retail sales associate

store manager

sales assistant

graphic designer

Hype DC

What is the best part of working at the company?
Building connections with your team. 

What is the most stressful part about working at the company?
Toxic work culture/Pressure from head office to sell socks or shoe spray/cleaner. If you underachieved your benchmark, you were treated like a failure. 

Unrealistic expectations to overachieve & work overtime with no extra benefits or compensation. 

Expected to work 7 days a week on call. Unrealistic expectations to respond to emails & texts from Management when stores were trading, even on your days off. No work life balance. Underpaid for the input of work ethic, input was much greater than the output.  Unpleasant environment when Management would visit. Stagnant career progression. 

What is the work environment and culture like at the company?
In store team was great! You became a family. Overall culture in head office & in Management; very pretentious & toxic. 

What is a typical day like for you at the company?
Store management, typical day was never the same. Have created the best connections with people, I now call my family.

Head office, typical day was stressful. Dependant on the mood of our boss/higher ups. If you were performing, you were praised. If not, pressure & unrealistic expectations to do & be better were enforced. Great environment to attest character building & your self awareness & resilience, otherwise retail management at Hype is not for the weak hearted.

A typical day at work is a really organised task orientated day with everyone understanding what the end goal is. Hype Dc taught me  how to work under pressure  on busy periods especially on festive seasons/ public holidays, being a full timer i got to work most of the time. My strongest quality that  Hype Dc Taught me is being able to adapt to a new environment wether i am familiar with it or not.  Management i take my hat off to them as  we had some of the best managers who had been in the company for a long period of time so it made it a lot easier to learn and be guarded to the best we could be. Hype Dc is  a very welcoming place, you could feel the care and priority of the customers from the employees and the employees could feel the priority and care from the head office staff who constantly supported in helping fix what ever it was that needed fixing and always letting employees know that their hard work doesn't go unnoticed. Personally I wouldn't say there was any hard part about the job as everyone knew how to rise up to a challenge and be accountable for their duties. My most enjoyable part about my job where the relationships that formed from just being coworkers to a family that didn't just see each other at work.

A typical day would include stacking shelves, packing boxes and speaking to customers. This would be followed with assorted admin/upkeeping tasks throughout the day, and closing up professionally afterwards.

Workplace culture was super relaxed, and fun. Each days was filled with great banter between both team members and customers alike, one of the best perks of working here.

Management always did their best to help out the workers. I always felt like the management team above me cared about what was happening to the workers in store, and they did their best to assist in whatever issues we were facing.

The Team is always filled with like-minded people who love to hustle, and a friendly competitive attitude is rewarded. I made many good friends working here.

Working at Hype also helped me learn me how to speak to people in a sales sense, and how to speak to all manner of people regardless of background. This is a skill I have found invaluable in many other aspects of my life.

A very catty environment and no real opportunities for growth. My coworkers were very rude to me and often I would go home and cry. People were very fake and the team that was already in the store were very close knit and didn't want to be friends with the "new person". My manager often ignored me and undermined me in favour of casual girls who were flirtier than I was, letting them use the computer for personal needs/go out the back to look at their phone/not talk to customers but then always be talking down to me if it even looked like I was doing that eg; checking the company website to look at new stock or changing the song on my phone.
There were several instances of the manager actually yelling at me for minor mistakes in front of customers to the point of leaving the store to cry.
Overall it was a very bad and sexist environment. I was very depressed the whole time I worked there.

Typical Retail work, Very number driven company with a heavy emphasis on sales targets and unit per transaction targets.

I Learnt to be patient and to always remain calm in all situations and to think problems through with a level head. The job further allowed me to practice my ability to lead and manage teams and to develop relationships through constant social interactions with customers and co-workers.

 Work place culture at hype is fantastic, Individual stores will be like a family and each store cluster would be like a little extended family. 

The hardest Part of the job  was not being stimulated enough by the work, It lacked direction and meaning. 

The Most enjoyable part of the job was to be able to help people and to witness the appreciation on their faces after I serve them. The Team bonding was another highlight of working in the Hype enviroment.

great working environment but the working shifts were not the best times where i needed more time to work never got but in all a normal day at work is just the usal Maintain the store and displays clean all times
Greet customers and offer information about the products
Serve Customers 
Provide excellent customer service to all clients
Make orders for customers and receive deliveries
Make inventory and store goods
Check all products to see if there are not damaged
Handle financial transactions
Receive and solve complaints about the services or products
Understand and anticipate customer's needs
General office duties such as answer telephone, take orders, send emails, ensure maintenance at working place
Assist in shipment preparation
Opening and Closing the store

A typical day at work consists of greeting and welcoming each and every customer. A checklist is done in the morning to ensure every shoe held in our system is being put on display ready to sell to our customers. Every day I learn something new about how our company works, and my co-workers are amazingly friendly. The hardest part of the job would be when shoes are missing, the stress it brings upon everyone. Having to find it, and write up reports as to where it could be placed. The most enjoyable part of the job would have to be working with such great staff, every day at work is like a happy day party. All smiles around and the customers are always left happy.

Pay here is not worth the stress and pressure you get put under regarding KPIs. Especially when team is performing and doing absolute most. Upper manager super out of touch with reality and always question and blame the people within the store when sales are low. Super disorganised nothing gets done a suitable time frame. Also pay is really low compared to all other accent brands especially considering you are always contacted outside work hours. Overall loved my job when my first started discount is good but eventually ended up hating it and would rather go back to working in fast food… 

Unorganised and understaffed. Manager and upper management expected casual workers to ALWAYS be available on call last minute whilst also not giving shifts when you ask for them. My store only hired 5 workers (ALL casuals) and we were a brand new store, so everyone was expected to work almost full time hours. Availabilities are completely disregarded. The manager was fake and would evidently pick favourites - felt like a high school environment with her. Also, not enough training is provided for those who have no prior retail experience.

I started working with Hype Dc when my family friend was going on her maternity leave and was there just under a year to help out with the management with the store.
we had a very young team, but we had lots of fun, typically the customers that came in were around the same age group as us, so it was easy to build raport.
the best thing about it was always getting new product in store, trying it on, picking a favorite and trying to outsell that over another assosicates favorite.
its important to have (friendly) competition.

Top Job Titles	Average Salary
Retail sales associate 5 salaries reported	$28.40 per hour
Store manager 3 salaries reported	$61,667 per year
Sales assistant 4 salaries reported	$28.25 per hour
Graphic designer 1 salary reported	$60,000 per year

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