retail sales associate

console operator

store manager

customer service representative

retail manager

7-Eleven

While sometimes I do enjoy this job, like when I'm restocking, or serving customers and all, when these two things clash so much that I walk away from the counter to do a job and get about halfway across the store and then BAM I have to go back to the counter - not getting any jobs done and also making the customers wait? I can be highly frustrating. Very fast paced environment.

There is a system for everything, of course, but when you don't know all of them and need to do something, you get into trouble basically for not being trained. As well as there is never enough time to do everything that is asked of us in our allocated shift - especially when it is busy - but apparently there are 'no excuses' even for the most diligent worker, so you are tempted to do it after your shift, but of course you still have to clock out on time otherwise you get into trouble and then you aren't being paid for the work...? 

Not trying to sound ungrateful - but there can be better ways of dealing with some of these things, surely. As well as mistakes! We are human, treat us like you would want to be treated. We aren't your slaves, we are workers who work our butts off, and then more because we are scared of our franchisee. Cut us some slack.

I am a current employee in Western Australia.  I would have said that I enjoyed working there as of the week just gone but not any more.  Seemingly 7 Eleven have just sprung a new staff restructuring system just "out of the blue".... Now shifts aren't available in the afternoons any more.  The company has adopted a new store management system , so the store manager will be looking after day shifts with cover in the morning,  and a store supervisor will be covering afternoons. That leaves the rest of us that don't play buddies with management scrambling for the odd shift here and there on weekends or on overnights.  A lot of people I work with are university students and depend on the afternoon and evening shifts as they go to uni during the day. They're screwed.... you're even more screwed if you don't play buddies with management so you won't get but the odd scrap from them here or there out of the kindness of  their heart.
That's even if you bust your balls providing great customer service on all shifts and doing your upmost to complete the endless list of tasks that need to be done. All that blood sweat and tears are for nothing. Thans for nothing 7eleven 😑 

1) you are the only one on shift. Apart from a quick handover with the next person and to do your till, they want you out that door asap, so no chance of bonding with your co workers.
If there is a problem,  you have to ask your co workers who are off duty to help via WhatsApp,  sort it yourself or log a job with 24/7 support. 
) it is a lonely job , forget taking a proper toilet break or any actual breaks. I've gone a few hours with a full bladder because I was it. I'm sure others are the same.
3) the amount of jobs a worker is supposed to complete is stupid . Our store details your every minute which I have no problem with but I can successfully complete all on that list or serve customers,  both can't be done successfully.  
4)You are told then that you should move faster or perhaps it is not the right fit for you... Sometimes you are practically sprinting lol
4) our store is run very cheaply,  it could do with a really good clean but no one has time to do so.
Despite all this, I am enjoying myself,  I've learnt a lot and the majority of customers have been okay.

Pros: 

7-Eleven do well at promoting within their own company, it's very easy to get promoted with time and effort if that is what you are after. The pay is decent on a casual level, however when you are full time the pay can seem minimal for the amount of stress and hard work you put in, and taking annual and sick leave is always a mission. 

Cons: 

Long hours with no breaks and lots of standing and moving. Very regularly you work 8-hour shifts by yourself, so there are no rest or meal breaks allocated. Customers can be very rude and demanding so you have to be able to handle that. Work can be stressful depending on job level and how busy the store gets. Managers become easily stressed and mean at minor mistakes. Awful work-life balance. Very regularly get called by fellow employees whilst clocked off for questions and advice, especially if you're in a shift supervisor or higher role. You don't get paid for this. 

The reason for mentioning university was just because of the
reason that I started my multitasking core level by joining this
job.

The franchise owner trained us personally to do every single
job that was required to be done in the store in a short period
and force trained us to undertake any amount of pressure.

I loved working there initially as some of my co-workers were
so good and became very good friends of mine.

I frankly had to say that I was totally put off just by two co-workers
who treated few of us very badly which made us to think
about the work-salary equation and after being treated as such
I wasn't ready to continue any further along with my other
friends.

It was a difficult decision but we had to as one man's deeds
affected many of us which couldn't be brought to a amicable
solution due to few complicated reasons.

- Typical day at work - organising stock order, manage the staff members, payroll, banking, opening and closing the store daily. 

- I learned how to immediately contact alternative staff members to work when another staff members suddenly called in sick, hiring the staff, banking, payrolls and how to input data in systems. 

- Management - they are very professional, organised promotional initiatives to all 7 Eleven stores and enforced cleanliness throughout the store

- When there was a robbery, I had to make it on site no matter what time it was, ensure that all the staff members were okay, call and make sure the police came to the scene and give evidence of what had happened (usually through video cameras) - this happened about 4 times a year

- I very much enjoyed working with the staff members and getting to know my team. We were all very cooperative and it was a great environment to be in.

I've only been working here for a couple of months, and tbh my main motivation is the money. The job can be really stressful and demanding, especially when one person is expected to do the workload of two people

There's a lot to keep up with, like refilling stock, cooking hot and fried food, checking food timestamps, checking expiry dates, front-facing the products and serving customers at the same time. Checking expiry dates on regular products like drinks and snacks is probably one of the hardest parts because there are so many items and it’s easy to miss something

Management makes a huge difference. If you’re lucky enough to have a supportive and communicative manager, that definitely helps

You’ll meet some unreasonable customers, but you’ll also meet lots of friendly ones. Having small chats with regular customers is probably the most enjoyable part because it makes the shift feel a bit easier

Is a good working environment and all staff are friendly and easy going i enjoyed all my time at 7-eleven and have a lot of respect for my former boss and manager. A typical day at work was restocking and cleaning while serving customers you have to be really on your feet and learn to manage what is important to do through the store as well as communicate with other staff if you are working with them. What i learned through my time there was to always be trying to complete some sort of task during your shift, if you fall behind and don't complete certain tasks it delays the next persons shift and the cause delays and frustration through the team.The hardest part of the job was when there is a problem with a customer and not knowing how to deal with it but thankfully you are heavily train on what to do in theses situation before you begin your work there.

In 7-11, I work as a cashier. I always provide good experience to all of the customers. While there are not a lot of customers in the shop, I always stock up all the products and face up products nicely. In the night time, I clean up the coffee machine and clean the floor. It was a good experience working at 7-11. I learned how to provide good service to customers; how to receive and stock up products; and how to do cleaning. I always manage to stock up and face up all the products nicely. I had a good working experience with all the other members in 7-11. The hardest part of the job is that there is no manager there to tell you how could I improve my skills. It will be nice to have a good manager or others staffs, if they can teach me how to improve my skills. I always enjoy to have a talk with the customer. I enjoy my work.

a typical day at work customers will walk in great them with a nice hello how was there day. what I’ve learnt at 7 eleven is talking to people seeing new faces and not being shy cause i was a shy kid now I’m comfortable to talk to people and handle any situation. ill manage the store my seeing how the shop is if its clean than ill clean filling drinks and ships seeing if the coffee machine is working cause I’m alone in the store and its my responsability to clean up the place. the culture at 7 eleven its really quite like very peaceful. the hardest part of the shop is when I’m trying to go outside and clean up and a customer walks. the hardest part of 7 eleven is i have to watch out for drive off when people wanna use petrol thats the hardest part. the thing i like working at 7 eleven seeing new faces learning to be more vocal than shy away it taught so much about customer service.

Top Job Titles	Average Salary
Retail sales associate 2 salaries reported	$71,618 per year
Console operator 3 salaries reported	$32.67 per hour
Store manager 14 salaries reported	$73,537 per year
Customer service representative 4 salaries reported	$30.00 per hour
Retail manager 2 salaries reported	$75,000 per year

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