In-Demand Epworth health Jobs

Patient Liaison Officer
Epworth —Box Hill VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Quick Apply
Part Time Practice Nurse
Rooms with Style —Malvern VIC
- $45 - $50 an hour
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick Apply
1d
2027 Advanced Trainee - General Medicine
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Supervising experience
- Leadership
- Employee assistance program
Personal Care Associate
Epworth —Richmond VIC
- Weekend availability
- Patient care
- Communication skills
- Nursing
- Relocation assistance
Quick Apply
Health Information Services (HIS) Clerk
Epworth —Richmond VIC
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Relocation assistance
Quick Apply
Medical Records Access Officer
Epworth —Richmond VIC
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Relocation assistance
Quick Apply
Hospitality Services Assistant
Epworth —Box Hill VIC
- Call employer
- Customer service
- Hospital experience
- Relocation assistance
Quick Apply
Instrument Technician - CSSD
Epworth —Box Hill VIC
- No degree
- Patient care
- Communication skills
Quick Apply
Hospital Pharmacy Technician
Icon Group —Melbourne VIC
- Part-time
- Communication skills
- Hospital experience
11d
Acute Nursing or Critical Care - Permanent Pool (CRU)
Epworth —Melbourne VIC
- Part-time
- Patient care
- Communication skills
- Nursing
Quick Apply
Hospitality Services Assistant (Cleaners)
Epworth —Geelong VIC
- Call employer
- Customer service
- Relocation assistance
Quick Apply
2027 ANZCA Pain Medicine Advanced Trainee (Second Year)
Epworth Medical —Geelong VIC
- Full-time
- No degree
Quick Apply
1d
GP Engagement Specialist
Epworth —Box Hill VIC
- Part-time
- Management
- Microsoft Office
- Business development
- Relocation assistance
Quick Apply
Registered Nurses - Special Care Nursery
Epworth —East Melbourne VIC
- Part-time
- Nursing
- Relocation assistance
Quick Apply
12d
Registered Nurses | Senior Registered Nurses (Associate Nurse Unit Managers)
Epworth —Melbourne VIC
- $71,623 - $116,515 a year
- Full-time
- Management
- Team management
- Leadership
- Relocation assistance
Quick Apply
Scrub Scout - Casual Registered Nurse (CRU)
Epworth —Melbourne VIC
- Monday to Friday
- Communication skills
- Time management
Quick Apply
Technology Support Specialist - Onsite (Geelong)
Epworth —Richmond VIC
- Full-time
- Management
- Administrative experience
- No degree
- Relocation assistance
Quick Apply
HIS Clerk
Epworth —Camberwell VIC
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Relocation assistance
Quick Apply
1d
Applications Support Analyst
Epworth —Richmond VIC
- Full-time
- Analysis skills
- Scripting
Quick Apply
18h
Emergency Medicine Registrar 2027
Barwon Health —Geelong VIC
- Temporary
- Medicine
- Bachelor's degree
- Employee assistance program

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Patient Liaison Officer

Epworth -
Box Hill VIC

Quick Apply

Job Details

Part-time

Benefits

Visa sponsorship
Health insurance
Parental leave
Salary packaging
Insurance services

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Writing skills
Patient service
Computer skills
Working with Children Check
Negotiation

Full Job Description

Company Description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Epworth’s values define our approach and our delivery. We pride ourselves on communicating our values and delivering on them in a real and meaningful way. Our Values are Compassion, Accountability, Respect and Excellence. Epworth’s purpose is Every Patient Matters.

Our Vision is Delivering another 100 years of exceptional healthcare and innovation to the Victorian community.

Job Description

This part time role is responsible for receiving and initially addressing all patients' and carers' concerns and feedback, and then if required coordinating the investigation and review undertaken by the relevant clinical and management personnel. In assisting patients, carers, staff, doctors and managers in the resolution of patient care concerns this role is instrumental in communicating and improving patient service delivery across the Division.

The Patient Liaison Officer is a support and resource for all staff and doctors in their effective management of patients' concerns and feedback and is a key point of contact for the Health Complaints Commission, Department of Health and any other external organisation in relation to patient feedback or complaints.

You will make an impact by:

Ensuring appropriate co-ordination and escalation of patient complaints to relevant internal and/or external parties
Overseeing the timely, consistent, and empathetic handling of complaints across the site
Contributing to prevention strategies

Position Description Inherent Requirements

Qualifications

You will bring:

Degree in clinical or relevant health-related area of study.
Demonstrated experience in complaint handling and resolution in a service industry.
Acute health care experience.
Excellent writing skills.
Computer skills - Outlook, Word, Excel.
Highly developed negotiation skills and experience in dispute resolution.
Commitment to providing a customer focused service.
Commitment to communicating with empathy and understanding.
Strong emotional intelligence.

Additional Information

Why Epworth

Epworth’s Culture is inclusive; we work as a team and are constantly focusing on professional and career development. You will be supported by great teams with excellent leaders and provided with the opportunity to increase your knowledge through extensive educational programs and opportunities.

At Epworth, it’s a community- It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to the following benefits:

Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package at the highest level of salary packaging benefits available to healthcare workers up to $15,900p.a. (pre-tax) plus an additional $2,650 (pre-tax) for food, beverage, and holiday accommodation expenses annually
Paid parental leave program in addition to government parental leave
Ability to purchase up to 4 weeks additional leave
Access to the largest educational scholarship program in Australia
Discounted private health insurance
Reduced out-of-pocket expenses for health services at Epworth
Visa sponsorship with a path to permanent residency is available

Enquire Further / Apply

For an expression of interest for further consideration (in confidence), please use the APPLY button and attach your CV and cover letter, to commence the application process.

For more information phone Epworth Talent on (03) 9426 0606.

As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

Quick Apply

Refine Your Search

epworth health jobs

Patient Liaison Officer

Part Time Practice Nurse

2027 Advanced Trainee - General Medicine

Personal Care Associate

Health Information Services (HIS) Clerk

Medical Records Access Officer

Hospitality Services Assistant

Instrument Technician - CSSD

Hospital Pharmacy Technician

Acute Nursing or Critical Care - Permanent Pool (CRU)

Hospitality Services Assistant (Cleaners)

2027 ANZCA Pain Medicine Advanced Trainee (Second Year)

GP Engagement Specialist

Registered Nurses - Special Care Nursery

Registered Nurses | Senior Registered Nurses (Associate Nurse Unit Managers)

Scrub Scout - Casual Registered Nurse (CRU)

Technology Support Specialist - Onsite (Geelong)

HIS Clerk

Applications Support Analyst

Emergency Medicine Registrar 2027

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