Position Title: Assistant Manager Full / Part Time: Part-Time, 24 hours per week (1 Year max term contract)
Connected Department: ADRA Community Centre (Logan) Revised Date: February 2026
Courageous Reports To: Centre Manager
Compassionate Team Supervision: Volunteers
Purpose of Position:
This role encompasses two areas of responsibility:
The Assistant Manager works with the Centre Manager to ensure that community services are consistent with ADRA’s mission and strategic plan to meet current and emerging needs of
individuals and families in the Logan area. The Assistant Manager is responsible for the recruitment, induction and management of Logan Community Centre and Op Shop volunteers. The
assistant manager oversees the emergency relief service and ensures that WHS and Food Safety policies are adhered to across the centre operations.
Behavioural Expectations:
ADRA Australia Code of Conduct and related policies. It is expected that the assistant manager will demonstrate, promote and maintain a safe work environment that values confidentiality,
punctuality, humanity, impartiality, justice, independence, compassion, credibility, collaboration, commitment, creativity, openness, sacredness of life, unity, peace, forgiveness, integrity,
honesty, and transparency.
Key Competencies:
Leadership, collaboration, initiative, problem solving, flexibility, interpersonal and organisational skills.
ADRA Competencies: 2.1 Working with People, 3.1 Relating & Networking, 6.1 Planning and Organising, 7.2 Coping with Pressure and Setbacks
Key Responsibilities: The things that the person needs to be responsible for to successfully fulfil the obligations of this position.
Area of Responsibility Actions / Tasks / Objectives Measures of Success / KPI’s
Groupings or areas of responsibility What must be done in this area How job performance will be measured
STRATEGY Participate in the development of the community centre’s vision and strategy Six monthly review and consultation when significant
and support its implementation, under the direction of the Centre Manager. changes in direction are contemplated
MANAGEMENT Provide administrative support to the Centre Manager as requested. 100% of administrative tasks completed within agreed
Coordinate and provide guidance to the community centre and op shop timeframe.
volunteers in their daily activities. Volunteers share that they have clear direction and feel
Coordinate recruitment, registration, screening and induction of new supported to carry out their roles.
volunteers, under the direction of the Centre Manager. Formal, informal and ad hoc reporting confirms the viability
Represent ADRA correctly when dealing with members of the public, of services and staffing
employers, government, and community agencies. 100% of volunteers are screened, registered through
Ensure that all queries and complaints are always handled promptly and Salesforce and have completed induction prior to
professionally. commencement.
Maintain high standards of operation in accordance with ADRA’s policies and Random checks find no outdated information on digital
procedures.. platforms
Professionalism is always maintained with no complaints
regarding representation.
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ADRA Australia Job Description – Assistant Manager
