In-Demand Manager intelligence and national security Jobs in Adelaide, Sa

Workplace Concierge
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
- Full-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
APS 5 - Multiple Data Positions
Australian Government - Department of Climate Change, Energy, the Environment and Water —Greater Adelaide SA
- $5 - $88,834 a year
- SQL
- Analysis skills
- Organisational skills
12d
Regulation and Performance Analyst
Australian Government - Department of Climate Change, Energy, the Environment and Water —Greater Adelaide SA
- $129,106 - $138,861 a year
- Research
- Analysis skills
- Bachelor's degree
- Relocation assistance
8d
Project Coordinator - IT
ASC Pty Ltd —Osborne SA
- Full-time
- PMP
- Microsoft Office
- SharePoint
- Parental leave
2d
P-8A Australia Modification Project Manager
Boeing —Edinburgh SA
- Part-time
- Leadership
- Communication skills
- Negotiation
- Tuition reimbursement
3d
ICT Cyber Security Specialist
Nova Group —Greater Adelaide SA
- Full-time
- Computer Science
- No degree
- Communication skills
- Health insurance
- Parental leave

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APS 5 - Multiple Data Positions
Australian Government - Department of Climate Change, Energy, the Environment and Water —Greater Adelaide SA
Assist in the management of spatial data and workflows associated with spatial analysis and data delivery, particularly using the Esri suite of software,…
$5 - $88,834 a year
12d

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Workplace Concierge

DAE-Jones Lang LaSalle (SA) Pty Ltd -
Adelaide SA

Quick Apply

Job Details

Full-time

Qualifications

Hospitality
Customer service
Administrative experience
Presentation skills
Conflict management
AI
Communication skills

Full Job Description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title: Workplace Concierge – Full time

Business Unit: Work Dynamics – Bendigo Bank

Location: Adelaide, VIC

Reporting to: Workplace Experience Manager

Key stakeholders: BEN Workplace Experience Lead, BEN Group Properties, BEN Staff, JLL Account Team, Landlord Operations Team

Direct reports: NIL

Duties & responsibilities

This position is responsible for delivering an outstanding occupant experience across the client portfolio. The role focuses on providing exceptional service in the workplace, with a human-centric and engagement-focused approach.

The role acts as point of contact for all Bendigo Bank staff and visitors regarding Workplace delivery and supports account initiatives by driving consistent implementation and delivery across the portfolio.

The role will assist with the day-to-day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs, delivery guides and SLAs. Provide and drive operational experience initiatives.

A key aspect of this role is engagement, interfacing not only with Bendigo Bank, but also other service partners such as Group Security, Property Operations, EA network, IT and Landlords as relevant, along with the lines of business and occupants as the ultimate service recipients.

Front of House Delivery

Serve as the first point of contact for guests, employees, and key stakeholders

Manage reception duties, including greeting visitors, providing access passes, and directing inquiries

Being an initial contact point for new starters and ensure they feel welcome

Supporting the mailroom function for internal staff

Client Engagement

Implement client engagement strategies to support the national plan

Build relationships with employees and stakeholders to foster a positive workplace community

Provide timely and caring soft services that are authentic and responsive

Communication

Assist in implementing internal communication strategies to improve culture and employee engagement

Share regular event and celebrations content

Adopt innovative communication strategies to enhance workplace experience

Event and Activation Support

Assist in implementing monthly calendar of events

Provide outstanding customer service and help organise memorable events aligned with client expectations and agreed processes

Support the coordination of event orders with client, team, and vendors

Conduct site tours highlighting spaces and activations

Operations Management

Ensure delivery of all operational requirements as per the client scope of works, including mail and office services

Follow operational procedures and performance measures to ensure consistency and reliability

Comply with JLL and client Health, Safety, Environment, and Risk Management policies and procedures

Address user complaints and concerns, providing solutions and follow-up

Employee Specifics

Sound like you? Why don’t you apply? To apply you need to be:

Motivated self-starter with a strong customer service orientation

Proactive with keen attention to detail and ability to balance multiple priorities

Excellent verbal and written communication skills

Adaptable in a fast-paced working environment

Strong organizational and administration skills

Would suit someone from a Retail, Hospitality or Corporate client services background.

1-2 years’ experience in hospitality, customer service, or related field

Performance objectives

Client Focus & Relationship Management

Demonstrates proactive & professional approach to customer service and stakeholder engagement.

Ability to interact with a wide range of client staff, including senior levels.

Ability to manage conflict and balance between client and firm requirements.

Has a customer service-oriented attitude.

Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve problems effectively.

Analytical, proven ability to solve problems using a quantitative approach.

Proven ability to employ holistic approaches and looks at long term solutions that may suit multiple sites.

Key skills

Strong communicator with good presentation skills

Passion for quality and eye for detail

Self-motivated, confident, and energetic

Ability to effectively deal with stressful situations

Flexible and adaptable

Goal-oriented and able to meet performance targets

Team player with ability to cooperate and work well with others

Exhibits honesty and trustworthiness

Open to new ideas and willing to challenge the status quo

Location:

On-site –Adelaide, SA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Quick Apply

Refine Your Search

manager intelligence and national security jobs in adelaide, sa

Workplace Concierge

APS 5 - Multiple Data Positions

Regulation and Performance Analyst

Project Coordinator - IT

P-8A Australia Modification Project Manager

ICT Cyber Security Specialist

More jobs to discover

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