In-Demand Networking Jobs

Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)
Printforce —Perth Eastern Suburbs WA
- $75,000 - $85,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
14d
Casual IT Support Technician – Ad-Hoc Field Services & Remote Support
swazzy —New South Wales
- $30 - $80 an hour
- POS
- SharePoint
- Communication skills
- Travel reimbursement
- Employee discount
Quick Apply
6d
Defence and Project Management Graduate Program
Mott MacDonald —Canberra ACT
- Full-time
Level 2 Engineer (ICT Support Officer) Geraldton
Integrated ICT —Geraldton WA
- $75,000 - $85,000 a year
- Full-time
- Azure
Quick Apply
Hiring Level 1 and 2 Support Engineer for Wedgefield WA
Swift Computers Pty Ltd —Wedgefield WA
- $30 - $35 an hour
- In-person
Quick Apply
14d
IT Support Officer
Sigma Healthcare —Preston VIC
- From $6,500 a month
- Full-time
- In-person
- Communication skills
- Employee stock purchase plan
- Health insurance
Quick Apply
DHL Supply Chain 2026 IT Internship Program
DHL —New South Wales
- Temporary
- Communication skills
- Time management
9d
IT Officer (Network Administrator)
BluePackets —Fyshwick ACT
- $75,000 - $85,000 a year
- Azure
- Microsoft Office
- Bachelor's degree
Quick Apply
IT Support Specialist Full Time
OfficeMaps —Brisbane QLD
- From $5,500 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Level 1 Service Technician (IT Support)
Epic IT —North Perth WA
- From $7,750 a month
- Full-time
- Azure
- Customer service
- In-person
- Profit sharing
- Employee stock purchase plan
Quick Apply
Junior Support Technician (Level 1 / MSP)
All Managed IT —Bowen Hills QLD
- $65,000 - $70,000 a year
- Part-time
- Customer service
- Engineering
- In-person
Quick Apply
7h
L1 Desktop and Network Support
MNL Technologies —Torbanlea QLD
- Contract
- Customer service
- In-person
- Communication skills
Quick Apply
Telecommunications & Structured Cabling
Comtex Communications —Condell Park NSW
- $81,000 - $89,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
IT Support Technician & System Administrator - Permanent Full Time
RSPCA Victoria —Victoria
- Weekend availability
- Azure
- Microsoft Office
- Bachelor's degree
- Annual leave
- Parental leave
13d
Hiring Level 1 and 2 Support Engineer for Cairns QLD
Swift Computers Pty Ltd —Cairns QLD
- $30 - $35 an hour
- In-person
Quick Apply
12d
Computer Network and System Engineer
Cyber Computer Recycling and Disposal Pty Ltd —Canning Vale WA
- $70,000 - $90,000 a year
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Quick Apply
L1 Service Desk/ICT Systems Test Engineer
Infotrust —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- SharePoint
- Parental leave
- Free food
Quick Apply
Software & Web Systems Developer – 100% Remote
LeadsBase —Remote
- $30 - $60 an hour
- Contract
- Remote
- Management
- DevOps
- English
Quick Apply
8d
Solution Integrator – 5G Core
Pyramid Global Technologies —New South Wales
- Communication skills
Network Infrastructure / Network Technician – First Focus Careers
FIRST FOCUS —Sydney NSW
- From $5,400 a month
- Full-time
- Administrative experience
- In-person
- Communication skills
- Health insurance
- Life insurance
Quick Apply

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Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

Printforce -
Perth Eastern Suburbs WA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
14 days ago

Qualifications

Management
DHCP
Incident response
DNS
Diploma
Communication skills
Information Technology

Full Job Description

JOB FUNCTION:

The IT Service Desk Analyst is responsible for providing high-quality support to the Printforce employees. This includes resolving technical issues, answering questions, and providing guidance on the use of the company's systems and applications.

KEY RESPONSIBILITIES:

· Provide first and second level support to employees via phone, email, and chat

· Troubleshoot and resolve technical issues related to the company's systems and applications

· Escalate complex or high priority issues to the appropriate team or vendor for resolution

· Contribute to the development of the company's knowledge base by creating and updating articles

· Participate in the continuous improvement of the company's support processes and procedures

· Adapting client’s existing programs to meet their operation requirements

· installing and downloading required software

MAIN RESPONSIBILITIES:

· Work closely with the IT Systems Administrator to ensure the smooth operation of the IT Service function

· Analyse and resolve incidents on a first response basis

· Obtaining quotes/estimates and ordering of software and hardware as part of request fulfilment

· Be responsible for ordering hardware, stock, and supplies

· Liaison with suppliers and third-party support contacts

· To setup and manage mobile devices

· To adhere to all IT policies and procedures and to ensure all security and confidentiality measures are followed

MEASURES OF PERFORMANCE:

· Resolution targets according to SLAs

· % of incidents resolved in first response

· Reduction in repeat incidents

· Mobile device deployment time from request to operational status

EXPERIENCE/REQUIREMENTS:

Essential:

· Diploma of IT or Overseas Equivalent

· At least 1 year of fulltime work experience in an equivalent position post qualification

· Strong technical skills including understanding of MacOS and Microsoft applications

· Experience using remote management software

· Excellent communication and interpersonal skills

· Ability to diagnose and resolve hardware and software issues efficiently

· Familiarity with basic networking (IT addressing, DNS, DHCP troubleshooting)

· Strong organisation skills with ability to prioritise and multitasking

Do you think you can make a difference and want to be part of an innovative, WA-based, growing company?

Click Apply and submit your current CV along with a 1 page cover letter demonstrating your skills, experience and attributes that would make you a suitable team member.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

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Service Desk Analyst for an Apple-based ICT department (ANZSCO 313112)

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