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Retail Assistant / Newsagency Team Member - Erina Post & News

PRAJ Aus Pty Ltd -
Erina NSW

Quick Apply

Job Details

Casual
4 days ago

Qualifications

Customer service
Moving
POS
Organisational skills
Cash handling
Communication skills
Time management

Full Job Description

Job Type: Casual (with opportunity for additional hours)
Location: Erina, NSW
Availability Required: Flexible availability across weekdays and weekends

About Us

Erina Post & News is a busy retail, postal and newsagency business committed to delivering excellent customer service and efficient day-to-day operations. We are looking for a reliable, motivated and detail-oriented team member who can thrive in a fast-paced retail environment.

This role is ideal for someone who enjoys customer interaction, has strong organisational skills, and can confidently manage multiple responsibilities.

Key Responsibilities

Deliver exceptional customer service and create a welcoming customer experience
Process retail transactions accurately and efficiently
Manage and maintain inventory levels across multiple product categories
Receive, unpack, price and replenish stock daily
Monitor stock movement and place supplier orders when required
Maintain merchandise presentation and store cleanliness
Perform stock counts and assist with inventory control procedures
Handle lottery sales and transactions in accordance with company procedures
Assist customers with lottery products and promotional activities
Manage cash handling, balancing and EFTPOS transactions accurately
Ensure compliance with retail procedures and security requirements
Support daily store opening and closing procedures
Work collaboratively with the team to achieve store targets and operational standards

Skills & Experience Required

Previous retail, newsagency, convenience store, postal or customer service experience preferred
Lottery handling experience is highly regarded and strongly preferred
Experience with inventory management and stock replenishment
Ability to order stock and maintain appropriate inventory levels
Strong attention to detail and accuracy with cash handling
Excellent communication and interpersonal skills
Ability to multitask and remain calm under pressure
Strong time management and organisational skills
Confident using POS systems and basic computer applications
Ability to work independently and take initiative
Reliable, punctual and professional presentation

Extra Qualities We Value

Outstanding customer engagement skills
Commercial awareness and problem-solving ability
Ability to identify fast-moving and slow-moving stock
High standards of store presentation and merchandising
Flexible attitude and willingness to support different areas of the business

Availability Requirements

Must be available to work throughout the week
Weekend availability is preferred
Flexibility to cover additional shifts during busy periods and leave coverage

What We Offer

Supportive and friendly team environment
Training and development opportunities
Stable and long-term opportunity for the right candidate
Diverse and engaging retail environment

Please submit your resume along with a short cover letter outlining your relevant experience, availability, and whether you have previous lottery or newsagency experience.

Application Question(s):

Have you previously worked in a lottery outlet, newsagency, or similar retail environment?

Work Location: In person

Quick Apply

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