sales associate

sales assistant

senior sales executive

Nine West

My time at Nine West specially at Myer Fountain Gate was unfortunately marked by several concerning issues. The management was consistently problematic, exhibiting poor leadership skills and a lack of professionalism. What stood out the most was their tendency to speak negatively about their own team members, creating a toxic work environment. The overall organization within the company was severely lacking, leading to confusion and inefficiency in daily operations. Another major concern was the repetition of mistakes even after being brought to their attention. It's disheartening to see a company with such potential being hindered by these glaring shortcomings. The management's track record of unfairly terminating team members was deeply concerning, creating an atmosphere of instability and anxiety among staff. What's more, the company's handling of employees who expressed illness and the need for time off was far from supportive. Rather than showing understanding, there seemed to be a tendency to punish those who were genuinely unwell and unable to work. These practices not only demonstrated a lack of empathy but also contributed to an unhealthy work environment. Such instances underscore the need for a more compassionate and fair approach to employee well-being. Adding to the list of concerns, it was disheartening to witness instances where the management at Nine West engaged in unprofessional behavior by speaking negatively about their own team members to Myer staff. This gossipy and undermining behavior only contributed to a toxic work atmosphere and further eroded trust between employees and management.  

What is the best part of working at the company?
Staff discount
Learn international shoes sizes

What is the most stressful part about working at the company?
Too many return from other stores and online.
Too many send out and received stock from warehouse and other stores and often after received the stock, 2 days later has to send them back to the other stores.

What is the work environment and culture like at the company?
When I was starting my work at this store, it was enjoyable, unfortunatetly had some changes with the management. Then we have dictator manager and favouritism base on age, gender and background. No appreciation on my hard work at all.
I had to do ASM  job, but I wasn't an ASM. The manager's favourite got away so many mistakes and task and I had to fix the mess. The manager loves to gossip about other staff member, but gives compliment for the favourite even when the person doesn't do the job properly, alway admires self in the mirror all day.
The manager looks down at some casual staff member who work hard and the manager has serious issue about high position in the company, ungrateful and no respect towards the   staff member who works hard. The manager is also rude and unprofessional, even the customers often walk away before the conversation finished, because the customers don't like the manager's attitude.
Very unprofessional manager when during work hours actually often goes to nail salon for an hour or clothes shopping.

What is a typical day like for you at the company?
Productive but stressful.
Busy during lunch time

Nine West is such a beautiful fun place to work, all the staff are friends and we get along really well.
Most of the work you do at Nine West is basically dealing with customers, helping them with shoe fittings and giving them feedback on what style/colour works for them and with what outfits.
We really go beyond the call of duty for our customers and we build great repoire with them which gets them coming back to our store.
The hardest part of working at Nine West is that the days are unpredictable, some days are very busy which is fantastic and other days are really quiet which can get quite boring but there's no shortage of things to do in the store.
I really enjoy coming to work because it is such a friendly working environment and the people you deal with (customers) are all really lovely, which makes it very easy to come to work.

Nine West was a business specialising in Ladies fashion of shoes and accessories. A typical day was full on customer service and creating the need with a multi buy purchase buying to meet our KPI expectations. I learned how to complete style ladies fashion and go the extra mile, I loved the event set up’s with fashion modelling with Fashion Stylists for the Westfield Live Events. My strong team of co-workers were exceptional and the NINE WEST store at Kotara was sitting at number 2 in the company from 15 within the 18 months of my managing this store.  I cannot say there was anything hard about the job as the business ran smoothly, efficiently and effectively. 
Everyday was a new day, new stock, new consignments, new images and styling to work with. We as a store were very successful and my Senior Management  team were very happy with our results.

Very b*tchy hyperfeminine culture that failed to recognise and reward good staff or provide necessary support to develop as a sales assistant. Particularly frustrating to work in the Concession store. Training was difficult to organise and rudimentary in scope. Basic maintenance tasks (eg. repairs to key structures such as cupboard doors) were ignored completely for weeks on end. Duplicitous sales strategies encouraged. "Block Out" period between 12pm - 2pm where no breaks allowed & must remain on store floor, despite providing data that the busy lunch period in our specific store was actually regularly 2pm-4pm. Condescending management.

My team was absolutely lovely, they were the best part of my working day! However, management was quite poor. I didn't have a manager at all the first year of me working for Nine West, and during this time we were all casuals who were made to fill in paper work and organise the roster. When a manager was hired, it was decided that they wanted to minimise the number of casuals down to 1 (from 4) and and instead have 3 part timers alongside the manager. This left us feeling replaceable and meaningless in a job we'd worked hard in.

-	Builds effective relationships; communicates effectively; recognises and values others; adopts a professional approach
-	Delivers Quality; is passionate about consistently delivering high-quality customer service
-	Results Focused - maintains focus; demonstrates commitment;
-	Maximises Business Opportunities - improves processes; supports and initiates change; effective decision making; demonstrates awareness of market trends
-	Personal Leadership - acts with integrity; develops self and others; influences others.

was hired as a casual, then fired within 3 months. I was awarded sales person of the month multiple times and always exceeded daily budgets. The had to make cuts and I was fired and then rehired. A new manager was brought in and she was horrible, she made me sit on a char while she sat on a table and yelled at me. I left because of how she bullied me.

Worked for Nine West, and found out quickly that the management above me very clearly had favourites, and made work very difficult for those who were not part of that select group. Management above me was toxic, and would not take the time to help you develop your skills. Ended up having to leave because the hostility and cattiness caused me to have a nervous breakdown.

I developed skills in visual merchandising, getting to know the needs of customers and communicating with my peers to provide a memorable experience for shoppers.

Top Job Titles	Average Salary
Sales associate 3 salaries reported	$27.00 per hour
Sales assistant 3 salaries reported	$26.00 per hour
Senior sales executive 1 salary reported	$106,370 per year

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