ridiculous customer
Happiest is excellent work life balance and got good support from Head office
Prosfeel Comfortable and good work life balance
Consnot many promotion chance and manager is kept changed by head office
great place to work, learn lost and dealing with people on a daily basis
My job is mainly customer service, maintain stock levels, housekeeping of the store.
high standard of customer service and working in a team
work well with management and have high respect for all managers within the store
dealing with difficult customer,
enjoyable - learning how to work as a team and learning how to work with customer both easy and difficult one. gaining knowledge with all IT equipment
Busy and demanding
receiving stock in and batching for three different franchises.
was not enjoyable environment
lots of work, fast pace
Prosopportunity to learn new things
Consevery new franchisee tells you how they think you should do your job
Busy it can be when there are a lot of customers flowing through especially during weekends. The team was well managed and acceptable to work with. Managing product sales and stocktake was my role as well as selling products to customers and meeting their needs.
ProsInteraction with customers
ConsTravel time to work
A typical day as a casual banking clerk and administration assistant begins with organising floats and takings bags to be distributed to the cashiers within the store, printing various banking reports for each franchise, balancing cash/eftpos/financing for each til for each department and preparing banking reports of the previous day's takings, answering phones, general admin and support duties.
Whilst in this position I have developed a strong attention to detail, strong cash handling, problem solving and communication skills.
The most enjoyable part of the job is when everything balances at the end of the day and interaction with staff and customers.
Hardest part of the job is being the only one in the office over the weekend.
Prosgreat opportunities for growth and career development, salary
Fun workplace, very competitive
I was working for Harvey Norman as a sales person for the Electrical department , I was learnt how to meet and greet customers ,how to tell the difference from each product that we are selling ,how to sell the product and give the customers a positive attitude that they will agree to buy it .
Harvey Norman would have competition for the sales people of how to reach their sales target , we were offered free products, Food Voucher or Petrol Voucher for being a top sales person in the department which I achieved all of my targets and were offered with all those free stuffs from the company .
I have learnt from Harvey Norman of how to work as a team member, how to look after our dearest customers , how to sacrifice my days off to help out with Dodo even if I didn't get a paid on that day ,I will Volunteer to help out with short staff .
ProsFree Lunch, Free products, Free Petrol Voucher
ConsLong Hours when we have stock take
Fun place to work.Customer orientated
Sales, cleaning, restocking, ordering.
Team worker.Enjoyed working with other staff.
Had to meet regular sales targets.
Loved helping customers find a solution to their needs.
Loved helping plan their new kitchens.
Exciting work environment
there was always something different to do, customers and/or visual presentation on the shop floor.
Always being customer service driven. Helping Co-workers to come to a solution for their customers and making sure that they always get what they need.
Communicating with suppliers and carriers, lead times and on time deliveries for our customers. while having a business mind set.
Expanding my skills to all aspects of the business.
ProsGreat people, and company.