field interviewer

telephone interviewer

research interviewer

interviewer

researcher

Roy Morgan Research

This role requires stamina as it revolves around your own ability to remain motivated talking people who are not expecting your visit. Door-to-door direct marketing was something I had encountered before but this role involving the encouragement from to demand the customers to invest up to 40-50 minutes during their weekend to share their opinions and lifestyle habits among other personal details. 
A retainer was essential to help you remember your efforts would result in remuneration. Familiarisation with technology is essential too because of the use of a tablet computer to collect the data from customers. 
All in all, it was a significant learning experience with its frustrations that are not helped by customers refusing to participate without justification. This was not a role where moral support was accessible so resilience was heavily relied upon to achieve any results.

Worst place you could work - no hygiene, micromanagement, no rights, had to ask to use the toilet, toilet breaks were deducted from your pay unless you went in times instructed by your supervisor, old working equipment - constantly broke down and you are still required to give an explanation to supervisors as to why, if you get caught looking at or touching your phone you are sent home without pay even at the start of the shift, manager walks around the office for two hours trying to catch people on their phones to send them home, many harassment issues and none are dealt with, constant bullying from manager

I have worked for Roy Morgan Marketing Reasearch for 16yrs.My duties involved data entry of surveys and some administration work in other departments within the company.I am fast learner and willing to undertake any type of job offered to me.
A typical day at work is data entry and administration working with confidential surveys for market research purposes.
We were a close knit team who helped each other to get the work done on time.
I learned alot about statistical imformation and how it is used by wide range ro decision makers.

not fair for workers having to get online to state when they started. some areas are remote and don't have online capability. a little dumb on behalf of management. i think anyone that is in management should work on the field themselves so they have a better understanding of what we do in the field.  $30 incentive cards turned into a $10 incentive card. if they don't take from the client then they take it from the workers wherever they can save money.

Highly stressful job. Little to no communication between management and telephone interviewer. Boring and highly repetitive survey. You are expected to work like a robot and read from a script with no deviation. 
You are not given any opportunity to talk to co workers during your shift. And are discouraged from participating in group chats at the start if each shift.
No overtime paid for weekend work or if your survey concludes after shift finishes.
Shifts cancelled at short notice and no off er of permanent employment.

What is the best part of working at the company?
Flexible days & hours, opportunity to travel - every day is different - meet new people. Good remote support, caring & understanding supervisor.

What is the most stressful part about working at the company?
Meeting weekly and monthly targets

What is the work environment and culture like at the company?
Supportive without being interfering 

What is a typical day like for you at the company?
Prepare resources, travel to site, lots of walking, engage with residents

What is the best part of working at the company?
You are the boss. You make the decisions and the buck stops here 

What is the most stressful part about working at the company?
Not getting enough people to complete the surveys 

What is the work environment and culture like at the company?
Remarkably rewarding. I was named national employee of the month ahead of 370 others.

What is a typical day like for you at the company?
Challenging and rewarding. Never a dull moment

Worked as a field interviewer on a longitudinal study, initially with ACNielsen and then more recently with Roy Morgan Research for same client. Have worked casually on this project and other smaller projects for a period of 12 years for both companies.
In a day's work - clod calling, explaining the study, making appointments, travelling within NSW Mid North Coast, interviewing people usually within their homes, some interviews conducted by phone.

Roy Morgan Research's Single Source survey captures a huge range of data across Australia in a continuous series going back almost 20 years. That range of data gives enterprising employees with a desire to understand the market their clients want to reach in an unparalleled level of detail. Taking advantage of that potential will also give employees the opportunity to progress and do well within this organisation.

Been the Face of Roy Morgan Research out in the field.
Acquired great skills in face to face interviewing. Learnt dealing with people from all walks of life. I greatly enjoy interviewing people, building a rapport with them at the same time. Gained in-depth knowledge in people skills. The hardest part of this job is convincing people to give their opinion which takes easily over 1 hour 45 minutes.

Top Job Titles	Average Salary
Field interviewer 11 salaries reported	$32.80 per hour
Telephone interviewer 5 salaries reported	$32.24 per hour
Research interviewer 2 salaries reported	$32.96 per hour
Interviewer 1 salary reported	$36.00 per hour
Researcher 2 salaries reported	$32.96 per hour

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