support worker

educator

case worker

area coordinator

maintenance person

Uniting

This job is extremely difficult because while the kids are amazing and deserve the best care, management creates an unhealthy environment. Dedicated and skilled staff often leave due to being treated poorly, and this has a huge impact on the children, who are left confused and without explanation about why familiar carers who the kids adore suddenly disappear.

If you are good at your job and genuinely child-focused, you are often seen as a threat rather than valued. Management seems to prefer agency staff and staff who do the bare minimum rather than those who put the kids first. Unfortunately, this is not person centred practice, and the children here are some of the most vulnerable.

Case workers also need far more support in learning how to do their jobs properly. Too often they work from home and claim to visit when they haven’t, leaving both staff and children without the oversight and check-ins they need.

Pay is very poor for the level of responsibility and stress, and burnout is common. Staff are frequently contacted on their days off to come in and cover shifts, making it hard to rest or recover.

While the kids make the work rewarding, the lack of respect, honesty, and proper support from management makes this a very challenging and unsustainable role.

I worked for Uniting Disability and found that many workers were very stressed and that many new staff (including casuals) were not trained properly and were often left on their own to work with very complex clients. It was a very female dominated management ( at all levels) who could be very  icy cold and pro-feminist, not the best place to work for males. Very hierarchical management style which is top down. I saw many good workers leave very broken and hurt and many, before they left, were doing extra unpaid hours and did not feel properly supported. The NDIS had made Uniting a place that is more about profit and money and there is a culture of change which never ends. Very high staff turnover among disability support consultants who have been given unrealistic amount of client loads. Very sad to see this happening to good workers. When Uniting changed their  name from Uniting Care it is the care that went out the door for sure.

I work at Uniting Harris Community Centre. I studied social work and for me it has been a great experience. I've learnt a lot about community development and the manager is awesome: open to ideas and implementing new stuff but also good to clarify the limits in which we can work. If you're proactive this is a work for you. Also, the community at Ultimo is awesome, the interaction with the families, the children, the festivals, everything we do is great. The hardest part would be the load of work and organisation since we only have placement students that come and go each 3 months, there are busier times when we have to take on some responsibilities until the next intake of students come in. I know we're the only community centre of our type at Uniting so my experience can be different from others working in aged care/disability, etc. But I have thoroughly enjoy it. The teamwork is awesome, the leadership and community too.  also, flexible hours! I only would like for Uniting to give us more funding so we can actually hire more people! 

Uniting WA’s management suffers from poor leadership, lack of communication, and a failure to support employees effectively. Staff often experience inconsistent directives, unrealistic expectations, and little to no recognition for their hard work. Management disregards staff concerns, leading to high turnover and low morale. Promises of career growth and support frequently go unfulfilled, leaving employees feeling undervalued and stagnant.

The workplace culture is highly toxic, with favoritism, cliques, and workplace bullying left unchecked. Gossip and backstabbing are common, making collaboration difficult. Rather than fostering an inclusive and supportive environment, leadership enables a culture of fear and stress, prioritizing profits and optics over genuine care for staff and clients. The lack of accountability further worsens conditions, making it an unhealthy workplace. Employees are overworked, underappreciated, and often pushed to burnout, creating an overall negative experience for those seeking meaningful, ethical work.



Though Uniting had a process for on site training that was good and time consuming. 

Management had no respect for Aboriginal culture. I was informed one day from a work colleague "I was not allowed to talk to people alone"- 6 months after start date. I was hovered by fellow work colleagues when speaking to people in a public forum. I was told "not to tell people I was Aboriginal". My contract clearly stated I was employed as an Aboriginal LAC. Management stated she was going to cancel this contract as Uniting had NO identified positions.  I was not offered work opportunities as an LAC. Management told me that fellow work colleagues were intimidated by my presence. I tried to discuss this with my immediate supervisor who told me she was unaware of this. Then they cancelled my contract stating it was from a result I could not drive. They were aware I could not drive from day one of employment.

I am working as casual educator  at Wahroonga Preparatory School OSHC for every Fridays afternoon this term or on days  whenever required for Before School Care or After School Care especially when Coordinator at meeting or at training in head office. 
In addition I had worked in last Holiday clubs  for two weeks as well.

On the day  of  work, my duty is  to help set up and to prepare afternoon tea and supervise children throughout the program.

As I have 10 years of experience as Coordinator, I support my team with knowledge I built up to help improve the operation  of the service.

The hardest part of the job is the daily pack up and down of the service and to carry things up and down steep stairs.

I enjoy spending quality time spent with children over play, crafts when I work.

The ignorant and toxic workplace environment at the management level makes it hard to do your job. Management overlooking Family Dispute Resolution Practitioner’s in NSW are bullying and show horrible favouritism to people they feel they can control and manipulate. The environment is appalling and they only seem to care about “numbers” versus providing a quality service. Management is the biggest issue; which makes it difficult to  do your work. Management tends to promote individuals who are not very skilled or competent for senior roles; which they feel they can control.  The salary is very low considering they require you to have a Masters Degree. There are other employers to gain experience  from and that can provide a much more rewarding career. 

I actually enjoyed working and support clients by meeting their needs of taking them out in the community and at the end of the day it's rewarding to see how they have accomplished in their learning skills.

More I learned about the outcomes of strategies and reinforcement to success by brainstorming and sharing ideas to improve the management that were related in working with clients,

Mostly of the coworker is down to earth and we have built a good working relationship and friendships too.

The hardest part of the job when it come that clients escalate with challenging behaviour/filling out an incident report and administration with PRN doses.

Enjoyable job when clients are willing to cooperate with me in cooking/helping and enjoying their time out in the communities.

What is the best part of working at the company?
The care staff and residents that I get to look after 

What is the most stressful part about working at the company?
Being understaffed and being rejected for possible up skilling positions by management 

What is the work environment and culture like at the company?
Terrible discrimination and bullying staff and residents cannot be themselves 

What is a typical day like for you at the company?
You get to work in the morning early and depending on night staff you get a handover. Depending on the staffing in the morning(if you’re short staffed) we get to the showers/washes for the day and do medications sometimes there is one staff doing all medications. Staff do the kitchen this means serving food and cooking. Also setting tables. Responding to buzzers

The team leaders and area manager were great. They were always very supportive. 
The hardest part of the job is the extremely small shifts which can be cancelled by clients at any minute, sometimes leaving you without pay. 
A great part about this type of work is that you can really work around your own availability. Uniting is a great place to work if you are an AIN as they offer free, paid training for things like assisting with medication and learning about how to appropriately care for client of diverse backgrounds. Uniting is always learning and teaching new ways about how to give the best care the clients. Uniting also has an anonymous phone for employees and they family members for free counselling.

Top Job Titles	Average Salary
Support worker 354 salaries reported	$33.71 per hour
Educator 100 salaries reported	$35.58 per hour
Case worker 14 salaries reported	$87,511 per year
Area coordinator 46 salaries reported	$44.58 per hour
Maintenance person 34 salaries reported	$31.45 per hour

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