registered nurse

assistant in nursing

chef

clinic manager

cook

Regis Aged Care

The 6 months i worked here was insane. Extreme lack of staff, horrible communication from management and harassment to come in to work through text and phone calls multiple times a day. I never received the 3 feedback sessions required to help onboard new staff. Pressure to write progress notes and pain management charting when actions were not completed and could not be completed due to staffing issues.. when the issue went to management they said it wasn't their problem and we had to just write it anyway to make the families happy. 

Truly horrible place to work. Experienced staff belittle you and make you feel bad if you aren't fantastic in your first 2 weeks. Give it your best.. after about 3 months i felt competent and knowledgeable enough to teach new staff myself. 

Coworkers were lovely but everyone bonded through complaining about staffing issues and management. Often pressured to work double or triple shifts. Morning shifts were very busy, afternoons or nights were much nicer to work for a new staff member... dementia and level 1 is always calmer than the top 2 levels.

If you plan to work here i recommend you try to work the calmer levels until you get the hang of some of the skills before you go to the busier wards. ALWAYS ALWAYS talk to the residents with any spare time, most staff (foreign speakers) neglect them and dont communicate well. they are desperate for a chat. 

My experience working at Regis Aged Care has impacted negatively on my mental health. 

Management seem to tolerate bad behaviours and rarely disciplines their people who don't do the right thing. 

At the Regis where I used to work at, 80% of the staff were Nepalese. So if you couldn't speak the language, then you will be treated like a minority. They will talk in their own native language in front of you and in front of the residents. Management are aware of this; however, they can not seem to control the behaviours.

Very rarely will Management ever appreciate hard working staff and will use people for their own benefit. They don't like it when you approach them for more hours; however, if they are in need of staff due to the huge amount of sick calls, they expect you to stay back or do an overtime. 

In our facility, we had huge amount of sick calls or no shows and Management does not seem to stress about it at all and rarely get an agency to fill in the shifts. 

On a more positive note, I loved my job because I was able to look after residents or the most vulnerable. They were the only reason why I held onto my job for far too long. In addition, it's a good company to work in if you're just in need of an experience or just to get your foot in the door. 

Don't let my experience stop you from chasing your dreams! Good luck on your journey with the Regis Way. 

Waited 1 hour for the interview and at the end i was told to come another day because the interviewer had an important meeting with someone. Should have trusted my gut and not gone the other day because of the unprofessionalism.
However, I went and interview was typical and easy to answer questions if you have done your course and placement well.
Buddy shift was supposed to be with an experienced staff for 3 days but because of other staff not wanting to train new staff ( i don't blame the staff, i blame the management for making them train staff as well as finishing their usual job in the tight time period without any extra pay or other incentive) i was with staff who knew less about the area and how to use the equipments than me for 2 of the 3 days.
Too many residents and too little staff to give the residents proper care. They say they don't "officially" have a time limit but you sure are expected to do loads of work extremely quickly.
If someone calls in sick the management rarely replace them for that shift and your'e expected to do two-three people job by yourself.
The company is extremely greedy so they try to put the least staff they can to get the job done so the management and upper level staff have more bonuses on their pockets at the end of the term.
Saddening to see old and vulnerable people not getting proper care because of the greed. Avoid this place if you can. 

    

Morning shift consist of handover and then buddy up with a partner where we both help each other out with the lifting machine and performing activities of daily living (ADL's) to 3 or 4 residents before breakfast. One staff goes for a break while the other does yet another shower which include dressing, sitting the resident at a comfortable area ready for lunch, making beds and taking disposing of any dirty laundry and rubbish and then after, the second staff goes on a break when first one returns. Prior to lunch, all the ADL's must be performed and every staff must on be on the floor before the residents lunch arrives. Staff should starts taking the able-bodied residents to the dinning areas and the bed bound, assist in feeding by being present. Straight after the residents lunch finishes, the first staff goes to lunch whilst the other returns the able-bodied ones to their rooms or lounge, does the toileting and any changes. The second staff goes to lunch after the first one returns and finishes everything else. In the afternoon, tasks usually consist of taking PB, BGLs, Temperature and so on. Some residents likes to have their naps while others watches tv, join in any activity group available on the day. Afternoon staff will start to arrive.

An EEN working at Regis, I found myself doing 99% of the things the RNs do. As we all work independently, you really have to know your scope of practice and say no if need be as there is a high chance of doing something wrong and risking your nursing registration if you don’t.

My starting pay is in the mid twenties and is only $2 more than what an AIN earns.

We have 45 residents per nurse each shift as well which is a huge load.
This results in nurses having to work over their hours any time from 30 mins to 2 hours longer sometimes, and despite constantly asking, management does not compensate for extra time worked. Their rationale being that we don’t have good time management. 
It is easy to talk about time management when you don’t factor in all the other things that happen on top of the usual schedule follow during the shift. 

Very little staff appreciation as well, more like incentives just to get staff to not call in sick. 

A facade is put on any time new residents or someone important visits the facility.
Maybe a change in management is needed but from my experience, I would not recommend Regis for anyone.

One star because some staff and residents are such lovely people.

The residents are treated as a number.  Whoever is getting visited by family is taken care of first while other residents are left til last.  
Always running out of linen, cutlery and sometimes food.  
Will offer 4 hr shifts as a permanent. But will hound you to stay back more often then not. But when it’s quiet periods after residents have usually passed, gone to hospital or if their lucky, transferred.  Management will cut that shift.  Rather than give staff that extra hands to provide services other than basic shower and quick bed change.  The ‘other’ services they told the resident and family that could happen- no problems. 
If management- usually clinical - make a mistake, don’t check a patient, check their wounds, give them their signed pained meds? It will result in the AIN’s fault.  The AIN’s are expected to work outside their scope but only if it applies to benefiting management.


It has been a great privilege to work at a nursing home.  The residents who reside in a nursing home, it tends to be their last home which yes, indeed makes my job a very special job. From assisting them with everyday activities we do that they have grown not to do so easily.  My experience working here has bought greater understanding and appreciation to this life we live. The hardest part of this job was not so the management or the workload but, it was the relationships built that inevitably had to come to an end (physically).  Emotional attachment was also a very tricky task  to avoid as part of being a "professional" AIN but it was a task i repeatedly failed.  The most enjoyable part of the job was conversations had, lessons learnt, the smiles, the joy that was bought to one by something so simple and overlooked by many of us.

I found that in my time at Bulimba I was overworked, recieved little to no assistance when I started, made to train others in my first week. I also found myself constantly being berated by Management, and when I was in Hopsital during my employment, Management got upset with me instead of providing any support. I was also doing many things out of my scope, such as being asked to do medications for residents.

I did however, enjoy my fellow careworkers, they were amazing and encouraged me to be better, helped me where I struggled, and made me stronger with prioritising my mental and physical health. Care work is a demanding pressure on staff especially in mental health, and management did not care for it, whereas my coworkers who had been there for a long time, was happy to hear that I was leaving to take care of myself first. The FSA staff (if we had any) always left us small things and also ensured staff were fed, even if it was just a piece if garlic bread

As I have never had a stable job before only having experience at an Aged Care located in Boronia Heights. A typical day during my experience would be looking after the clients giving them the care they need also keeping in mind that, that is their home. Everyday is the same routine including showers, bed baths, morning tea, lunch. What I have learnt from my experience is to treat clients the way you would treat a loved one, by showing them respect, love and care. Co-workers have helped me throughout my practical experience while caring for clients they have taught me beyond what I was learnt during the classes I have attended. Hardest part of the job? Putting the theory lessons during class to practical. Most enjoyable part of the job would be connecting and getting to know the other nurses most of all the clients, the many stories I am fortunate to hear. Also the continuously learning as I go.

Working for Regis has given me opportunities to give the best care that I can give in a facility & ensure the residents are being heard & allowed their rights in choice.. I loved the response of residents when I delivered heat pack therapy for pain relief of how grateful they were to me for giving the time for them.. 
Management I found can only do what head office allows but when working close to you they appreciate your efforts..
Workplace culture I believe is the same where ever you go depending on your work ethics as long as you are wanting to work as a team..
The hardest part of my job was not having enough time to spend 1:1 time with residents that have special needs..
The most enjoyable part of my job was spending time with the residents whenever I could & during heat pack sessions that they enjoyed for pain relief so much..

Top Job Titles	Average Salary
Registered nurse 7 salaries reported	$91,483 per year
Assistant in nursing 8 salaries reported	$67,984 per year
Chef 9 salaries reported	$72,269 per year
Clinic manager 3 salaries reported	$162,247 per year
Cook 5 salaries reported	$69,100 per year

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