HAYS

Working at HAYS: Company Overview and Reviews in Australia

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HAYS
3.9
168 reviews
HAYS, AU Ratings
3.9
Average rating of 168 reviews on Indeed
3.7Work-Life Balance
3.5Pay & Benefits
2.9Job Security & Advancement
3.6Management
3.5Culture
Headquarters
4th floor, Regent's Place, 20 Triton St, London NW1 3BF
Employees
1,001 to 5,000
Revenue
$1B to $5B (USD)

Popular jobs at HAYS in Australia

 Average SalarySalary Range
9 salaries reported
$61.61
per hour
$30.80-$92.45
6 salaries reported
$51.50
per hour
$25.75-$78.35
5 salaries reported
$56.80
per hour
$28.40-$85.20
4 salaries reported
$73.13
per hour
$36.55-$200.00
3 salaries reported
$40.50
per hour
$20.25-$60.75
Salary Satisfaction
72%
Of the employees are satisfied about their pay, in Australia
Based on 280 reviews

HAYS Reviews

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Overall Reviews at HAYS

3.0
Laborer | Perth WA | 13 Jan 2015
Used to be a pleasure to work for before I became a number on paper due to staff/management changes.
I have worked for the company on and off since 2010,even on my weekends/weeks off while shift working at Westrac. Due to the nature of recruitment agency employment, I have gained a wide range of experience in many fields of work, learning to adapt to changing workplace environments with ease. My co-workers are often like-minded, hard working and easy to get along with, many have been travelers on working holidays that share interesting and inspirational stories.The hardest part of the job lately has been getting sent to jobs I'm not interested/experienced in and feeling like I'm wasting time I could be contributing towards a long-term career, working away from my friends/family/home for little or no financial benefit opposed to working in town because of this and relying on the work they have promised only to have it cancelled at short notice. At the same time, the most enjoyable part of the job has been getting to work in the Pilbara, living the FIFO lifestyle and meeting many interesting people while gaining valuable life skills/work experience.
ProsGreat variety of tasks/experiences, good contracts with highly sort after companies
ConsOffice staff change positions often, end up working for someone who doesn't seem to care about your previous work experience/future goals, as long as you are filling their positions. Basically tell you that you are easily replaceable, if you attempt to negotiate terms or request another job placement, despite a solid work history in the company.
1.0
Electrician | Melbourne VIC | 25 Aug 2018
Terrible hourly rate, no job security and dishonest recruitment staff
Avoid at all cost. Recruitment staff are dishonest and will say anything to get you to site. They work on commission. They advertise above award wages when they don't and if lucky may pay 50 cents above award. The award is so low no electrican would work for it. They have you travel long distances to sites even when other sites have work much closer. This is due to the commission they take from your hourly rate. They compete against other hays recruiting staff. They lie about hourly rate and site conditions. Which you don't find out about until your on site. They promise better pay on future sites which they don't and will never have work at. For example was told of construction site where i would be paid eba union rate and conditions and that they will get me on site asap. I ended up on the site in question not only was it not a union site but hays had never been approached to recruit electricans for the site. Labour hire are middle men that should not exist and profit off the worker to the tune of $30 per hour that you work. This money is the difference between you getting by and you struggling to pay bills and eat. The Labour hire industry needs to regulated and licensed or outlawed to ensure people like hays don't erode workers pay and conditions any further.
ProsMinimum wage
ConsMinimum hour rate, charge you out at $60 per hour + and pocket over half for themsevels
5.0
Laborer | Newcastle NSW | 28 Aug 2019
Always looked after me
Hays is a great company and keep me in very regular work. It is performance and review based and most of those complaining saying that they can’t get work have failed to stop blaming the world and the employer. Hays is very simple and very supportive of their good temps. By good I mean they show up to the site on time and early They follow the policies of Hays and the host employer They give it a go and work hard and don’t stuff around They do as the host asks and fulfills the clients needs If you do the right thing and are Punctual, safety conscious, follow the policies and rules and put a decent effort in you WILL never run out of work. I myself am not the most skilled fit or healthy worker but I always do my best and put in the effort follow the rules and show up on time and as requested and I have never had a week without work since I signed up. You look after the client and Hays reputation Hays will look after you. If you can’t meet those standards you won’t get and keep work anywhere it isn’t the agency as some sayit is all up to you and your work ethic you only get out what u put in As for pay rates when I work 7am to 330 5 days a week doing labouring in construction I get 979.60 after tax Nearly 200 a day Hays is amazing and will support you just put the effort in and reward the risk they take in giving you a chance
ProsGreat service plenty of work if you are willing to put the effort in
ConsNone
3.0
Admin | Australia | 27 Jan 2022
Fun culture, fast paced, low salary
I worked at Hays for almost a year, this was one of my first jobs in an office setting and the culture and environment was an excellent place to start off my career. I was lucky as I was within a good team, and that made my experience great. In terms of progression, unless you fit the stereotype personality they have in mind it’s hard to progress up, but definitely can be done just have to try to mould to that. Regarding salary, it was extremely low, almost minimum wage, and in the role I was in, there was no extra benefits or commissions, even though you contributed to the consultants reaching their commission. I believe they purposely hire candidates who don’t have much experience within an office setting as those people don’t realise how low the salary actually is. However, in saying that the experience and knowledge I gained from Hays helped set me up really well for future positions. I loved my time here, and I would recommend it as a starting point for anyone looking to work in an office setting.
ProsTeam culture, monthly drinks, skill building for future roles
ConsVery low salary, Recruitment and working around recruiters can be stressful
1.0
Recruitment Consultant | Perth WA | 17 Mar 2022
Avoid the Perth office (Toxic, overworked and bad environment)
Hays (Perth) have a toxic/cliquey culture and most managers and directors are unprofessional and gossip. The management are bad and they promote anyone to a management role because they cant retain staff, so they have no other option. The turnover is terrible, 19 people left my team in the year that I was there. When you hand in your notice to go to another agency they walk you out the door, and ask questions that are none of their business such as "how did you get the job, did you apply or.." and have a poor attitude about it. Then they try to intimidate you around the whole situation. They also only praise 360 consultants. The commission is awful as a recruitment partner or consultant as well as the base salary- you can get better anywhere else. Then they have the audacity to brainwash their workers into thinking that Hays is the best agency to work at and you wont get a better experience at another company when in fact every employee who leaves is glad about their decision. Don't get treated like a number rather than a real person and avoid this company.
Prosend of period drinks
Conseverything
1.0
Childcare Provider | Melbourne VIC | 27 Nov 2018
Dissapointing
I worked for Hays In the past and worked almost everyday through my consultant at the time. With a few years gap I worked for Hays again and was happy with their professionalism and the amount of work I received. More recently I asked to work with them again and was told I could. I was sick the one day they offered me work and the consultant made a disparaging remark about an interview I hadn’t been told that I was unsuccessful in. It was very rude and hinted at a form of toxic bullying. It made me realise not to continue working there. Very disappointing that no one properly spoke to me about the failed interview. I already realised it was not the right fit, but had expected the same professionalism I had experienced in the past. They also sent me to the wrong area for this interview and wasted my time hugely as I was planning on continuing working with them. I have always had excellent feedback as a casual through agencies while working in childcare and kindergarten. Very disappointing! Also the Pu rates have remained stable for many many years!
ProsNone right now
ConsAll of the above!
1.0
Recruitment Consultant | Melbourne VIC | 15 July 2020
Worst place I have ever worked
I wouldn't recommend this company to my worst enemy. Extremely unprofessional and toxic workplace culture stemming from the directors down. I didn't even last 6 months at this company. This place took a mental toll on me and I didn't realise exactly how bad it was until I left. There is a culture of competitiveness, bullying, people having outside of work relationships (if you know what I mean... affairs the works) - mainly managers and directors from what I gathered whilst I was there. It is not a place for kind and good people. Its a breeding ground for bad people and a terrible environment to work in, being overworked, run down, bullied and judged. They make you work 8-5.30pm everyday and it is expected you do overtime and dont get paid for it. Im surprised fair work haven't been into this place. If you are a company looking to use hays dont do it and if you are looking to work there... well here is your warning.
ProsNone
ConsLong hours, bullying, manipulation, toxic culture
2.0
Boilermaker | Gold Coast QLD | 4 Dec 2019
Exploitative and chaotic
I am very experienced, and have no trouble getting or keeping jobs elsewhere. Whereas with hays, it took around three months from the time of my interview to the time when I got a text message about a job. The pay was far too low for the skill level and uncertainty of the role. Labour hire work needs to pay more than regular work, in order to account for the uncertain duration of the work. The staff provide very little feedback about what could be done to improve employability, in other roles I unsuccessfully applied for. I found it very difficult to get in touch with relevant people in the office. They always seem to be away, in meetings or simply missing. It can take days or even weeks for them to get back to me. Two years prior to this, I was employed through hays to a company for seven months straight. There was no option of going full time at any point. As such, I can only conclude that there is no future in working for hays, despite what the consultants told me.
2.0
Traffic Controller | Perth WA | 3 Dec 2015
Not a good company to work for.
I worked two differnt jobs for Hays Perth for 6 months started Traffic Control that was fantastic.Be prepared to work in only 2 work shirts & trousers..no safety gears only safety glasse & gloves. Fifo utility was good at first for 3 months then work became scarce, from 2/1 to 1/1 no penalty rates, i worked mainly dayshift cleaning, then did a night shift cleaning for a week. My pay was the same as day shift rate, i called the office was told i got paid the penalty rate which the client paid. Typical blamed the client which i know paid me shift allowances that i never got from Hays. Not happy feel ripped off I worked very hard for little pay. Now with a good fifo company, being paid good rates, good penalty rates and more work, more uniforms and PPE. Thanks Hays....I now no who not to work for.
ProsPaid on time if you email your timesheet in.
ConsNo penalty rates, no work 1/1 if youre lucky, 2 uniforms to last months basic PPE gear. Glasses & gloves. No final Pay
5.0
Executive Support Officer | Melbourne VIC | 19 May 2015
Wonderful Case Manager
While in Melbourne for 3 months looking after my dad, I had the opportunity to work for Hays as a casual employee for Elite Consumer Services (BP) in the CBD as a Contact Centre Operator. My duties there was to provide excellence in customer service, to assist all customers with their queries, update their accounts, transfer the customers through to the correct departments and request changes on their accounts. I had learnt a lot within the 3 months there and met some great people. Once again, I was in a company with great management, fantastic support and a wonderful team leader who was always there to assist when needed. The rest of the team in the contact centre where always friendly and very helpful. The hardest part of the job was the travel to get there, the most enjoyable part of the job was the learning within yet another industry.
ProsLearning more about BP
ConsThe Travel
1.0
Waste Operative | Northampton | 27 Nov 2015
Don't work for this agency
Worked as a waste operative(Bin Man) for 5/6 weeks through Hays Recruitment Agency over the summer before going uni . The agency representatives on site were very unhelpful, incredibly rude and seemed not to care about the agency staff, their only interest seemed to be to continue recruiting as many people as possible. They rushed to get us signed up so we could work yet it took them 2 weeks after I'd worked to be paid because they hadn't entered my details onto the system, they were made aware that I wasn't on the system half way through my first week when I got suspicious about everyone else having access to their online platform and I didn't, it took numerous phone calls & several visits to the site on my days off for them to actually do something about it & even when I did get paid I had hours missing. They don't not pay you for the induction either but I'm guessing the guy conducting it must be on hourly pay and not a salary because he dragged the day out for much longer than necessary. A text the night before to know if you're working the next day wasn't always sent & I'd wake up to find missed calls from them asking why I'm not in despite them saying if we didn't receive a text then it meant we were not working the following day, it seemed to be that they expected you to turn up regardless at half 6 every morning and just be sent home if they didn't need you, this happened to me twice which is why I decided that if I didn't receive a text then I would not waste m
ProsNone
ConsEverything
2.0
Reclutamiento y selección | Ciudad de México | 4 Aug 2016
Ambiente de competitividad
Si eres una persona ambiciosa, enfocada a resultados y motivada por un ambiente de competitividad y con mucha tolerancia a la frustración Hays te ofrece un clima laboral jovial enfocado al alto desempeño. El trabajo en Hays es una combinación de actividad comercial, reclutamiento y asesoría consultiva, por lo cual busca gente muy organizada que sepa administrar bien el tiempo. Los objetivos se miden diaria, semanal y mensualmente. El trabajo es una mezcla 50% actividad comercial y 50% reclutamiento, por lo que las responsabilidades son: la prospección de clientes (llamadas y citas), levantamiento de requerimientos de posiciones vacantes y realizar el proceso de reclutamiento (búsqueda de candidatos, entrevistas y presentación de candidatos al cliente). Los resultados se miden en facturación mensual y cumplimiento de objetivos. Por el modelo de Hays "trabajo al éxito" sólo si colocas al candidato en la empresa ingresa tu facturación y te pagan una comisión adicional a tu base salarial. Tienen diferentes formatos y procesos para medir la actividad por lo que tienes que estar registrando tus objetivos diarios en papel, agenda y sistema. Si en tu horario no lograste los objetivos están abiertos a que vayas los fines de semana o te quedes por la tarde para cumplirlos. Pros Puedes tener comisiones "atractivas". Si superaste tu meta de facturación mensual te reconocen. Aprendes a relacionarte y conoces la cultura organizacional de las empresas con quien
ProsAmbiente jovial
ConsAlta rotación, cultura competitiva
3.0
Nursery Nurse | Liverpool | 27 June 2017
Good stop gap
After finishing a maternity cover role in a nursery, I turned to HAYS while I searched for another job. I had almost regular work for about 3 months, although an error in my tax code meant I was struggling to get by. I then got a 4 month placement in a school, which was great, and was lovely being full time, but since then I have had no more work. They are sometimes offering me things I'm not qualified for - for example, exam invigilating, or in a class of children too old. I don't know if the work is just drying up, or I'm not being chosen for the roles available, but it's not a sustainable way of living. I am looking for other jobs but keeping HAYS on the side for now. Obviously the main issue is that it's a zero hours contract, so if that works for you, great. Just don't rely on HAYS for a good income. Which brings me to another issue with the job - pay. While the hourly rate is good, and far more than you would get working in a nursery as a permanent member of staff, when working in schools you get a daily rate. This means it doesn't matter how many hours you do, you get paid the same. Putting in long hours in a the school meant some days I was down to about £5/h after tax. The company is brilliant, and the process of signing on was very quick. You develop a good relationship with your recruitment advisor, and in my experience they are very professional while taking the time to remember who you are and your situation, making it also personal. The most en
Prosabove average pay, no commitment
Conszero hours contract
2.0
| Normandie | 19 Feb 2019
Poor communication
I worked with one guy at the Slough branch, and I was told from the beginning he was looking for work in which he did baring in mind, but at the time I managed to find a better job after so I had to decline after. After that job finished, I asked my consultant for more work, (not sure if he held a grudge I found another job that was not under his care or not), I then had to send my updated CV, baring in mind he told me he would send his email to me as I lost his email address, but eventually, I ended up finding it. I emailed and called him as he mentioned about a job that was suitable for me, in the end, never got back to me, I called times and times after and nothing, he was either in a meeting, or on the phone etc etc. There was a job I saw at their Reading branch and the job was in reading but it was something I wanted to do, as it matched my career background perfectly. I was then told, the Reading branch only caters to people who work in 'Reading', which I think is poor as the lady I spoke to who dealt with the reading job said, it would take me more than an hour, when reality, I usually go Reading most days and it takes less than 30 minutes at times. Another poor excuse. She then kept telling me to contact Slough branch as I live nearer there, and that my consultant should be the one to refer me for the role, but as I mentioned to her, the guy who I'm assigned to, is hard to get by as he seems to be always 'busy'. Overall, I genuinely lost hope for this company
ProsLook out for jobs the first time round, well mannered
ConsPoor communication, poor excuses
5.0
Secretary | Cooling | 3 Oct 2013
I found Hays to be very helpful in finding temporary work. I thoroughly enjoyed working in construction. It must be inherited from my Father,
On entering the office, the first task was to switch on all computers, check emails, very importantly make the tea/coffee for everyone after my arrival. Morning meeting with Director to discuss emails, previous days business and pending business to be carried out that day and pass on to appropriate departments/contractors/engineers. Answering the telephone, resolving queries, filing, diary management, catering for meetings, arranging flights/accommodation and general smooth running of the office. I learned how to create various forms including Method Statements, Risk Assessments, liaise with Health and Safety to rectify problems on site. I also learned how differently each company carries out their own procedures. I have to manage an office when management is not present, how to find new sub-contractors, new suppliers, caterers, booking flights and accommodation. Most importantly being able to adapt and learn new skills. I have always enjoyed working with and for my co-workers, whether it be consulting for advice, or, asking for advice. There is no shame in asking. The hardest part of of the job on occasions was language, as I do not speak Flemish and only a little French. I have always be lucky in the fact that I have always enjoyed my jobs, as they have been varied and I have learned a lot from each one and been able to adapt myself. I would welcome to opportunity for a new challenge and experience.
ProsFlexibility if I worked late, or left early, I could take time to make it up, or, leave earlier depending on the situation.
ConsDealing with companies going into financial difficulties.
2.0
Recruitment Consultant | Toronto, ON | 24 July 2019
Last one in, first one out
They sell you a dream about the amount of money you can make and how far you can advance your career. They put you through a strenuous three-month, highly aggressive training that they say gives you all the tools to succeed. When you finally get a chance to apply what you've learned they expect you to hit the ground running. There is barely any guidance and they expect you to figure out much of it on your own. The regional director in the Toronto office has bullied so many people out of positions and will probably continue doing so. Lots of inappropriate language and jokes on the sales floor, and even drug use. NO WORK/LIFE BALANCE AT ALL. They expect you to devote all of your time and energy into the company and then in the end they will kick you to the curb. They claim to be transparent with your progression but be aware that any job offer you sign with them there is a one year clause that they can fire you without cause. You will be left in the dusk. Most of the team leaders and team manager are amazing as they try their best with you and know that it is a highly stressful job and environment. They start you off with a great vacation package but if you use it they start to ask questions, make you feel bad about being sick, and even go as far as accuse you of not being sick when you take a "sick day" which is considered a personal day. If this is your first place of employment as a recruiter, good luck on your first year.
ProsGreat young professional, team leads try their best, great vacation package
ConsNo work/life balance at all, rude, unprofessional upper management
4.0
Senior Recruitment Consultant | Bradford | 21 Jan 2016
A fun place to work and lifelong friends were made
I worked at Hays for 4 years and can honestly say that I really enjoyed my time working there. The training provided by the company is invaluable and on tap. You can literally book on any course you wish through their e-learning system and have accommodation and travelling costs fully funded where required. I found that some of the management took a harder approach to KPI's than was necessarily needed. I often found myself on pointless phone calls and visits with both candidates and clients just to hit my ridiculously high KPI's and to keep management happy, but I appreciate that this is the culture of most recruitment companies. There was always social events and incentives to motivate employees and look forward to, as with most corporate companies. Their payroll department needs some attention. There were many times my workers weren't paid due to them missing timesheets, or not running payments, and I would then take the abuse from the candidates for this! They also found it difficult to pay employees correctly, and were very reluctant to pay me due commission after leaving, which took them a year to do so! Overall I feel I have learnt some valuable skills working for Hays and would recommend it as a good place to work (Barr the payroll department, KPI's and poor commission structures).
ProsSocial events, team building, job security and progression
ConsRozma was good. I advised her that I still have a few to see and will be in contact next week, probably about this time next week.
4.0
Teacher | Lancashire | 14 May 2017
Great company to work for.
Working for Hays involved waiting my the phone in the morning to see if there was any work available for that day. If I got work that day I would arrive at the school and be told everything I needed to know for the day e.g start times, break times, end of day etc. I then usually have a few minutes (10- 30) to get everything sorted for the first session.Sometimes work would be left by the classes permanent teacher and sometimes I would deliver my own planned lessons. When the children arrived I usually would get them started with a morning activity, reading for example. I would then take the register and get to know the children a bit. I would then teach an English lesson followed by a maths lesson (although this would vary from time to time) during break I quite often would be on duty so I would supervise the children whilst playing. In the afternoon I would teach another lesson or two, something topic related e.g art, history etc. I've learned many things such as improving my Literacy and Maths skills, how to be more confident and assertive and how to manage my time throughout the day. The hardest part of the job in going into a new work place everyday and not knowing anybody and the day to day running of the school. The thing I enjoyed most about this job is seeing children learn new things and see that they enjoying learning and are developing their personalities and skills.
ProsRewarding, exciting enjoyable.
ConsNot guaranteed work, can have weeks off at a time without any pay.
5.0
Site Manager | Cambridge | 16 Apr 2018
An amazing company
Hays are the best agency going without fail. I have worked for them from 2012-2018 and they have always put me with professional construction contractors and subcontractors. Their efficient at dealing with the client for you regarding your hours and rate of pay and agree everything with you prior to starting. I believe they are the best agency around because they get the big construction companies such as Kier, Carters and big subcontractors workers, therefore you don't end up working for small business's that are more cut throat. They handle their workers with respect and will raise any issues you have on your behalf. Aslong as you are punctual, professional, good at what you do and have a good attitude about how you manage your business you will always be able to rely on Hays to pay your way in life and earn money. They also have clipper contracting, which are a very good umbrella company to work for where you can claim back your expenses. Or you can get paid through a limited company as i do myself, where you can also have the option to get paid in gross and do your own taxes. The possibilities are endless if you work hard you will achieve. Working out of the london office with Micky Piper, the cambridge office with james blackham and Inga, and the northampton office with Paul Knightly i can honestly bank on them always keeping touch with upcoming work which is required in the construction industry as it is so versatile.

Questions And Answers about HAYS

Do I register with you (Hays) to help me find a job?
Asked 5 Sept 2017
Yes and too much Because it's a professional location
Answered 10 Feb 2019
I submitted my resume in hays for a part-time job 3 months ago...still they are not able to arrange a part-time job....I don't know the reasons but I expected a lot more better service from hays...as I listened to d service and standards through my roommate I applied but unfortunately they are not able to arrange an interview !!
Answered 1 Sept 2018
What are the benefits and perks of working at Hays?
Asked 19 June 2017
The good job and perfect salary
Answered 10 Feb 2019
Weekly pay
Answered 3 Feb 2019
What interview questions do they ask at Hays?
Asked 7 Apr 2017
Can you clean
Answered 2 July 2020
Which time we'll starting Which time can you'll be there
Answered 10 Feb 2019
What is the company culture like at Hays?
Asked 14 July 2017
Valerie Bartholomew
Answered 12 June 2018
Communicative and friendly.
Answered 9 Dec 2017
Does Hays require a background check? What kind of background check does Hays do?
Asked 5 July 2019
Yes checked my referees who were past managers
Answered 18 Oct 2021
Police check and past work check
Answered 6 Oct 2019