product manager

business development manager

account manager

technical support representative

customer representative

Ingram Micro

Ingram Micro P/L is a growing IT Distributor located in Rosebery with a great office environment and an awesome bunch of people.

The idea of not having desktops (everyone is now equipped with a laptop) was just brilliant. It meant that we saved time and money on printing reports and notepads because you could just take your laptop into a meeting, hook it up to a monitor and start your presentation. It also meant that participants could take notes  without any issues. Added bonus was that if you couldn't make it into the office, you could work from home. No loss in productivity.

A typical day at work for me was processing orders, checking and responding to emails, answering calls and following up with any issues that customers may have. It might sound repetitive but no two days were ever the same. The great thing about working at the Head Office was that everything you needed to do your job well was located there. For example, if I needed to find out when stock was due or if we were ordering more stock, I could walk over and speak to the Product Manager directly. I also supported the National Account Managers for whatever they needed, whether it be calling a customer to find out more about what they needed or just to follow up on some items that they couldn't action due to back to back meetings or they were travelling.

My co-workers - I can't say enough about them. They were my support team during my time there, both personal and business. The people that work there are so friendly I would be surprised if any new employees don't make friends within a week. All you need is a smile and that friendly hello and that pretty much is the beginning of a great friendship at Ingram Micro P/L.

The hardest part of the job would be telling the customer you couldn't get their order to them on time. It could be from a number of things outside of your control but you still feel responsible because it causes that ripple effect. You couldn't supply on time, which means their customer didn't receive it on time, which could mean a loss of a sale. Not a good thing for any business.

Management - not a lot of places have Managers who know your name, let alone know what your role is. Some of the Managers at Ingram Micro P/L actually sit out on the floor with their Teams. I think that's great, because they get to see first hand the issues that we have. They are approachable and friendly. I could have a conversation and a laugh with my Manager.

The most enjoyable part of the job was telling a customer that their order was on it's way, especially when they sent their order through at the last minute and past cut off at the warehouse. Very satisfying.

I learnt that you need to be able to think. Think about how you're going to fix an issue that's going to benefit the customer. Think about how you can help a colleague get that order out the door on time. Think about a way to get the reports done faster.

In summary, Ingram Micro P/L is a great place to work at and for.

•	Provide administration and sales support to the Consumer Sales Team.
•	Order processing using SAP - Managing customer enquiries via email or phone in a timely  and accurate manner
•	Track and trace Deliveries
•	Catalogue products – check forecast from customer, check stock availability and follow up   orders from customer
•	Products Submissions
•	Backorder Reporting
•	Customer RPOA form completed
•	Liasing with Retail Credit 
•	Liaise with suppliers and PM for inventory enquiries
•	SOH and stock on order reporting for Customers
•	Constructive participant in all Meetings/Conference Calls – internal and external
•	Customer contact via Email / Telephone
•	Communication with Ingram Micro DC
•	Maintaining Price List / Store contact List for Officeworks

Ingram micro is an Australian largest distributor of computer and technology products. 

There is a healthy work environment with a great lounge for breaks. 

worked as an agency employee and was paid with agency's pay rate.

There is good job security. as i had an ongoing shift from Monday to Friday and some weekends.

There is an organised and coordinated management. Each department being closely monitored.

I worked at the picking area (dept) where I had to pick orders with RF scan.

* Chasing urgent orders satisfying customers ensuring receiving their       goods in-time.

* communication between employees and customers lasing with Sales Rep and IT how to rectify issues when systems down.

* management was great resolving issues

* Co-workers sharing ideas among each other how to rectify issues occurs daily.

* Training or coaching new employees 

* Been Employed

It was always a great and interesting day
Learned SAP software and some good tips working in warehouse environment
Management was great and helpful
Co-workers were amazing with great experience
To check Serial numbers of bigger and heavier products
Working in different departments of RTS like retail, commercial and shipwire

Working with Ingram is fun and I had learned and had experiences in using RF scanners.  A very safe work place and I am very interesting in picking and packing.  Starting time of 5am is better because start early and finish early is the best part.  But the hardest part is when is quiet and short hours in a day.

Great people, good exposure to technology, higher than average staff turnover, interesting opportunities and so much more! Change is constant: the overall experience has been a positive.

I typically work for 8 hrs and i earned about good amount also some time did 2 to 3 hr overtime. 
I learned many new skilled in big warehouse. Workplace culture is very good. Hardest part of job is manual pallet wrapping with very very hot weather like 45 C. No air circulation or air vent inside warehouse.

Very busy place with orders and customer order pick ups too. Tension is high due to company expectations of output but its normal there and you enjoy it well you work.
Bullying and racism like any work place is a big no no and theres alot of space to move and to graduate.

• Excellent communication and customer service skills
• Friendly mannerismStock management
• Demonstrated ability to work in a hot temperature
• Ability to work efficiently without supervision

Top Job Titles	Average Salary
Product manager 3 salaries reported	$86,667 per year
Business development manager 3 salaries reported	$119,333 per year
Account manager 3 salaries reported	$83,333 per year
Technical support representative 1 salary reported	$67,500 per year
Customer representative 1 salary reported	$7,050 per month

Working at Ingram Micro: Company Overview and Reviews

Ingram Micro

Ingram Micro Ratings

Popular jobs at Ingram Micro

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected