Protect lives and property every shift. Join a team that responds to critical events across Australia and delivers calm, professional support when it matters most.
Chubb Fire & Security Australia is a leading provider of fire safety and security solutions and part of the API Fire and Security group of companies. Our purpose is simple and powerful: PROTECT PEOPLE FIRST—and we’re proud of a culture focused on building great leaders.
Based at our Jandakot Monitoring Centre, you’ll be part of a 24/7 operation that manages alarm events and coordinates timely responses for customers across multiple states.
- Monitor and respond to fire alarm events and inbound/outbound calls.
- Liaise with customers, emergency services, technicians, security guards and facility managers.
- Complete accurate administrative tasks covering all facets of alarm monitoring.
- Log after‑hours job requests and schedule/dispatch technician jobs.
- Proven customer service experience, ideally in a contact centre environment.
- Strong communication skills and computer literacy.
- Calm, professional manner with strong attention to detail.
- Ability to work autonomously and as part of a team.
- Willingness to work a 24/7 rotating roster.
- Full‑time, award‑based (Clerks Private Sector Award).
- Rotating 4‑on/4‑off, 12‑hour shifts (four days, four off, four nights, four off).
- Projected earnings $72,000–$82,000 per year.
- Excellent work–life balance.
- 5 weeks annual leave + overtime opportunities.
- Full training and career progression opportunities.
- Global organisational stability.
- Access to Chubb Hub employee discount platform.
- Criminal History Police Clearance.
- Pre‑Employment Drug & Alcohol Medical.
We welcome applicants from all backgrounds including First Nations people, people with disability, LGBTIQA+ communities and all cultural and language backgrounds.
Submit your CV and cover letter. If referred by a Chubb employee, ask about our Employee Referral Program.
Jandakot, Perth — free parking onsite and close to Cockburn Shopping Centre, public transport, and freeway access.
Información adicional
Sobre nosotros, nuestra cultura y lo que podemos ofrecerle
Fundada hace más de 200 años, Chubb Fire & Security es una empresa global cuya motivación reside en mantener a las personas y al mundo seguros. Proporcionamos sistemas, equipos y servicios esenciales, desde vigilancia CCTV digital y alarmas contra intrusos, hasta sistemas de detección y extinción de incendios. Nuestra completa variedad de productos y servicios innovadores satisface las necesidades de una amplia gama de clientes, desde negocios independientes locales hasta muchas de las empresas del FTSE 100.
Creemos que ofrecemos una cultura laboral única, donde usted es tan importante para nosotros como nuestros clientes, y queremos que eso sea lo que sienta cada día. Estamos orgullosos de facilitar una formación extensa a todos nuestros nuevos asesores, prestándoles un apoyo total y permitiéndoles prosperar en sus nuevos puestos y más allá, con oportunidades continuas de desarrollo profesional a lo largo de su trayectoria profesional con nosotros.
