Working at Australian Government Services Australia: Company Overview and Reviews in Australia

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Australian Government Services Australia
3.8
182 reviews
Australian Government Services Australia, AU Ratings
3.8
Average rating of 182 reviews on Indeed
3.9Work-Life Balance
4.0Pay & Benefits
3.5Job Security & Advancement
3.4Management
3.6Culture
Headquarters
Australia
Employees
Unknown
Revenue
Unknown
Industry
Government

Popular jobs at Australian Government Services Australia in Australia

 Average SalarySalary Range
5 salaries reported
$107,937
per year
$53,000-$162,000
1 salary reported
$30.00
per hour
$17.25-$45.00
4 salaries reported
$78,741
per year
$39,000-$119,000
3 salaries reported
$129,715
per year
$64,000-$195,000
17 salaries reported
$85,856
per year
$42,000-$129,000
Salary Satisfaction
69%
Of the employees are satisfied about their pay, in Australia
Based on 105 reviews

Australian Government Services Australia Reviews

Overall Reviews at Australian Government Services Australia

4.0
Project Manager | Tuggeranong ACT | 24 Oct. 2019
A challenging place to work at, full of opportunities and interesting work.
The typical day at work has already been preplanned and I am ready to pursue the days activities. Its important to keep a log of the days activities in order to review any missed opportunities. There needs to be some thinking time set aside every day to ensure that you are on track and report the important information up the chain. The work is exciting and full of challenges and requires a high degree of thought and planning. Meeting with key stakeholders need to be planned and flagged in order to progress project work and ensure that all stakeholders are on the same page all of the time.
4.0
Senior Business Analyst | Canberra ACT | 27 Nov. 2019
Excellent place to work in the cyber security domain.
Very supporting management ; Balanced work-life culture; Amazing and supportive colleagues ; Great location; Deep-dive on the latest trend in the cyber security domains was by weekly session, which was very interactive and informative; Some of the IT processes, particularly on infrastructure hosting platform and stakeholders engagement needed uplift.
5.0
Customer Service Team Lead | Broadmeadows VIC | 5 Oct. 2019
productive day
the most enjoyable part of working at Centrelink is the ability to assist our community and provide them with the services they need. the hardest part of the job is the excessive escalated and aggressive customers that staff and specifically managers and team leaders have to deal with on a daily basis.
5.0
Senior Information Specialist | Hobart TAS | 26 Jan. 2017
Tasks and projects had "meaning" for both employees and the general public
The use if Information Technology to assist clinical, counsellors and housing recipients was excellent. Employees could notice how the organisations mission statement related to the tasks and projects they were working on. This gave an incredible sense of satisfaction and self esteem.
ProsGood management encouraging organisation
ConsLong hours deadlines
4.0
Client Services | Canberra ACT | 24 May 2018
Client service officer
Good team members, good management. High Number of call of public for various social security payments, applications processing and various other service requests. excellent training and support was provided
3.0
Project Officer | Canberra ACT | 15 Nov. 2017
High pressure environment
Can be a high pressure environment but are well compensated and supported for the challenges of client facing issues. Client expecations would be the hardest part of the position but staff and management are very supportive and it has a strong coaching culture
3.0
Medicare Manager | Lithgow NSW | 12 Sep. 2012
good organisation to work in
DHS is a effecient and skilled organisation that processes government programs. promoting customer service, ensuring deadlines are met using a range of computer systems. A typical day would be ensure customers are served, leading team for any changes that occur, rosters upd, reconciliation process/admin work. Having worked in DHS, I learned a vast range of computer skills, team based environment allowed for effective services and productivity. Hardest part of the job when systems crash. Most important part of the job is satisfaction of client service and meeting achievements expected with my team.
Prosacknowledgement of achievements
Conscertified agreement
3.0
Performance Analyst | Canberra ACT | 3 Jun. 2016
Very large organisation and generally a good place to work
a typical day at work involved developing service level agreements and reporting on service availability to the executive. I have furthered my skills in stakeholder management and ITSM functions in general. management can sometimes be questionable. my co-workers keep me coming back and are great to work with. The hardest art of my job is identifying/managing stakeholders as the department is so vast. The most enjoyable part of my job is the satisfaction of implementing a service level agreement.
ProsJob security and great benefits
ConsLacking in career advancement opportunities
4.0
Contract Administrator | Canberra ACT | 7 Mar. 2018
Busy, with deadlines, but supportive environment.
Busy job, tight daily deadlines, excellent support though. I've learnt contract admin, payroll, police checks ETC. High expectations, and excellent organisational skills are needed.
ProsGained a bigger skill set
ConsToo much mirco mangement.
4.0
Learning and Development Officer | Sydney Western Suburbs NSW | 9 Oct. 2016
Great Department to work for.
I got a real sense of personal achievement working for the Department. Able to assist the community. Flex time available for RDOs. Great learning and development and career progression
ProsGreat staff morale
Conslong hours

Questions And Answers about Australian Government Services Australia

If you were to leave Australian Government Services Australia, what would be the reason?
Asked 17 Sep. 2018
Poor management skills , changing management constantly, Bullying ,Poor morale,Toxic work environment,belittled , But I would say only in the one Branch have worked here for many years and it just seems to be the one Department unfortunately.
Answered 31 Aug. 2020
Poor morale, bullying
Answered 24 Apr. 2019
What are the working hours at Australian Government Services Australia?
Asked 15 Apr. 2017
Working hours vary as a casual employee
Answered 22 Apr. 2020
Nine to five, Monday to Friday.
Answered 15 Oct. 2018
What is the company culture like at Australian Government Services Australia?
Asked 12 Sep. 2018
Terrible management
Answered 28 Apr. 2021
I found the culture fine its a serious job and for me demanded my full attention.
Answered 14 Apr. 2020
What is the interview process like at Australian Government Services Australia?
Asked 26 Feb. 2019
Just a telephone asking the basic questions
Answered 17 Apr. 2021
You will be screened on your resume and if that is considered to standard selected for an interview. The interview will contain up to 5 it related questions that you will need to answer. This can be technical. How you answer these questions will decide your outcome.
Answered 4 Mar. 2020
What are the benefits and perks of working at Australian Government Services Australia?
Asked 21 Jan. 2019
You have no benefits they own you. On your desk you have a note saying Are you on the right AUX code?
Answered 17 Apr. 2021
Good pay and opportunities to learn and life work balance.
Answered 27 Jan. 2019