Customer Connect Team Member

Village Roadshow Limited - Gold Coast QLD (30+ days ago)

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$21.75 per hour Part Time
Warner Bros. Movie World, Oxenford Gold Coast

About the role:
Based at our Movie World Contact Centre you will facilitate customer visitation through the provisioning of ticket sales and reservations to all of the Village Roadshow Theme Parks and Sea World Resort whilst providing a high level of customer service.

Duties:
• Receive inbound calls from customers and turn enquiries into sales
• Cross-sell and up-sell other internal products
• Meet sales targets
• Data entry of customer details

Skills and Experience:
• Previous call centre experience preferred
• Strong customer service focus and results driven
• Proven record of achieving sales targets
• Superior keyboard skills with excellent attention to detail
• Ability to prioritise workloads in a fast-paced environment
• Available to work on any day, including weekends and school holidays, with the flexibility to be rostered up to 5 shifts per week

Benefits:
• Unlimited free entry to our theme parks
• Food and beverage and retail discounts
• Unique team member events
• Free car parking
• Opportunity for professional development

About the company:
Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment!