In-Demand Information technology support officer Jobs in Sydney, Nsw

IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
8d
Telecommunications Technical Officer or Technologist
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Management
- Software troubleshooting
- Engineering
- Annual leave
- Work from home
Quick Apply
14d
Telecommunications Technical Officer / Technologist
XPRO TELECOM PTY LTD —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Schematics
- Analysis skills
- In-person
Quick Apply
Training Support Officer
NSW Police Force —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
5d
Policy Officer - Whole of Gov EOI
NSW Department of Communities and Justice —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Employee assistance program
SharePoint Information Administrator
Sydney Opera House —Sydney NSW
- $110,520 a year
- Full-time
- Research
- SharePoint
- Annual leave
6d
Education Support Officer
TAFE NSW —Strathfield NSW
- $84,666 a year
- Full-time
- Management
- Microsoft Office
- Communication skills
IT Support Officer
AccorCorpo —Sydney NSW
- Full-time
- Microsoft Outlook
- SharePoint
- Communication skills
Quick Apply
11d
Global Technology Summer Analyst (Core Technology Infrastructure) - 2026/27 - Sydney
Bank of America —Sydney NSW
- Microsoft Excel
- DevOps
- Master's degree
- On-the-job training
Sheriff's Officer - Sydney Metropolitan Area
NSW Department of Communities and Justice —Sydney NSW
- $86,360 - $94,563 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- First Aid Certification
9d
Project Officer - Whole of Gov EOI
NSW Department of Communities and Justice —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
- Employee assistance program
Scylla Project Support Officer
Thales —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Executive Officer
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Management
- Research
- Analysis skills
5d
Chief Information Security Officer
Tyro Payments —Sydney NSW
- Hybrid work
- Computer Science
- Bachelor's degree
- Financial services
Cyber Business Information Security Officer (BISO)
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home
11d
Timing, Scoring and Results Officer
Sydney Olympic Park Aquatic Centre —Sydney NSW
- $32.11 an hour
- Every weekend
- Time management
Research Officer
The Garvan Institute of Medical Research —Sydney NSW
- $102,500 - $117,400 a year
- Full-time
- Laboratory
- Doctoral degree
- Laboratory experience
- Parental leave
Technical Implementation Project Manager
Accommodations Plus International —Mascot NSW
- Weekend availability
- PMP
- English
- Education
- Annual leave
Quick Apply
School Administrative Officer - Full Time - Ongoing - Rosehill Public School
School Administrative and Support —Sydney NSW
- $40.64 an hour
- Full-time
- Microsoft Office
- Administrative experience
- First Aid Certification
4d
Cyber Business Information Security Officer | Business-Aligned
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Work from home

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information technology support officer jobs near sydney, nsw

IT Officer (ICT Help Desk Officer)

Expert Education and Visa Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
8 days ago

Benefits

Employee rewards program
Paid training

Qualifications

Computer Science
VoIP
Bachelor's degree
Communication skills
Information Technology

Full Job Description

Company: EEVS PARRAMATTA PTY LTD t/a Expert Education and Visa Services Parramatta

Location: Parramatta, NSW

Work Type: Full-time, 38 hours per week

Salary on offer: $80,000 to $85,000 per annum plus superannuation

About us and the role:

Expert Education is a Leading Education and Migration Consulting Institution with a global presence in 24 countries. We provide honest, credible, and authentic counselling for studying in Australia, Canada, the US, the UK and many other destinations. We are currently seeking an IT Officer (ICT Help Desk Officer) to join our team. At Expert Education, you will meet a qualified circle of consultants offering access to our global education partners. Through our 91 offices, spanning five continents and 24 nations, we’ve helped over 150,000 students achieve their academic goals abroad.

Task & responsibilities

Providing high-quality, first-level IT support to internal staff, quickly diagnosing and resolving a
wide range of hardware, software, networking, and user access issues.
Handling the deployment, installation, ongoing maintenance, and active monitoring of workplace operating systems and business applications.
Managing user accounts, permissions, and access control within Google Workspace and other business systems.
Providing application support, including configuration of business applications and internal systems like, CRM.
Maintaining, troubleshooting IT equipment including VOIP communication endpoints, networked printers, multi-function scanners, desktops, and local network devices.
Perform basic network troubleshooting including connectivity issues, switch ports, and local network access.
Monitoring incoming incidents and using sound judgment to escalate complex technical errors or high-level network outages to service providers or external vendors when required.
Providing user onboarding and offboarding support, including account provisioning, access management, and software setup.
Building out a clear knowledge base of technical documentation, standard operating instructions, and user guides designed for staff.
Keeping a close eye on ticket queues and ensuring timely resolution in line with internal service expectations, and generating basic reports on outstanding or delayed requests.

Qualification & experience

At least two years of proven experience working as a Service Desk Analyst, IT Support Officer, or in a similar Help Desk environment and a bachelor's degree or equivalent in information technology, Computer Science, or a related field.
A strong operational background working under structured SLA targets, with the comfort and capability of working as a primary tech resource for a fast-paced office space.
Hands-on experience with operating system installations, basic network troubleshooting (switches, user access, connectivity), physical office hardware, and standard ticketing tools.
Sound verbal and written English communication skills; you must be able to translate complex technical concepts into user-friendly guidance for non-technical team members.

We Offer

A healthy work-life balance with a great supportive team environment.
Complimentary tea, coffee and refreshments.
Positive workplace culture with opportunities to participate in company sporting activities and team-building events.
Employee recognition and reward initiatives.
Paid training and industry certification support.
Superannuation, leaves and other benefits as of Award benchmarks.
Annual performance and salary reviews.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

information technology support officer jobs in sydney, nsw

IT Officer (ICT Help Desk Officer)

Telecommunications Technical Officer or Technologist

Telecommunications Technical Officer / Technologist

Training Support Officer

Policy Officer - Whole of Gov EOI

SharePoint Information Administrator

Education Support Officer

IT Support Officer

Global Technology Summer Analyst (Core Technology Infrastructure) - 2026/27 - Sydney

Sheriff's Officer - Sydney Metropolitan Area

Project Officer - Whole of Gov EOI

Scylla Project Support Officer

Executive Officer

Chief Information Security Officer

Cyber Business Information Security Officer (BISO)

Timing, Scoring and Results Officer

Research Officer

Technical Implementation Project Manager

School Administrative Officer - Full Time - Ongoing - Rosehill Public School

Cyber Business Information Security Officer | Business-Aligned

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