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Group Learning and Development Manager

Craveable Brands -
Chatswood NSW

Apply Now

Job Details

Full-time

Benefits

Birthday leave
Parental leave
Free food

Qualifications

Hospitality
Scalability
LMS

Full Job Description

Flexible, hybrid working; standard across all our roles.
Benefits including half day Fridays in summer, birthday leave and FREE chicken
The chicken came first and so do you! We're humans not numbers!

About Us
At Craveable Brands we’re the proud owner of four iconic Australian food brands: Red Rooster, Oporto, Chicken Treat and Chargrill Charlie’s. And while some of our brands have been around for over 50 years, today we’re one of the fastest growing restaurant brands in the country.

We're big but well portioned, so everyone has the chance to make a difference. As customer fanatics, we’re all committed to success and can see the outcomes of our efforts. You can even taste it.

About the role
Reporting to the Head of People, the Group Learning & Development Manager leads and delivers the end‑to‑end learning strategy across the Craveable Brands Group. You’ll partner with senior leaders, operations and brand teams to design and embed impactful capability frameworks, leadership programs and learning solutions. Working with key stakeholders and external partners, you’ll champion a Learning & Development strategy with hands‑on execution across the full employee lifecycle. This hands-on role is critical in building capability, driving performance and enabling consistent, high-quality experiences across our brands.

Key Activities Include:
Learning Strategy & Capability Development

Develop and execute a national L&D strategy aligned to business growth, operational priorities and performance outcomes
Design and embed capability frameworks across restaurant, field and support centre teams
Conduct capability and skills gap analysis to identify current and future workforce needs
Partner with senior stakeholders to align learning initiatives with brand strategy and commercial goals

Program Design, Delivery & Experience

Design, develop and deliver end‑to‑end learning programs across onboarding, leadership, compliance and functional capability
Create engaging, practical and scalable learning experiences tailored to frontline and corporate audiences
Implement blended learning approaches (on-the-job, digital, virtual and facilitator-led) to maximise engagement and retention
Oversee the full program lifecycle from design through to rollout, evaluation and continuous improvement

Stakeholder Engagement & Leadership Enablement

Build strong partnerships with Operations, Brand and Support Centre leaders to embed learning into everyday work
Coach and support leaders to drive capability uplift and reinforce learning on the job
Influence senior stakeholders using insight, data and commercial understanding to prioritise learning initiatives
Collaborate with franchise partners to drive consistent adoption across a large, distributed network

Learning Operations, Systems & Continuous Improvement

Lead learning operations, including governance, compliance training and program standards
Own and optimise the LMS and learning systems to deliver scalable, seamless learning experiences
Establish reporting frameworks to measure engagement, effectiveness and ROI of learning programs
Drive continuous improvement and innovation in learning approaches to support a fast-paced, multi-site workforce

About You
Essential

A champion of Learning and Development, and a strong advocate for its ability to drive commercial and operational success.
Proven experience leading L&D strategy in a multi-site, fast-paced environment
Deep understanding of how adults learn, including self-directed, experience-based and practical learning approaches.
Ability to both design and deliver end-to-end learning programs that are practical, scalable and drive measurable outcomes
Experience scaling learning across large, distributed workforces

Desirable

Experience within QSR, retail, hospitality or franchise environments
Exposure to LMS platforms and digital learning technology
Tertiary education in training and or related fields.

We offer:

Summer Working Hours so you can make the most of the warmer weather. That means Friday afternoons off in summer!
Free food at all our brands cause don’t we all love chicken!
Paid Good Deed days supporting a charity that means something to you.
Extra day of leave in your birthday month to celebrate.
26 weeks paid parental leave.

Don't let the passion for chicken fool you, we're a very human organisation and put our people first. Hard working, caring and fun, we enjoy a collaborative culture where our key ingredient is our people who strive to be their best.

If this sounds like the type of place you can spread your wings, apply today.

We truly believe that bringing together people from diverse backgrounds is key to our ability to continue to grow and do our best work. That’s why we want you to apply even if you don’t think you tick all the boxes – we’re looking for many different skills and abilities to build our culture.

Apply Now

Refine Your Search

business development manager adult education jobs

Group Learning and Development Manager

Sr. Manager, Commercial Learning and Development APAC

Regional Manager - Integrated Services

Learning Delivery Supervisor

Training Consultant

Workforce Development Business Partner

Sr Program Manager, ACES

Senior Tutor - Community Services

Teacher

Education Manager - English Language Studies

Teacher - Refrigeration

Adult Outpatient Department Administration Manager

Aboriginal Mentor

Training Program Developer, APAC Energy & Charging Service

Deputy Director - Operational Performance & Transformation

Clinical Educator/Workplace Educator - Forbes NSW

National Retail Manager

Teacher - Cookery

Teacher - Individual Support - Ageing & Disability

Clinical Nurse Educator - Peri Operative Services - Port Macquarie Base Hospital

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