Working at Downer Group: Company Overview and Reviews in Australia

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Downer Group
310 reviews
Downer Group, AU Ratings
Average rating of 310 reviews on Indeed
3.7Work-Life Balance
4.0Pay & Benefits
3.3Job Security & Advancement
Sydney, AS
$5B to $10B (USD)

Popular jobs at Downer Group in Australia

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Salary Satisfaction
Of the employees are satisfied about their pay, in Australia
Based on 398 reviews

Downer Group Reviews

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Overall Reviews at Downer Group

Rigger | Port Hedland WA | 1 May 2015
Great bunch of guys to work with. Would work with Downers again.
• a typical day at work would begin by arriving by bus to our dongers. Minimum safety P.P.E on, we sign on and blow in the alcohol testing device. Put our food in the fridge. Sit down relax, chat or prepare ourselves for the shift (Fill water containers etc..) Begin pre-start with 5-10 min stretch out session. Which commonly would be led by a volunteer. Then the Pre-start would then begin with management communicating all relevant information pertaining to the jobs required. Then we would go to our supervisors and be given our specific jobs for the shift. Locking and signing onto a permit box before going to site. We would then prepare our paperwork and tools. After arriving at our specific work area., we then would fill out the required documents before we begin our task. Then we work safely together thru-out each shift. We eat and drink plenty of water. Have rest breaks if needed. Until the end of the shift. Where we make sure we unlock & sign off our permit to work box, before leaving site. • what I learned was safety is everyone's responsibility. • management- I felt that the majority of management was easy to get along with and they knew what they were doing. • I met a lot of good guys that really knew there job. • the hardest part about the job was that the job finished. • the most enjoyable part about the job learning new skills and advancing my Rigging skills.
ProsDecent pay, great guys to work with.
ConsEnd of job, saying goodbye.
Safety Specialist | Perth WA | 31 July 2013
A grewat place to work and assist to drive saafety programe.
A typical day would be, read emails from previous day, attend prestart meeting. Update registers as required, Go out into the field and visit work groups and speak to them to ensure that there are no safety or general concerns. Return to the office and discus any concerns with management. If changes are required complete these changes and ensure that they are fully communicated to the crew. From this project I have learned traffic management skills having gained a basic traffic management ticket. This has allowed me to view traffic management set ups and ensure that they are safe and correct, I also have a better understanding of road maintenance principles. The hardest part of this job was to convince senior management of the need to have a construction risk assessment so that we could look at our most serious risks and plan for changes.. The most enjoyable part of this job was working with the managers and crew, They would come to us with ideas and most of the time they would recommend improvements, we were able to make some changes for them .
ProsA goodd safety culture.
ConsSome upper managers are resistant to safetty concerns.
Fitter | Western Australia | 17 May 2012
good Co workers,
121/2 hour days, meals supplied at camp, fixing drills and maintenance on some light vehicles, parts ordering. Have gained knowledge of diesel fitter and gained a few extra tickets with extended training by the company. Management is variable depending on the level. Young guys out of uni at top jobs does not always produce the best outcome, sometimes experience just wins out over everything. Most co workers are great, language barriers in the mines can be challenging with so many Overseas people coming to work here with out much english or experience. The hours are long and sometimes talks with supervisors can be frustrating as there often seems to be bias opinions. I enjoy the trade I am in and thrive on working with my hands and learning news skills each day. My work has started as a small toen mechanic and progressed into a trade of may variables and challenges on the way. I am proud of my acchievments and progressions in my trade.
Prosbig company, great training, good experience
Consto much travel, high cost of travel straining on the family, too much time away, too far away, takes over 24 hours of travel each way.
Packer | Christmas Creek QLD | 4 Sept 2014
Productive but working hard on our safety culture
Water cart operator is my main daily job, watering haul roads and every day clearing the work area of dust. I also drive dump truck and find the 789 is so much more comfortable You are never to old to learn from the young or the old. As a Health and Safety Rep you are learning every day and I welcome the courses and guidance in this role. I have just completed the two day ICAM course and found it very interesting. Management at Downer are very approachable and they are not afraid to have a chat. They never have and issue if you need a moment of their time to discuss any issues. My co-workers are a very close and we not only enjoy each other company but we socialise out side work. We work well together and are able to have a laugh together but can also tell each other if there is and issue. The hardest part of the job is the 2/1 roster. I enjoy most days but the best part of my job is, as a Heath and Safety Rep I am able to learn something most days. I get to be involved with a variety of issues
ProsLearning different things
Cons14/7 roster
| Australia | 27 Oct 2016
Mushroom management, lots of tiers of power hungry maniacs
Good workers, staff however, unsupported by layer upon layer of senior management who are definitely not "for the people". Not far from slavery, long hours and management don't like to listen so best to just shut up and get back in your box, do your job and take the pineapple. Lots of emphasis on making money, little investment in people or tooling. Don't bother asking for new machinery or equipment even though it is causing you to be delayed and stressed fixing broken tools constantly. Get used to being blamed for delays due to the company providing inadequate equipment which doesn't enable you to do your job and wastes hours each week. Summary: Good workers and lower/middle staff who are bled dry by an uncaring senior management more interested in chest beating, employing even more useless senior management and producing fancy intranet pictures.
ProsYou do get paid.
ConsWork hours, support, equipment to do the job
Administrative Services | Laverton North VIC | 3 Oct 2016
I really enjoyed the variety of responsibilities I was involved with at Downer
A typical day at work is when 300 paper work of data entry comes through and there's already a three days worth of work awaiting to be input into the system, there is also calls to be made to book appointments for the fitters or technicians, and there's reports to be created for the managers and the company whom operates the projects. The management team is like any other management team in other companies I have worked for, there is always room for improvement. The hardest part of the job is when you feel unappreciated with the hard effort and work performed and the most enjoyable part of the job were the good people and friends I met and learned from their experiences and have helped me along the way
ProsYoga group and all the healthy activities
Conslong unpaid hours
Foreman | Wellington NSW | 8 Jan 2017
Productive and safe workplace
A productive day at work involves a tool-box meeting which is good to have all staff informed of the daily tasks, possible hazards, and to have everyone on the same page. All staff are informed of their responsibilities for the day . I enjoy organising these daily tasks and working with a great crew. This position has taught me to be considerate and patient when training or designating tasks to staff. Management are always a phone call away when advice is needed. We all work well together. The hardest part of the job is making sure that all staff are properly supervised. There are times when I have to multi-task with different jobs ensuring the safety of staff at all times and each job is done properly. The satisfaction of completing a job successfully makes the job worthwhile.
ProsUse of company vehicle and phone. Working outdoors.
ConsWet weather
Administrative Officer | Sydney NSW | 17 May 2018
About 3 years late to the party
While a lot of companies have already experimented with outsourcing to offshore contractors, realised it doesn't work, and brought the roles back into local offices - Downer is only just beginning this experiment and there is very little job security. The office in North Ryde is basically the same as any other North Ryde/Macquarie Park office, the pay is around average, sothere is not much incentive that separates it from the many many other corporate jobs in the area. Accept that it is particularly slow, offers very little in the way of growth (both salary wise and personal development), and offers zero perks. I would say it's good for someone looking for short time employment, but even then it's nothing special
ProsFlexibility (though not all departments are flexible)
ConsUnsecure; no development; slow moving; no perks/incentives
Laboratory Technician | Melbourne VIC | 4 June 2020
Stressful and Unrewarding
Working at Downer was definitely a learning experience if one is new to the industry and thrown into a situation where he/she is put in the deep end with minimal training and an understaffed team. There is little to no room for error, but with a plant that often breaks down and with miscommunication between upper/middle management running rampant, you will often be scapegoated into blame. Staff morale is incredibly low due to questionable pay-rate decisions, continual condescension from management, and a failing safety culture where injured staff are being coerced to attend work anyway. Overall, I would only recommend this workplace if you do not have any family or social obligations, and are desperately seeking new work experience.
Fitter | Boggabri NSW | 24 Feb 2014
Standard Work environment with drink machine available.
You start a day with being assigned your task and do a take 5 or SWMPS. You plan your assigned task and ask for additional resource should you require. After completion of task, you do a general house keeping and if your shift is not over you assist others as required. Training opportunity is great at Downer and the management is readily available to assist as needs arises. Your co-workers are good and they assist whenever required so general team work is evident. The hardest part of the job is when special tools are not available and the small tasks prolongs. The most enjoyable part of work is when I complete my assigned task on time and am really satisfied with my effort.
ProsAssistance is always available
ConsSpecial tools non existance
Support Engineer | Auckland City, Auckland | 3 Feb 2018
A growing Infrastructure construction and maintenance company
Downer NZ has a number of divisions including Road Maintenance, Technology, Transportation, Road Science, and Infrastructure Projects. It has changed a lot in recent times making some important acquisitions in building and building services. Downer operates in a number of ways, including term contracts, alliances, and tendered projects. I work in the Infrastructure Projects division which has, over the past three years, evolved from regional teams working on local projects, to a one team philosophy, lead by two general managers split geographically - North Island based in Auckland and South Island based in Christchurch. This change required site staff to become more flexible over location, with extended periods working away from home. For me this has brought both pros and cons such as travel and increased income but a reduction in work life balance and much time spent away from loved ones. Others view the opportunity to spend 12 months to 3 years working at different locations around the country, on larger infrastructure projects, some of National importance, as a major draw card for working in this division of the business. The New Zealand Pike River Mining disaster, brought with it law changes that have forced all major Australasian companies to review the way they manage risk. Downer NZ Infrastructure Projects is no exception and is looking to become more process driven, as reflected in it taking on ISO 9001:2015 accreditation this year and investing in
ProsImportance of the work
ConsWork life balance
Telco Provisioning | Wellington City, Wellington | 14 Jan 2014
Empty promises, reactive management and token corporate gestures around health&safety (the focus is on a safe environment, they fail to consider the human element and the effect that ongoing workplace stresses have on an individual's ability to stay safe.) They'll send you up a power pole, fully kitted out, with hard hat and safety harness... but turn a blind eye to the fact that you've been working 10hours already, the light is fading and the only break you got a chance to take that day was interrupted by dispatch dumping more work on you. Praise is lumped on those who work 7days a week. There is no structure or system to effectively use the pool of staff available. Attempts to raise issues and seek resolution = personal attacks and a generally squeeze being applied until the individual either leaves, or otherwise shuts up. They operate on a divide and conquer principle... every employee is an island. Very poor morale. Depression is rife. The company uses an EAP programme, to provide counselling to staff, but you'll have to fight to take leave, to make an appointment. The support starts and ends there, you take your problems to EAP and fix them there, or don't come back. No interest in creating a workplace that works for frontline staff. Sadly this means the good people move on and the ones who remain get more and more bitter. Best viewed as a stepping stone to somewhere else or an opportunity to work ALL OF THE HOURS and save some money. Be warned tho, you
ProsPermanent roles, Overtime rates, Safety gear provided.
ConsLong hours, compulsory overtime, lack of essential resources, no support for real issues.
Fiber Technician | Dunedin, Otago | 18 May 2015
Great company,people,managers.
Working for Downer was a great company to work for, they were really safety focused, which made everyone stop and just take 5, before we started our day. They were also big on training, so if were unsure we would be either shown by someone, or we would all be trained together so everyone was up to speed. Our field manger was fantastic, always there to help or even come out to the job site and help us to get the problem sorted. A typical start, was ringing every customer, that was booked in for a Optical install, just to let them know we were coming, and also to we were coming on the right day and time that they had been informed by there internet provider. Then we would look at all the information we had of were the fibre was located in the street and work out the best route to the house, and consult with them on the best place for all the hardware to make the new optical connection work. Everyone that worked on the installs were great, always there to help or lend equipment if necessary. Great people, great work environment and when the job that the customer was happy with and the fibre was up and working at the speed they had signed up for that always made the day a good day. Hardest part was when we would have blocked tubes which meant the fibre wasn't able to be blown from the street to the house. Which meat it was passed back to the build contractor who put all the tube's in, to come back and dig up and fix the problem, which delayed the customer from switching to fi
ProsFully equiped van, phone, tablet. Great team, good management.
ConsSometimes long days to finish the job for the comitment date.
Construction Foreman | North West | 5 Sept 2019
Take what you can, blame someone else in the paper trail
Currently a Foreman in Central NZ. Top level management have lots of great ideas (too many) constantly pushing new things and taking bites too big to chew. This then gets spat on to the supervisors, who brush it off to the front lines. The foreman’s and leading hands get covered in all the rotting mess and then the whole management chain above them criticise them for looking sloppy. Targets being raised, budgets being cut. Upper management wasting time increasing job scopes with leaders being given job forms on the day of job and literally no pre organisation done by mid management. No plant, no material or tools. All foreman rushing to prepare each morning and stealing from each other. Team members leaving from all crews constantly leaving rag tag teams band aided together being mixed n matched every morning. Safety and QI tripled since start of financial year. Not in any real sense just triple time wasted in making office look good while jobs becoming more and more rushed, less safe and started doing reworks on other foreman’s site lately, before there work never failed. Pushed every angle through and above chain of command, nobody cares they just want targets and an office tug circle at end of year party. Bottom level workers are mostly really good guys n girls Recommend working here, assertively ask for every ticket you can get ASAP then leave like the all the smart and decent workers do
ProsPay for licenses and tickets
ConsNo planning from management, if you try in your evenings they’ll change your job on you in the morning
Site Supervisor | Hamilton, Waikato | 5 Apr 2017
Clocking in was always something id look forward to. Getting to catch up with the work crew well waiting for the supervisor to send us to our jobs. every morning as a team we would all help each other out by loading each vehicle with the equipment we needed for the day. once we new where the job was going to be and our vehicles had the equipment we needed we would then make our way to the job and set up. it was never a dull day with the crew members i worked with we were all like family looked after each other at work like we would do our own family's at home. every day i was learning new things from individual team members whether it was helping load the digger on to the truck to showing me how each plant/machinery worked which i really enjoyed because i was learning the knowledge from the experienced operators. They were never fussed in teaching members in there crew how things were done they always looked at it like we were the up an coming workers so if they needed the extra hand if the operator wasn't in for the day or two then we would have the experience to operate which was also good cause they would then help put the guys through there licences to get them qualified. the whole 6 years 3 months i was with Downers was an amazing journey from knowing hardly anything to becoming a person who has gained so much knowledge all thanks to the people who i had worked with well been there.
Laborer | Otorohanga, Waikato | 28 Jan 2015
Productive workplace and awesome crew to work with
Typical day at work with downers started with a morning coffee and chat with workmates before heading our seperate ways to our work sites, i learnt a wide range of skills which i thought was bit hard and confusing at 1st but my workmates were there to explain the job at hand well and also helped me out when i had bit of trouble aswell as taught me how to operate the machinery involved with some jobs when i got qualified aswell as my license to operate the machinery on site. Mangement at the time was awesome and understanding with me instead of dropping me in the deep end and sending me out on jobs i knew nothing about instead they paired me up with 1 of the experienced guys and crew to help me out. The hardest part of the job was having to leave the awesome crew and workmates i was working with and management who taught me alot of the skills i picked up within the industry. The most enjoyable part of the job was turning up everyday chatting with workmates aswell as mangement, they made me excited bout getting up and going to work everyday because not only were my workmates a bunch of awesome, funny and easy going people they made you feel like you were apart of their family and made the depo and workplace feel like a safe place to work.
Customer Service Representative | Manukau City, Auckland | 10 Feb 2018
Fun place to work, organised
- 24 Hour service centre- good team work - I have learned that of safety for fellow staff out in the field working sometimes in very poor condition very of vital importance. - I had learned to use the GPS tracking of technicians vehicles for their safety - completion of work tickets in timely manner paying attention to high priority jobs - the workplace had good team of people and was fun to work with. - often we celebrates fellow staff birthdays and /or farewells - I loved the impromptu exercises we had at least once and twice a day where we all get up and do exercises, shake our bodies and laugh for about 5 minutes and then settle for work. The hardest part was when the weather turn bad. Tickets for fault comes flying in on Spark exchanges, Vodafone's cell sites or Auckland councils properties etc. Trying to work out the priorities on each jobs was very difficult especially if it happens on weekends. Technicians Managers were helpful in organising his area of staff for deployment and things get fun again.
ProsChristmqas gifts from company, fornightly shared lunches, farewell and birthdays celebrations
ConsSometimes staff shortages, unable to get tech to attend to job

Questions And Answers about Downer Group

What is the annual leave policy like at Downer Group? How many days of annual leave do you get per year?
Asked 15 Apr 2019
It was pretty good, usually it was first in best dressed if a number of people put in for the same period of time off.
Answered 5 June 2020
Good 4 weeks annual leave
Answered 28 Feb 2020
What are the benefits and perks of working at Downer Group?
Asked 16 Apr 2017
The pay was ok
Answered 18 Mar 2021
Large company, lots of different work opportunities.
Answered 26 Nov 2018
Why did you leave your job at Downer EDI?
Asked 15 Mar 2017
Worked for Downer in the Maintenance Dept over a number of years at BMA Blackwater and the corruption and nepotism from the Maintenance Management and their purple circle is disgusting. I don’t know how people aren’t in jail. The culture and morale suffers greatly because of it, in turn resulting in high absenteeism & staff turn over ultimately leading to a contractor dominated work force. I, like many others, finally had to draw a line in the sand and left.
Answered 5 June 2020
Made redundant would like to get back at downer as a serviceman. Great company to work for
Answered 21 Feb 2018
What is the company culture like at Downer Group?
Asked 27 Feb 2017
The culture at BMA Blackwater is terrible. Unfortunately it is mostly due to poor management and their inability to treat people like real people and show even a little bit of respect. You are just a number.
Answered 5 June 2020
Positivity,safety,enjoyable and satisfying
Answered 21 Feb 2018
How would you describe the pace of work at Downer Group?
Asked 18 May 2019
After reading the reviews's very apparent that some change are needed in a big way in this company. It is sad when people hate going to work and very easy to change that view.
Answered 5 Mar 2021
Fast pace, need to be switched on,
Answered 20 May 2020