housekeeper

public area attendant

housekeeping supervisor

head chef

executive housekeeper

Empire Hospitality

When commencing employment you are given no company induction, not made aware of who to contact in terms of HR department.
Many new starters, it is their first job in housekeeping and they are only given 3 days hotel specific training before being placed to clean on their own, no safe handling of chemicals, no infection control, nothing! 
You will be bullied by superiors and if you speak up your job will become difficult.
The company and managers only priority is to keep the contract holder happy, employees and their wellbeing and happiness in the workplace don't register concern. 
It is a workforce full of unhappiness, self doubt and fear. 
There is chances to move up into higher positions but expect to be paid the same rate for more work. 


Typical day at work, it is a normal day for all of us.. Brief the staff, reminds the special duty of the day. I learned a lot I know how to deal with the crazy guest, I know how to handle the guest complain, how to handle the stubborn staff. The management it was fun to work with sometimes we eat lunch together, exchanges jokes. My co-workers they are really great, the listen once you told them. The hardest part of my job when one of the guest pooh on the carpet and spread all over to the mirrors and to the bed heads , then the room attendant does not want to clean the room so,I indeed up cleaning by my self. The most enjoyable part of the job when they get together,appreciate the hard work and giving you a positive out look in life and encourage you to do good more.

A regular day start with free lunch at work, i normally start at 12.30 pm and my first task is to take care of all floors and make we have enough supplies for the hotel. The best thing i learn at the hotel is time management as my team relies on me for smooth running of operation. All of my team member are from different countries, thus i was able to learn about different cultures. The hardest part of my job was to deal with unhappy guests and i had to remain calm and be polite all the time. The best part at work was having the best team and good communication and i got to learn from others.

I worked for 3 months, didn't take any annual leave or sick leave. After I resigned, didn't get pay anything for my annual leave.
Sent an email to the office didn't get any reply.

My brother came to work with them, after 8 days training he got kicked out for no reason. Went to the office, also no explanation but promise to provide work somewhere else. However still have not heard from them after several phone calls.

What is the best part of working at the company?
I learn a lot from it. I learn how to make bed and cleaning up.

What is the most stressful part about working at the company?
I am tired after doing the job.


What is the work environment and culture like at the company?
The working environment is clean and more healthy.

What is a typical day like for you at the company?
I have to get ready to make my room’s.

i am available at weekends. i have learned many things from there 
that i have to do hard work to get best results. Management system is not utilized properly.But workplace is suitable foe everyone.The hardest part of the job is to carry bedsheet from one place to another place.the most interesting moment is that time spend with my friends over there.

It has been my best experience working with empire. Everybody is so helpful and friendly. It has been a nice journey working at empire from Sydney to Melbourne. Starting my first work as a houseman from Sofitel darling harbour Sydney to Sheraton.

I enjoyed the people i worked with and met along my journey it certainly is a competitive job when i first started i worked every day 7 days a week for 3 months with people getting sick,  transport issues and some just not turning up ended up working here for many year before choosing to leave.

There is no room for improvement, were expected to work more for little money. However some of the clients are very professional to work with. Superior doesn't seem to understand what involves in my responsibilities

I usually start my work with some of the paper works and documentation. allocate task to the room attendants and supervise the room. Empire has provided me with experience of having patience at the workplace, dealing with difficulties, communication, and cooperation with the colleagues,'

Top Job Titles	Average Salary
Housekeeper 2 salaries reported	$30.25 per hour
Public area attendant 1 salary reported	$27.50 per hour
Housekeeping supervisor 1 salary reported	$70,000 per year
Head chef 1 salary reported	$61,500 per year
Executive housekeeper 1 salary reported	$80,000 per year

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