The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
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Requirements:
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With more than 12,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Responsibilities Include
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Strong customer service experience & Cisco estimates
- Proactively build and maintain a strong working relationship with ISR team
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
- Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
- Proactively leverage product promotions and rebate incentives
- Ability to recognize an opportunity to upsell or attach services
- Proactively create, maintain, and provide detailed quote and order management reports to key stakeholders
Personal Attributes
- Ability to build and maintain strong relationships both inside and outside the organization
- Excellent communication skills
- Strong organizational skills
- Capability to multi-task, respond to change, and adapt accordingly
- Perform duties with accuracy and with strong degree of urgency
- Ability to prioritize and perform work in a timely manner
- Team Player
- Quick Learner
Qualifications
- B.A., Business, Finance or other related field or equivalent work experience within the IT industry
- Minimum 5+ years of sales and or sales support/operations experience in the information Technology industry.
- Minimum 5+ years' experience in global business.
- Candidates with prior experience of creating CISCO HW BOMs on CCW
- Candidates with good interpersonal experience.
- Excellent vendor/customer relationship development skills.
- Excellent business analysis capabilities and experience.
- Ability to analyze reports as a basis for making business decisions.
- Proficient PC skills (Microsoft Word, Excel).
- Ability to work independently and/or with a team with minimal supervision.
- Ability to manage multiple tasks simultaneously.
- Must be the subject matter expert concerning daily processes and procedures.
